My Auto Import Center
Muskegon, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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So kind and easy to work with Everyone was so kind and easy to work with. Alex our dealer went above and beyond, staying late for us and making sure we understood what we were gett Everyone was so kind and easy to work with. Alex our dealer went above and beyond, staying late for us and making sure we understood what we were getting into. More
Slow cash purchase I had decided to purchase a car I had test driven the previous week. It still took 3.5 to 4 hours to complete the cash transaction. I do not understan I had decided to purchase a car I had test driven the previous week. It still took 3.5 to 4 hours to complete the cash transaction. I do not understand why it takes so long. It was the same thing for our daughter and son in law the night before. More
Just checking on a Sienna We were leasing a Rav4 and I stopped just to see if it would be possible to get into a van without loosing too much. By the end of the day we were in We were leasing a Rav4 and I stopped just to see if it would be possible to get into a van without loosing too much. By the end of the day we were in a van and driving home . It was because of Rob's help and Brandon's encouragement that it all happened. Have had a great experience with both vehicles and Rob was the employee we dealt with on both vehicles. More
Great service Very happy with my new car. Todd Klein helped find and purchase my new vehicle. He answered all my questions and made me feel good about my purchase Very happy with my new car. Todd Klein helped find and purchase my new vehicle. He answered all my questions and made me feel good about my purchase. More
Friendly & Efficient I was greeted immediately by a friendly employee as I drove into the service area. I asked a few questions and proceeded to the waiting room. The wait I was greeted immediately by a friendly employee as I drove into the service area. I asked a few questions and proceeded to the waiting room. The wait was short & upon leaving I was told I did not need a set of tires as I thought I might. The gentleman was honest and I appreciated that. I will definitely return for service even though I live 60 miles away. More
Looking for a Roomier Car I needed a car with more leg room for my husband, Ed, and was wandering around the lot trying to decide which car would be the best to replace my litt I needed a car with more leg room for my husband, Ed, and was wandering around the lot trying to decide which car would be the best to replace my little Prius. Rob Gould asked if he could help me find the kind of car I was looking for. I had been looking at Subaru Outbacks but didn't know much about them. Rob was most helpful and let Ed and I drive one around the lot, which helped us decide right away. Finally Ed could stretch out his long legs comfortably! Rob took lots of time with us and showed us the many nice features on the Outback. Rob was so friendly and seemed to know just what we needed. We are completely happy with our Outback, thanks to Rob's help. More
Great car buying experience!! I had a great buying experience with Bill Ferry at my import auto center. He was the consummate professional throughout the entire process. Bill alway I had a great buying experience with Bill Ferry at my import auto center. He was the consummate professional throughout the entire process. Bill always responded quickly to my calls; he answered all my questions and offered sound advice based on his many years in the car business. We came to an agreement over the phone. Bill offered to deliver my car to my home or office since I live over 150 miles from the dealership. I decided to go to my auto import center to meet Bill in person. The delivery experience was just as he had promised. The staff of my auto import center was friendly and helpful. I would recommend my auto import center to anyone looking for a new or used vehicle. I plan on purchasing again from them when I need a new car. More
We had an excellent experience with Shadric Hawley. Really liked working with Shadric; not so with Charlie. Shadric was helpful explaining options on the Toyota Highlander and getting the heated leather Really liked working with Shadric; not so with Charlie. Shadric was helpful explaining options on the Toyota Highlander and getting the heated leather seats installed. More
Questions about lease/have service done Today my husband and I came to My Import in Muskegon to ask questions about our lease which has 18 months left. Craig Pratt was there to help us. He a Today my husband and I came to My Import in Muskegon to ask questions about our lease which has 18 months left. Craig Pratt was there to help us. He answered all our questions and my husband and I left there feeling good about what we learned. It's the first time we ever leased a car. He showed us the new 2018 tiguan and my husband is crazy about it and anxious to lease it asa our 2016 Tiguan lease is up. Karen and Dave VanOordt More
Very Good Experience Our sales representative was very professional, knowledgeable, courteous, personable and genuine. The whole test driving / purchasing experience was p Our sales representative was very professional, knowledgeable, courteous, personable and genuine. The whole test driving / purchasing experience was pleasant and efficient. My Auto Import Center has an excellent selection of new and used vehicles to choose from. More