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My Auto Import Center

Muskegon, MI

4.6
4,717 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Subaru, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 East Sternberg Rd.

Muskegon, MI

49444

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Showing 4,717 reviews

November 10, 2017

So kind and easy to work with Everyone was so kind and easy to work with. Alex our dealer went above and beyond, staying late for us and making sure we understood what we were gett More

by Tarah1103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wiedenhoeft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kaffenberger
Nov 10, 2017 -

My Auto Import Center responded

Tarah thank you so much for taking the time to share your experience with everyone and for giving us the opportunity to earn your business! Alex is one of the best and we are happy to have him as a team mate.

November 08, 2017

Slow cash purchase I had decided to purchase a car I had test driven the previous week. It still took 3.5 to 4 hours to complete the cash transaction. I do not understan More

by Upnorth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Klein
November 06, 2017

Just checking on a Sienna We were leasing a Rav4 and I stopped just to see if it would be possible to get into a van without loosing too much. By the end of the day we were in More

by gpp
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Young
Nov 06, 2017 -

My Auto Import Center responded

Thank you for the opportunity to earn your business and for taking the time to share your experience with everyone!

November 05, 2017

Great service Very happy with my new car. Todd Klein helped find and purchase my new vehicle. He answered all my questions and made me feel good about my purchase More

by Danelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Klein
Nov 06, 2017 -

My Auto Import Center responded

Danelle thank you for the opportunity to earn your business and for taking the time to share your experience with everyone!

November 04, 2017

Friendly & Efficient I was greeted immediately by a friendly employee as I drove into the service area. I asked a few questions and proceeded to the waiting room. The wait More

by Cindy Walters
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not sure of names: Was in on 12-1-17 11AM
Nov 06, 2017 -

My Auto Import Center responded

Cindy thank you for the opportunity to earn your business and for taking the time to share your experience with everyone!

November 02, 2017

Looking for a Roomier Car I needed a car with more leg room for my husband, Ed, and was wandering around the lot trying to decide which car would be the best to replace my litt More

by Lynne Kinkema
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2017 -

My Auto Import Center responded

Lynne you for the opportunity to earn your business and for taking the time to share your experience with everyone! Rob is a great team mate and we are lucky to have him!

November 02, 2017

Great car buying experience!! I had a great buying experience with Bill Ferry at my import auto center. He was the consummate professional throughout the entire process. Bill alway More

by Car Nut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ferry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2017 -

My Auto Import Center responded

Thank you for the opportunity to earn your business and for taking the time to share your experience with everyone!

November 01, 2017

We had an excellent experience with Shadric Hawley. Really liked working with Shadric; not so with Charlie. Shadric was helpful explaining options on the Toyota Highlander and getting the heated leather More

by grandma drives lotsa kids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Great experience with Shadric;he worked hard for us & brought us popcorn! Not so good with Charlie; too pushy., Shadric Hawley
Nov 06, 2017 -

My Auto Import Center responded

Thank you for the opportunity to earn your business and for taking the time to share your experience with everyone!

October 31, 2017

Questions about lease/have service done Today my husband and I came to My Import in Muskegon to ask questions about our lease which has 18 months left. Craig Pratt was there to help us. He a More

by K492812V
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Pratt
Nov 06, 2017 -

My Auto Import Center responded

Thank you for the opportunity to earn your business and for taking the time to share your experience with everyone!

October 30, 2017

Very Good Experience Our sales representative was very professional, knowledgeable, courteous, personable and genuine. The whole test driving / purchasing experience was p More

by Toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Muyskens
Nov 06, 2017 -

My Auto Import Center responded

Thank you for the opportunity to earn your business and for taking the time to share your experience with everyone!

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