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My Auto Import Center

Muskegon, MI

4.6
4,717 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Subaru, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 East Sternberg Rd.

Muskegon, MI

49444

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Showing 4,717 reviews

January 31, 2016

A great experience! I worked with KATIE BROWN and she really is the best! She was professional, yet easy to talk to. She really listened and helped me get the right car. More

by Sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2016 -

My Auto Import Center responded

We are glad that Katie could provide you with a pressure and stress-free car buying experience! Thank you for sharing your experience with everyone and we hope to see you back for your next scheduled maintenance!

January 29, 2016

Fast and Friendly When I went to My Auto my main concern was staying within my budget. Trey not only kept me in my price range he put me in a car above and beyond what More

by soulesister11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2016 -

My Auto Import Center responded

Thank you for sharing your experience with everyone! Enjoy that back up camera. Now that I have had one I don't think I can park without it.

January 28, 2016

Stress free and professional Kate was our salesperson,she was the greatest! We decided to buy another Subaru Forester,we still have our first one a 2001. One week before Xmas was More

by T-Ray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2016 -

My Auto Import Center responded

We are glad that you decided to go with another Subaru! Thank you for sharing your experience with everyone. Kate and the entire My Auto team is honored to have earned your business.

January 27, 2016

Above and beyond expecations Last summer I was in the market for a new car. I met with Katie and she really helped me figure out what was best for my needs and wants. She also w More

by SubieLife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2016 -

My Auto Import Center responded

Thank you for sharing your experience with everyone! We are honored to have earned your business and hope to see you for your next scheduled maintenance. Enjoy your new Impreza!

January 26, 2016

Outstanding Customer Service!!! Last summer I bought a 2015 Subaru Impreza from Katie. She went above and beyond to make sure I found the right car that suited my needs, as well as m More

by SubaCool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2016 -

My Auto Import Center responded

Thank you for sharing your experience with everyone! Katie and the entire My Auto team are honored to have earned your business and look forward to seeing you for your next scheduled maintenance.

January 26, 2016

Subaru Crosstrek Andre was a wonderful. It took me about 8 months and five test drives before I committed. He was never pushy and always answered my questions as soon More

by Jmboden13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 09, 2016 -

My Auto Import Center responded

We are glad that Andre's no pressure approach gave you the time you needed to make an informed decision. Andre and the entire My Auto team are honored to have earned your business.

January 18, 2016

Fantastic Sales Rep and Service My sales rep Andre Coffee was very helpful and attentive to my needs. I can call any time and he helps me out, even when he is on vacation. The sales More

by Ric2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AnDre' Coffee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Sedgley
Mar 09, 2016 -

My Auto Import Center responded

Thank you for sharing your experience with everyone! We are happy to have found you the exact Subaru that fit your needs and wants.

January 14, 2016

Wonderful Sales Rep Katie Brown did a great job telling us about all our options, explaining the new gadgets in our new Legacy, and following up on our satisfaction with More

by SandS
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mar 09, 2016 -

My Auto Import Center responded

Katie and the entire My Auto team are honored to have earned your trust and business! Thank you for sharing your experience with everyone.

January 09, 2016

Horrible Worse experience at an Auto dealership. Used Car Manager was horrible to deal with and we will never return to this dealership. We will also make sure More

by CR
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jan 26, 2016 -

My Auto Import Center responded

I am sorry to hear that you had a bad experience here out our dealership. As you can see by our ratings this is most certainly a rarity. I spoke with our General sales Manager Mike Kaffenberger regarding your complaint and he would love to speak with you and discuss some specifics regarding your recent visit. You can reach Mike directly at 231.799.7165.

December 31, 2015

Just wouldnt give up. The dealership was great. I'm a very demanding customer that was looking for something specific. JP at My Import kept looking until he found just the More

by JB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perkins
Mar 09, 2016 -

My Auto Import Center responded

Thank you for sharing your experience with everyone! We are honored to have earned your business.

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