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My Auto Import Center

Muskegon, MI

4.6
4,716 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Subaru, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 East Sternberg Rd.

Muskegon, MI

49444

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Showing 4,716 reviews

April 11, 2018

Too busy to help, non responsive to service request My Prius, which I purchased at My Auto Import Center, needed immediate service due to check maintenance light turning on. I stopped by to speak with s More

by dissatisfied in grand haven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None I could remember
Apr 12, 2018 -

My Auto Import Center responded

I am sorry that we had issues connecting with you. Unfortunately we called you a few times and were unable to leave a voicemail because the voicemail box was full. We also emailed you but I understand that those can sometimes go to spam or junk mail. Our Service Manager Mark Leutzinger would like to speak with you regarding your experience in our service department. At your convenience please reach out to Mark directly at 231.799.7134.

April 10, 2018

Repeat Customer This is the second car I've bought here and am very happy with both experiences. Both the sales staff and business staff were low pressure and lookin More

by FredR2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shadric Hawley
Apr 10, 2018 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

April 10, 2018

If I could give them 10 stars I would! I had been thinking about buying a car for about 3.5 years. I couldn’t get past the anxiety of actually going in and purchasing the vehicle. The peopl More

by Ark1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wiedenhoeft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Hepler
Apr 10, 2018 -

My Auto Import Center responded

Thank you for giving us the opportunity to show you just how easy purchasing a vehicle can be! We appreciate you taking the time to share your experience with everyone!

April 10, 2018

Excellent service The facility was very clean and the staff was friendly. John Brimmer had all of my paperwork ready to go when I had gotten there. It only took a few s More

by Bakergirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brimmer
Apr 11, 2018 -

My Auto Import Center responded

Thank you for taking the time to share your experience with everyone and for giving us the opportunity to earn your business!

April 10, 2018

Excellent service Great place to get a used vehicle . Would recommend this dealership to anyone. Everything was ready to go once we arrived , fast and very well prompt. More

by Brohmanking28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brimmer
Apr 11, 2018 -

My Auto Import Center responded

Thank you for taking the time to share your experience with everyone and for giving us the opportunity to earn your business!

April 10, 2018

Jon Habetler did a great job getting the truck I was looking Jon Habetler did an outstanding job from the start of the visit to the final delivery. John in the finance office was ery efficient in getting our pa More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Habetler
Apr 11, 2018 -

My Auto Import Center responded

Thank you for taking the time to share your experience with everyone and for giving us the opportunity to earn your business!

April 09, 2018

Great Car Buying Experience I have been looking for the right vehicle and dealer for a 18 months. Walking into My Auto was like coming home. Everyone was friendly and helpful. More

by Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Klein
Apr 09, 2018 -

My Auto Import Center responded

Denise thank you so much for taking the time to share your experience with everyone and for giving us the opportunity to earn your business!

April 09, 2018

Great experience and everyone was very accommodating. When I finally decided to buy the car they had everything ready when I got there and I had my car within an hour. Awesome job. More

by Lynne Arends
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Klein
Apr 09, 2018 -

My Auto Import Center responded

Lynne thank you for taking the time to share your experience with everyone and for giving us the opportunity to earn your business!

April 07, 2018

Love My Subaru Rob Gould helped us out from the first day we drove through the lot. He answered our questions without pressuring us. Communication was excellent thro More

by rmb20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2018 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

April 06, 2018

Two Deals...Good as Gould! Gould represented My Auto with a high degree of product knowledge, listened to his customer’s needs and negotiated two deals resulting in customer sat More

by Car4Crystal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2018 -

My Auto Import Center responded

Crystal thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

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