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My Auto Import Center
Muskegon, MI
4,717 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Subaru, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020!
With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it!
My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,717 reviews
June 24, 2017
Lease after accident. I was in an accident with my 2016 Toyota Corolla(leased), and it was declared a total loss. Rob Gould, the sales specialist, worked tirelessly with m I was in an accident with my 2016 Toyota Corolla(leased), and it was declared a total loss. Rob Gould, the sales specialist, worked tirelessly with me, and Progressive, to settle things with the Toyota Lease Company, and get me into a new lease. Even though I had not purchased "gap insurance" on the 2016 Corolla, Rob offered to pay what I owed to the lease company. In so doing, I didn't have to pay the gap out of my pocket, but rather worked it into my new lease. No one at My Auto Imports treated me like I was being "sent to the Principal's office", and I had no problem getting things straightened out. Rob even helped me return my rental car to Enterprise that very day, saving me even more out-of-pocket expense. Rob is very professional, while also being very relatable. John Gongalski also helped with the whole process, and he was just as friendly and professional as Rob. It was a good experience. More
by Ortmeyer/Mr.47
June 16, 2017
The stuff smiles are made of No pressure Sales..Wonderful Friendly . Its like one Big Happy Family at My Auto Imports. Absolutely no Stress involved in the Transaction. You fe No pressure Sales..Wonderful Friendly . Its like one Big Happy Family at My Auto Imports. Absolutely no Stress involved in the Transaction. You feel you have made a perfect decision when purchasing a vehicle, no what ifs are involved. I couldn't be anymore pleased with this transaction. I have the car I have always wanted!!!! They make things happen!!!!! More
by Smiling slb32
June 13, 2017
Great new auto purchase experience We started out looking at a used subaru crosstrek with Rob Gould.. My son really wanted a manual crosstrek and Rob helped us with a new car purchase. We started out looking at a used subaru crosstrek with Rob Gould.. My son really wanted a manual crosstrek and Rob helped us with a new car purchase. He was very pleasant to work with and was able to find him the car he wanted. More
by jan123
Employees Worked With
June 09, 2017
Positive vehicle purchase experience! We weren't even planning to buy a car but wanted to look at a Rav4. Rob Gould found one for us on the lot and was able to work a deal on pricing that We weren't even planning to buy a car but wanted to look at a Rav4. Rob Gould found one for us on the lot and was able to work a deal on pricing that was very satisfactory so we decided that the time was right! There was no pressure and he allowed us to take all the time we needed to proceed with the purchase (a day later). More
by RGP
Employees Worked With
June 05, 2017
Great Purchase Experience I found MyAuto to be probably the most confortable Company to deal with. Dre' our sales rep was very friendly, informative and without any presure in I found MyAuto to be probably the most confortable Company to deal with. Dre' our sales rep was very friendly, informative and without any presure in our dealings. More
by Thomas Lane
Employees Worked With
May 30, 2017
Great place once again to shop for a vehicle! We had one year left on our lease on our Toyota Tacoma, they helped us get out of it to trade in for a Tundra. Gave us a great price on the Tacoma, an We had one year left on our lease on our Toyota Tacoma, they helped us get out of it to trade in for a Tundra. Gave us a great price on the Tacoma, and as usual...great service. Rob Gould seems to always be there for the customer! More
by rcmiller
Employees Worked With
May 15, 2017
Great place Very helpful but not pushy. Bought a Honda CRV reasonably priced. They worked with me on pricing. Also offered other perks such a new floor mats Nice Very helpful but not pushy. Bought a Honda CRV reasonably priced. They worked with me on pricing. Also offered other perks such a new floor mats Nice people More
by Happy shopper
Employees Worked With
May 14, 2017
Above and beyond This is a fantastic dealership, that goes above and beyond the regular dealership experience. We called about an outback, they had exactly what we This is a fantastic dealership, that goes above and beyond the regular dealership experience. We called about an outback, they had exactly what we were looking for, put a down payment on it and traveled 2.5 hours to pick it up - all in one week. Katie Brown took great care of us and the car when we found a minor cosmetic issue. Would recommend this dealership to anyone looking for car....... It is worth the trip! More
by 1stSubaru from a2
Employees Worked With
May 03, 2017
Roy was easy to work with and understanding of what we neede Roy was great to work with...very easy going and understanding in what we needed. Didn't waste my time, emailed and called me back in a timely manner Roy was great to work with...very easy going and understanding in what we needed. Didn't waste my time, emailed and called me back in a timely manner. I would highly recommend working with Roy again. More
by john hager
Employees Worked With
Roy Van Liere
May 02, 2017
Great experience buying VW Passat Very professional and pleasant to deal with. Made us feel welcomed in showroom and the test drive. Filled the tank with gas and said take the car for Very professional and pleasant to deal with. Made us feel welcomed in showroom and the test drive. Filled the tank with gas and said take the car for a while. Bob Gould was very knowledgable about the cars and helpful. More
by MikeandJoan
Employees Worked With
