My Auto Import Center

Just what we wanted We wanted an Outback but we also had a budget to stick to. Andre not only found us a car that met all our requirements, but he also found it in the c We wanted an Outback but we also had a budget to stick to. Andre not only found us a car that met all our requirements, but he also found it in the color I wanted and was able to add a beautiful ice gray leather interior. We'll be coming back the next time we need a car. More

Went out of their way to get the Tacoma I wanted After calling another dealer and telling them the exact options and color I wanted to have on a new Tacoma (pretty typical option package) and that th After calling another dealer and telling them the exact options and color I wanted to have on a new Tacoma (pretty typical option package) and that this was an employee purchase (set price) and financing in hand ... I was told to wait for the '15s to come out. So, I called Jimmy at 7:30pm on a Tuesday and gave him the info ... told him it would be the easiest sale ever ... he just had to find a Double Cab Tacoma with TRD Off Road Pkg in Spruce. The next day, Wed Jimmy called back that they found me one (in Chicago). I drove over on Thurs late afternoon, we went over the numbers and put a deposit on the truck, expecting to see it mid the following week. Well, Jimmy called me the next Tues that my truck was on its way to Michigan ... from Madison, Wi. Apparently, the truck in Chicago ended up selling before my deal was finalized ... so these guys found another one. On Wednesday, we went over, took the truck for a spin, signed the paperwork, and were off with my new truck, in the exact package and color that I requested. Kudo's to Jimmy and the rest of the team for finding the exact truck I wanted ... something the North Side GR dealer did not want to be bothered with. Guess where our next vehicle will be purchased (if it is a make that these guy carry)?? More

Best Service & Dealership Experience In My Life From the moment I drove into the service bay this morning, my experience could not have been better. My 2013 Passat TDI was just turning 20,000 miles From the moment I drove into the service bay this morning, my experience could not have been better. My 2013 Passat TDI was just turning 20,000 miles and in need of an oil change. Traveling from Nashville to Muskegon MI for summer vacation, I had no idea what to expect when I arrived.. This is truly the best run dealership I have ever encountered. The staff is over the top friendly amd efficient. I left wishing Nashville, Tennessee had a VW dealership with half the professionalism as My Import in Muskegon, Michigan. Thanks for a delightful visit! More

Great Experience! Loved Katie! We were introduced to Katie as the Subaru Expert when we came in looking at Foresters vs Outbacks. Katie answered all our questions and brought us to We were introduced to Katie as the Subaru Expert when we came in looking at Foresters vs Outbacks. Katie answered all our questions and brought us to a good understanding of the differences between the models. She is very friendly and knowledgeable. Quick responses to emails and accommodated us when we needed to change things up on her. Picked up our new 2015 Forester and love it. Thanks Katie!! More

Great expierence! Andre was great to work with. He responded promptly to our questions and found exactly what we were looking for. The staff at the dealership was alw Andre was great to work with. He responded promptly to our questions and found exactly what we were looking for. The staff at the dealership was always friendly and helpful as well. More

Customer Servive A gentleman by the name of 'Byrd' assists each time I bring my car in. If this man doesn't love his job I would be shocked. He is fabulous! A gentleman by the name of 'Byrd' assists each time I bring my car in. If this man doesn't love his job I would be shocked. He is fabulous! More

First time car buyer As a first time car buyer I had no idea what type of car I wanted. Kate was quick to help us narrow down the selection. She was knowledgeable and pers As a first time car buyer I had no idea what type of car I wanted. Kate was quick to help us narrow down the selection. She was knowledgeable and personable throughout the whole process. She has was helpful during the process and after. I would recommend Kate to my family and friends. More

Competent Service Technicians I can't believe I have waited this long to complement the service technicians at My Auto Imports in Muskegon! They work back there, behind the scenes I can't believe I have waited this long to complement the service technicians at My Auto Imports in Muskegon! They work back there, behind the scenes, doing good work on cars all day long. They work hard and they work well. They always take the best care of my cars. Never, have I had to bring back a car for something to be redone; they always do it right the first time and every time. How do they do it? So, this is a shout out to the technicians. You are appreciated, even if you don't get the attention that the staff at the front line gets. Thank you. More