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My Auto Import Center
Muskegon, MI
4,716 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Subaru, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020!
With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it!
My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,716 reviews
March 17, 2018
Fantastic Service! From the moment we entered the dealership we received fantastic service! Jeff Hepler was great very helpful thru the whole process! We will be coming From the moment we entered the dealership we received fantastic service! Jeff Hepler was great very helpful thru the whole process! We will be coming back to My Auto Import Center!! More
by Asaldivar
Employees Worked With
Jeff Hepler
March 16, 2018
None Better!!! We Have been bringing our Audi's to My Imports for 10 plus years now and working with Mickala for the past close to 2 years. If there were an option f We Have been bringing our Audi's to My Imports for 10 plus years now and working with Mickala for the past close to 2 years. If there were an option for 10 stars We would use it. Mickala and her team are amazing and always take Great care of us and our vehicles. Going the EXTRA mile is standard for this place. It's not Just a job for most of them It's also a passion for Cars. More
by carloungeinc
Employees Worked With
Mickala VanDop
March 16, 2018
Fun people to deal with. Bought a 2017 Tocoma access cab from here. The salesman, Roy, was great and made this experience great. If in need of new wheels you should stop here. Bought a 2017 Tocoma access cab from here. The salesman, Roy, was great and made this experience great. If in need of new wheels you should stop here. More
by Brownhound
March 16, 2018
Great Customer Service! Last Friday night, my Audi Q5 stalled out so I had to get it towed to My Imports. I sent an email to Mickala about 9:00pm to let her know that the ca Last Friday night, my Audi Q5 stalled out so I had to get it towed to My Imports. I sent an email to Mickala about 9:00pm to let her know that the car would be there and asking if she could get it scheduled for service. To my surprise and appreciation, Mickala texted me back that same night to let me know she received my email and to arrange to meet me early Saturday morning to get a loaner car (even though Saturday was her day off). Many thanks to Mickala! Great job! More
by JParks
Employees Worked With
Mickala VanDop
March 16, 2018
Used car purchase Very friendly service and a great car. Test drive and purchase were hassle free. I have not bought a vehicle in a few years. They made it very simple. Very friendly service and a great car. Test drive and purchase were hassle free. I have not bought a vehicle in a few years. They made it very simple. Drove it home within a couple hours. Thanks Jeff. More
by Jpg911
Employees Worked With
Jeff Hepler
March 15, 2018
Great Experience This is my second Subaru that I purchased from My Auto Import Center, and each time Austin was my sales person. Very courteous, prompt and efficient s This is my second Subaru that I purchased from My Auto Import Center, and each time Austin was my sales person. Very courteous, prompt and efficient service. I would recommend both My Auto Import Center and Austin to my friends and family who are in the market for a new vehicle. More
by Aaron2018
Employees Worked With
Austin Gressett
March 15, 2018
5 Star Experience Time After Time Mickala VanDop provides THE BEST customer service experience I have ever had.from an auto dealer... hands-down, none better. I service both my A8Ls a Mickala VanDop provides THE BEST customer service experience I have ever had.from an auto dealer... hands-down, none better. I service both my A8Ls and my wife's Jetta through Mickala. Her attention to detail and knowlege of the car's technology is very impressive. One would think she's both a world-class service provided AND an ASE-certified technical all rolled into one person. I have owned VWs, Volvos, BMWs, Mercedes-Benz, and Audis and have had them serviced either through the dealer or indies. MyImport Audi and Mickala provide me the best experience in the 44 years I have owned cars. More
by AudiAlan
Employees Worked With
Mickala VanDop
March 15, 2018
Mickala rocks!! Honest, hardworking, and trustworthy!! I would send any of my friends to see Mickala and trust that they were getting the fairest price and knowledge Honest, hardworking, and trustworthy!! I would send any of my friends to see Mickala and trust that they were getting the fairest price and knowledgeable service advisor in the area!! More
by Andy
Employees Worked With
Mickala VanDop
March 15, 2018
Personalized care The most personal, knowledgeable, amicable, organized service tech ever. Each time I have visited Mickala has taken excellent care of me and my car. The most personal, knowledgeable, amicable, organized service tech ever. Each time I have visited Mickala has taken excellent care of me and my car. She goes beyond to deliver exceptional service. More
by Marilyntuckerrealtor
Employees Worked With
Mickala VanDop
March 15, 2018
Used car Great dealer, second vehicle I have purchased here. Will be back for third shortly. Anybody looking for great cars this is the place to go. Great dealer, second vehicle I have purchased here. Will be back for third shortly. Anybody looking for great cars this is the place to go. More
by Brian Facey
Employees Worked With
Jeff Hepler
