My Auto Import Center

Fantastic I went to a dealership located closer to me and test drove a few vehicles but couldn't get a good deal on my trade-ins at all. I went to My Subaru an I went to a dealership located closer to me and test drove a few vehicles but couldn't get a good deal on my trade-ins at all. I went to My Subaru and worked with Andre Coffee and had a great experience. I had a car bought within a day and when I went to pick it up and sign for it they even lowered my interest rate. Mr. Coffee does not stop working for the customer when they walk out the door. More

Mostly a positive experience The work with the sales person, Andre, was quite good. He was very knowledgeable, personable, and listened to what I wanted. The experience with t The work with the sales person, Andre, was quite good. He was very knowledgeable, personable, and listened to what I wanted. The experience with the finance person was not as good. He was rushing threw the paperwork saying he had customers stacked up. He did not take any time to explain things, just kept shoving papers at me to sign. I did not like the sales pitch to purchase services such as simonizing after the price had already been set. Per internet reviews this additional service is not worth the price at all. Andre did a great job going over the car features before I left and that was really helpful. More

No hassle or haggling new car purchase Andre took care of us on our purchase of a new Outback. One phone call, one price, sold. would definitely purchase another vehicle in the future. Andre took care of us on our purchase of a new Outback. One phone call, one price, sold. would definitely purchase another vehicle in the future. More

Second car in eight months Our last Subaru Outback Touring became a candidate for one of your commercials. A total loss in a wreck but my wife walked away without a scratch. N Our last Subaru Outback Touring became a candidate for one of your commercials. A total loss in a wreck but my wife walked away without a scratch. Needless to say we weren't in the market for anything else as a replacement. Just like the first time around, Andre negotiated our deal via emails, and we were done within an hour. Picked it up the next day, signing paperwork within an hour with no hassle whatsoever. I referred my daughter here a few months ago, and I will do likewise for anyone that's taking car buying within earshot. More

SubaruPearl2017 This dealership and its employees put the customer first. They are knowledgeable and professional... They really listen to the customer. Andre Coffee This dealership and its employees put the customer first. They are knowledgeable and professional... They really listen to the customer. Andre Coffee, our salesman did a wonderful job of delivering my wife's dream car! We have had over 60 cars in our 52 years of marriage...and my wife has never been so excited about her choice of the 2017 Subaru 3.6R Outback Touring! Great car...great program...delighted customers...it doesn't get any better! Carl Smith More

Great 1st experience for my son Roy was our salesperson for the purchase of my sons first car (that he picked out & purchased). He was great to work with & we would highly recommend Roy was our salesperson for the purchase of my sons first car (that he picked out & purchased). He was great to work with & we would highly recommend him. He made the transaction move very quickly, which was very helpful to us. More

Purchase of my Nissan Murano Roy Vanliere, my sales rep was at My Auto Imports, was the very best I could have hoped for. He found the perfect vechile for me, and made the transac Roy Vanliere, my sales rep was at My Auto Imports, was the very best I could have hoped for. He found the perfect vechile for me, and made the transaction great in every way. I highly recommend Roy, and the entire team at MY Auto Imports. They are great to do business with. Steve Schultz More

Best customer service ever! Andre Coffee was fantastic, when I purchased my new 2017 Subaru Impreza. He went above and beyond with customer service - not only did he help me get Andre Coffee was fantastic, when I purchased my new 2017 Subaru Impreza. He went above and beyond with customer service - not only did he help me get the new Subaru that was right for me, there was no pressure, and he did a great job managing expectations. Andre recognized that I needed temporary transportation until my new vehicle was ready. He got me a loaner car from the dealership and I didn't even have to ask! Andre also helped me find an aftermarket moonroof installer, since this was a feature I wanted, but was not available with the package I bought. When my car was delivered, Andre personally paired my phone to Starlink and went through all the new features for me. Thank you, Andre, and My Auto Imports Muskegon for a great car purchase experience! More

Great Experience We live in Traverse City, MI and were unable to find the type of used vehicle we were looking for locally. We went to autotrader.com and found My Aut We live in Traverse City, MI and were unable to find the type of used vehicle we were looking for locally. We went to autotrader.com and found My Auto Import Center and a vehicle we were interested in. My husband and I were both very pleased at the quick response and ease of our transaction. The entire staff was helpful, friendly and very communicative about the entire process. We had our vehicle purchased, financing and paperwork done and left the dealership at 7:15p with our vehicle. They even have the ability to process your license plate so we left with it on our car that day and didn't have to wait to get it in the mail. Honest and helpful without being pushy or insincere. Roy Van Liere was immediately available and responded to our initial inquiry about the car very quickly and being that we were about 150 miles away, was in constant follow up contact with us via phone and email to assist us in any way he could. More

Lease after accident. I was in an accident with my 2016 Toyota Corolla(leased), and it was declared a total loss. Rob Gould, the sales specialist, worked tirelessly with m I was in an accident with my 2016 Toyota Corolla(leased), and it was declared a total loss. Rob Gould, the sales specialist, worked tirelessly with me, and Progressive, to settle things with the Toyota Lease Company, and get me into a new lease. Even though I had not purchased "gap insurance" on the 2016 Corolla, Rob offered to pay what I owed to the lease company. In so doing, I didn't have to pay the gap out of my pocket, but rather worked it into my new lease. No one at My Auto Imports treated me like I was being "sent to the Principal's office", and I had no problem getting things straightened out. Rob even helped me return my rental car to Enterprise that very day, saving me even more out-of-pocket expense. Rob is very professional, while also being very relatable. John Gongalski also helped with the whole process, and he was just as friendly and professional as Rob. It was a good experience. More