My Auto Import Center
Muskegon, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Good Service I was meet with good friendly service the moment I walk through the door. Andre my salesman went out of this way to take care of me. He took the time I was meet with good friendly service the moment I walk through the door. Andre my salesman went out of this way to take care of me. He took the time to talk about the car and its features, took me for a demo ride and showed me the service area. I thought the price I paid for my new Forester was fair. Andre also followed up on the commitments he made after the sale. Very important to me. More
new car purchase I went in last Saturday with my boyfriend to test drive a new Rav 4 for the 1st time. Austin was the salesperson that we dealt with. He was nothing I went in last Saturday with my boyfriend to test drive a new Rav 4 for the 1st time. Austin was the salesperson that we dealt with. He was nothing like the salespeople of the past that you couldn't wait to get away from! He asked me questions and listened to me. He got a car to test drive, came with us, and answered questions. When we returned he got Jason, the sales manager, to give me a quote. They were not high pressure at all!!! It was quite pleasant. They took my phone number and let me leave when I was ready. Austin followed up with a phone call days later, and by Friday I was driving my new car home!!! It was a great experience, I would recommend this dealership to everyone. And I recommend the Rav 4 too!!!!!!!!!! I had been driving my 16 yr old Rav 4 for 14 yrs. with 250,000 miles on it and knew that was the only car for me again! More
We purchased a new Nissan Altima from My Imports in 2003. This car was comfortable & reliable for more than 10 years, which is why we came back to My Imports when we were looking to replace it. We were intro This car was comfortable & reliable for more than 10 years, which is why we came back to My Imports when we were looking to replace it. We were introduced to Katie Brown who we found to be very friendly & knowledgeable. She helped us explore various options for leasing a new Altima & explained how the car & various options worked during a test drive. She & Jason Meekhof worked together to help us decide whether to lease or purchase. When we decided to purchase, they helped us transfer our belongings from our old car to the new one. Jason was very helpful in removing an after market XM radio from our old car. Bill Ferry helped us speed through the paperwork. Overall, we feel all the employees we worked with were very helpfull, knowledgeable, professional, and pleasant to deal with. Larry & Linda Bush More
Andre Coffee did a very good job working with me. He was very friendly and knowledgable. He help me connect my iPhone to the car's sound system. I will ask for him again the next time I am in the market for very friendly and knowledgable. He help me connect my iPhone to the car's sound system. I will ask for him again the next time I am in the market for a new car. More
Andre is a great salesman. Very professional, but most importantly personable. He gave us a good price without any trouble and made the overall experience worthwhile. I would recommend him to others, and importantly personable. He gave us a good price without any trouble and made the overall experience worthwhile. I would recommend him to others, and will definitely think of My Auto Imports first when it's time to think about our next vehicle purchase. More
Jason was a pleasure to work with. This is our second vehicle purchased from him. Jason is always upfront on the cost. Easy to work with and not a hard salesperson. Thanks Jason-John & Diane vehicle purchased from him. Jason is always upfront on the cost. Easy to work with and not a hard salesperson. Thanks Jason-John & Diane More
Austin Gressett was very professional and knowledgeable. I would ask for him again! Also, Bill Ferry was down to earth and easy to work with. I would ask for him again! Also, Bill Ferry was down to earth and easy to work with. More
Austin was very attentive to what I was looking for. I had stopped in for an oil change months before and talked with him about a Tundra. When he saw me in the show room he remembered that I had talked w had stopped in for an oil change months before and talked with him about a Tundra. When he saw me in the show room he remembered that I had talked with him about the Tundra. He was able to get me prices out the door in a very short period of time. He and Dave addressed my questions on the size engine that would be appropriate for me and steered me into the truck that is right for me.....not trying to up sell me into something I did not need. Dave also took the time to ask me what I was using the truck bed for and made recommendations and had me set up with a local company to get me what I needed and was able to get me a better than retail price. I appreciated all the time Austin took with me in getting me what I wanted/needed. This is the third vehicle my wife and I have purchased here and have always had a good experience. More
I have always had great experiences at My Auto, but this time was above and beyond! I was able to do most of the purchase over the phone with Katie and only had to come in and sign with Bill! This was so gr time was above and beyond! I was able to do most of the purchase over the phone with Katie and only had to come in and sign with Bill! This was so great considering I have very little spare time due to a hectic work schedule! She found me a great car at a great price and everything was ready when I arrived. I couldn't be more pleased!! Thank you so much again! More
I started looking at vehicles in 2012, knowing my lease vehicle was due for return in a little over a year. In 2012, I spoke at length with Rick Collett who directed me towards the Subaru line, which I ha vehicle was due for return in a little over a year. In 2012, I spoke at length with Rick Collett who directed me towards the Subaru line, which I had not been considering at the time. Throughout the year, I conducted some of my own research and spoke with other car dealers. No other salesman at any other dealership could dispute the facts about the safety, resale value, fuel economy, ect. in which Rick had discussed with me. Furthermore when I asked for a comparable vehicle at other dealerships, the salesmen themselves admitted, "You will be very happy with the Forester. Excellent vehicles." They did not have a comparable option. In January 2014, I returned to My Import to start the process of purchasing a new vehicle through Rick. I was informed by Jason Meekhof that Rick was out on leave. Jason was very helpful and knowledgeable with all my questions regarding the Subaru line and financing options. I test drove the Outback and told Jason I would be back closer to my lease turn in date. In February, I returned and Jason introduced me to Austin Gressett to test drive the Forester, which I chose to purchase. I made a security deposit at this time for a Forester to be delivered mid-march and was told I would receive a call when the vehicle was delivered. March 13, Austin called to let me know the vehicle was delivered to the dealership. At this time, we discussed documents I would need to provide at time of sale the next business day. I returned for the final purchase of the vehicle on March 14th and was extremely satisfied with all parties involved from sales to finance. Everyone was very friendly, helpful and knowledgeable. I left the dealership with my 2014 Subaru Forester within an hour and a half of arrival to the dealership. To say this transaction (which started in fall 2012), was a positive experience is an understatement. Rick, Jason, Austin, Rita (at the customer info desk) and everyone in between were outstanding! I have and will continue to recommend this dealership and these employees to others. Thank you to all at My Import for such a pleasant experience. More