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My Auto Import Center
Muskegon, MI
4,716 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Subaru, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020!
With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it!
My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,716 reviews
February 09, 2018
First time working with My Auto Import We are planning to make My Auto Imports our go to for all future vehicle purchases. Jeff Hepler was helpful and extremely generous of his time and co We are planning to make My Auto Imports our go to for all future vehicle purchases. Jeff Hepler was helpful and extremely generous of his time and commitment to helping us find exactly what we wanted! Bill Fisher was fantastic in handling all aspects of financing! Thank you so much Jeff, Bill and the My Auto Imports team! More
by jase_95
February 09, 2018
High Quality Customer Service We have been customers of My Auto for several years now. We have bought and leased several cars and are pleased with the Sales service - however it is We have been customers of My Auto for several years now. We have bought and leased several cars and are pleased with the Sales service - however it is the Service department and Mickala Van Dop that keep us coming back to have service done here! We even bring our other vehicles not purchased at My Auto to be serviced here because of the high quality of customer service we receive. Mickala works hard to make sure we feel like we are her only customers (and we know full well that we are not) however, the care and expertise we receive is above and beyond what is expected. We keep returning because of this outstanding service! More
by jborgeld
Employees Worked With
Mickala VanDop
February 08, 2018
Great experience at my Auto Import We had a great experience with My Import. From start to finish Todd Klein made the whole car buying process so easy. He was very knowledgeable about t We had a great experience with My Import. From start to finish Todd Klein made the whole car buying process so easy. He was very knowledgeable about the various makes and models and his expertise helped us immensely in our decision-making. I would recommend My Import and Todd Klein to anyone looking to purchase a new or used car. More
by Kevin
February 08, 2018
Above and beyond Since 2009, we have purchased 7 vehicles from another dealership and been pleased. This time, we needed something different than they had to offer, an Since 2009, we have purchased 7 vehicles from another dealership and been pleased. This time, we needed something different than they had to offer, and we actually got a phone call from MyAuto Imports of Muskegon. We were very hesitant to try a new place, but Sean Singleton made us feel very comfortable. We felt he had our best interest at heart, and made sure to make proper recommendations. Working in the customer service industry, I have high expectations for what I consider good, and he was great. The Manager, Mike Kaffenberger, did a wonderful job recognizing any needs we had, and made sure we left satisfied. Those two and the finance team went above and beyond, staying well past closed, just to get things finished for us. Great dedication to service here! More
by Silberzahn
February 08, 2018
Had a horrible experience at Subaru. Nissan was great Todd helped us after 4 hours at Subaru. Worked with us to find the best car for our budget. Drive away happy. Love our new Nissan! Todd helped us after 4 hours at Subaru. Worked with us to find the best car for our budget. Drive away happy. Love our new Nissan! More
by Jason1225
Employees Worked With
Todd Klein
February 08, 2018
New 4Runner !! TRD OFF ROAD Got my new 4 Runner Off Road TRD from Alex and really like the way I was treated and the whole process was smooth. I wanted a couple special things do Got my new 4 Runner Off Road TRD from Alex and really like the way I was treated and the whole process was smooth. I wanted a couple special things done to my new ride and they where game! Thanks Chad More
by PTW
February 07, 2018
2018 Subaru Impreza My wife and I had a great experience working with the dealer and especially Austin. He was quick to respond to all our inquiries over the week that we My wife and I had a great experience working with the dealer and especially Austin. He was quick to respond to all our inquiries over the week that we were looking at buying. We'll be back for our next car, whenever that is. More
by Fartyspartty
Employees Worked With
Austin Gressett
February 07, 2018
Great experience! Super happy with my Crosstrek First time buyer at My Import. Working with Austin was really easy. Very happy with my Crosstrek Great overall experience. Would recommend the pla First time buyer at My Import. Working with Austin was really easy. Very happy with my Crosstrek Great overall experience. Would recommend the place to anyone! More
by Stephan
Employees Worked With
Austin Gressett
February 07, 2018
Good Job Todd is a very good salesman. We wanted to purchase a vehicle and Todd made sure to close the deal. Everyone who helped us made it a positive experien Todd is a very good salesman. We wanted to purchase a vehicle and Todd made sure to close the deal. Everyone who helped us made it a positive experience. Thank you! More
by sam
Employees Worked With
Todd Klein
February 07, 2018
Purchasing a new 2017 prius I came to My Toyota of Muskegon seeking to purchase a brand new 2017 Prius! The buying process was an ease. Todd Klein, a nice guy who I worked with m I came to My Toyota of Muskegon seeking to purchase a brand new 2017 Prius! The buying process was an ease. Todd Klein, a nice guy who I worked with made the process at ease and was understanding what I was looking for. More
by Key
Employees Worked With
Todd Klein
