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My Auto Import Center

Muskegon, MI

4.6
4,717 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Subaru, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 East Sternberg Rd.

Muskegon, MI

49444

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Showing 4,717 reviews

January 17, 2018

Good Experience Craig Pratt was a great salesperson. He was a no pressure type of salesperson, which is why I purchased the car from him. They gave me a fair value o More

by Luke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Pratt
Jan 17, 2018 -

My Auto Import Center responded

Luke thank you for giving Craig and our My Auto Team the opportunity to earn your business!

January 16, 2018

Positive experience with the dealership and the sales perso We’ve always had a positive experience at my auto imports as we have purchased many cars from the dealership. And this last transaction for my Audi A More

by Codebynite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickala VanDop, Todd Klein
Jan 17, 2018 -

My Auto Import Center responded

Thank you for giving Todd the opportunity to earn your business and for taking the time to share your experience with everyone! Enjoy your new A3!

January 15, 2018

Great customer service My husband and I were in search of a new vehicle after an accident. The sales man took a lot of time and didn’t rush. We had a budget in mind and he s More

by Rey18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shadric Hawley
Jan 15, 2018 -

My Auto Import Center responded

Thank you for the opportunity to earn your business! Shadric has a bright future here and we are glad he is on our team.

January 15, 2018

Great deal! I felt like we got a great deal! Todd was great and really went to bat for us to get us the best deal.... I will be using him in the future! I recom More

by Kit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Klein
Jan 16, 2018 -

My Auto Import Center responded

Kit thank you for taking the time to share your experience with everyone and for giving Todd the opportunity to earn your business!

January 14, 2018

I had a good experience The service was great. They gave me everything promised. Everyone was very helpful. The repairs that were promised were excellent and a loaner was pro More

by Nissan21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2018 -

My Auto Import Center responded

Thank you for taking the time to share your experience with everyone!

January 14, 2018

Sales tactics not seen in decades. Past experience with repair service brought us back. However, their high pressure circa 1980 sales methods forced us to walk out. Sad. You can do bett More

by Keith
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Bill Ferry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Sedgley, Jimmy Groesbeck, Brandon Young, Mike Kaffenberger
Jan 15, 2018 -

My Auto Import Center responded

Keith I am sorry to see that you had less than a stellar experience at our dealership. As you can see from our reviews this is certainly a rarity. Our General Sales Manager Dave Sedgley would like to speak with you directly regarding your experience. You can reach Dave at your convenience directly at 231.799.7168.

January 14, 2018

2017 tacoma Delt with George and he worked very hard to get me the deal that I was happy with. Love the truck I'm a long time Toyota fan. George was very good abo More

by Paparog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Muyskens, Kevin Sackett, Mike Udell
Jan 15, 2018 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone! George is one of our brightest young salespeople and we are lucky to have him. Enjoy your new truck!

January 14, 2018

Incredible Experience! Absolutely phenomenal experience. All of the staff was incredibly attentive to my needs. The hospitality of this place is off the charts! That had a P More

by Car Purchaser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Knapp, Craig Pratt
Jan 15, 2018 -

My Auto Import Center responded

Thank you for taking the time to share your experience with everyone and for giving our team the opportunity to earn your business!

January 13, 2018

First time buyer, very helpful This was my first time buying a car from a dealer, but as far as I know I was treated right. And got the help I needed from Roy. More

by Mitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Van Liere
Jan 15, 2018 -

My Auto Import Center responded

Mitchell thank you for taking the time to share your experience with everyone and for giving us an opportunity to earn your business!

January 11, 2018

Great experience here! Mikala in the Audi service department has been wonderful to work with and our overall experience with this dealership has been great. I wouldnt hesita More

by Pamela Donnan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickala VanDop
Jan 11, 2018 -

My Auto Import Center responded

Pamela thank you for taking the time to share your experience with everyone and for giving us the opportunity to service your vehicle. Mikala is the best and we are lucky to have her!

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