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My Auto Import Center
Muskegon, MI
4,717 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Subaru, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020!
With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it!
My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,717 reviews
April 06, 2014
Our salesperson, Katie Brown, was outstanding. She went above and beyond her role as a sales representative to help us purchase our new car. We appreciated the level of professionalism shown by all the sta above and beyond her role as a sales representative to help us purchase our new car. We appreciated the level of professionalism shown by all the staff at My Import, and we will highly recommend this dealership to others. More
by keaghan
Employees Worked With
March 30, 2014
Good Service I was meet with good friendly service the moment I walk through the door. Andre my salesman went out of this way to take care of me. He took the time I was meet with good friendly service the moment I walk through the door. Andre my salesman went out of this way to take care of me. He took the time to talk about the car and its features, took me for a demo ride and showed me the service area. I thought the price I paid for my new Forester was fair. Andre also followed up on the commitments he made after the sale. Very important to me. More
by dshotwell
Employees Worked With
March 30, 2014
new car purchase I went in last Saturday with my boyfriend to test drive a new Rav 4 for the 1st time. Austin was the salesperson that we dealt with. He was nothing I went in last Saturday with my boyfriend to test drive a new Rav 4 for the 1st time. Austin was the salesperson that we dealt with. He was nothing like the salespeople of the past that you couldn't wait to get away from! He asked me questions and listened to me. He got a car to test drive, came with us, and answered questions. When we returned he got Jason, the sales manager, to give me a quote. They were not high pressure at all!!! It was quite pleasant. They took my phone number and let me leave when I was ready. Austin followed up with a phone call days later, and by Friday I was driving my new car home!!! It was a great experience, I would recommend this dealership to everyone. And I recommend the Rav 4 too!!!!!!!!!! I had been driving my 16 yr old Rav 4 for 14 yrs. with 250,000 miles on it and knew that was the only car for me again! More
by emma5046
March 28, 2014
We purchased a new Nissan Altima from My Imports in 2003. This car was comfortable & reliable for more than 10 years, which is why we came back to My Imports when we were looking to replace it. We were intro This car was comfortable & reliable for more than 10 years, which is why we came back to My Imports when we were looking to replace it. We were introduced to Katie Brown who we found to be very friendly & knowledgeable. She helped us explore various options for leasing a new Altima & explained how the car & various options worked during a test drive. She & Jason Meekhof worked together to help us decide whether to lease or purchase. When we decided to purchase, they helped us transfer our belongings from our old car to the new one. Jason was very helpful in removing an after market XM radio from our old car. Bill Ferry helped us speed through the paperwork. Overall, we feel all the employees we worked with were very helpfull, knowledgeable, professional, and pleasant to deal with. Larry & Linda Bush More
by lobush
March 27, 2014
Andre Coffee did a very good job working with me. He was very friendly and knowledgable. He help me connect my iPhone to the car's sound system. I will ask for him again the next time I am in the market for very friendly and knowledgable. He help me connect my iPhone to the car's sound system. I will ask for him again the next time I am in the market for a new car. More
by halsisson1
Employees Worked With
March 26, 2014
Andre is a great salesman. Very professional, but most importantly personable. He gave us a good price without any trouble and made the overall experience worthwhile. I would recommend him to others, and importantly personable. He gave us a good price without any trouble and made the overall experience worthwhile. I would recommend him to others, and will definitely think of My Auto Imports first when it's time to think about our next vehicle purchase. More
by Lion84
Employees Worked With
March 25, 2014
Jason was a pleasure to work with. This is our second vehicle purchased from him. Jason is always upfront on the cost. Easy to work with and not a hard salesperson. Thanks Jason-John & Diane vehicle purchased from him. Jason is always upfront on the cost. Easy to work with and not a hard salesperson. Thanks Jason-John & Diane More
by Riley123
Employees Worked With
Jason Meekhof
March 25, 2014
Austin Gressett was very professional and knowledgeable. I would ask for him again! Also, Bill Ferry was down to earth and easy to work with. I would ask for him again! Also, Bill Ferry was down to earth and easy to work with. More
by millers49445
March 24, 2014
Austin was very attentive to what I was looking for. I had stopped in for an oil change months before and talked with him about a Tundra. When he saw me in the show room he remembered that I had talked w had stopped in for an oil change months before and talked with him about a Tundra. When he saw me in the show room he remembered that I had talked with him about the Tundra. He was able to get me prices out the door in a very short period of time. He and Dave addressed my questions on the size engine that would be appropriate for me and steered me into the truck that is right for me.....not trying to up sell me into something I did not need. Dave also took the time to ask me what I was using the truck bed for and made recommendations and had me set up with a local company to get me what I needed and was able to get me a better than retail price. I appreciated all the time Austin took with me in getting me what I wanted/needed. This is the third vehicle my wife and I have purchased here and have always had a good experience. More
by akowalski
Employees Worked With
Dave Sedgley, Austin Gressett
March 21, 2014
I have always had great experiences at My Auto, but this time was above and beyond! I was able to do most of the purchase over the phone with Katie and only had to come in and sign with Bill! This was so gr time was above and beyond! I was able to do most of the purchase over the phone with Katie and only had to come in and sign with Bill! This was so great considering I have very little spare time due to a hectic work schedule! She found me a great car at a great price and everything was ready when I arrived. I couldn't be more pleased!! Thank you so much again! More
by megananey9
