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My Auto Import Center
Muskegon, MI
4,717 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Subaru, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020!
With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it!
My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,717 reviews
April 17, 2018
Toyota service desk Always great service the toyota service desk manager does a great job getting the service we need He always greets you with a welcoming smile and Always great service the toyota service desk manager does a great job getting the service we need He always greets you with a welcoming smile and by name More
by John S Thornton Jr
Employees Worked With
Byrd Harderman Jr
April 17, 2018
Best experience with purchase and service Our salesmen, we worked with a couple, were knowledgeable, friendly, and helpful without being pushy. We visited on several occasions before choosing Our salesmen, we worked with a couple, were knowledgeable, friendly, and helpful without being pushy. We visited on several occasions before choosing to purchase our first brand new vehicle from the dealership. Justin and Alex were awesome with crunching numbers and getting us a great deal. They also stayed late to make sure I could drive my car home that day! Since purchasing I have been in for three service visits (2 year full service free) for oil changes and tire rotations. Each time I was created by Byrd who was, friendly, professional, and quick with the needed maintenance. I would and have recommended my auto to several friends! More
by Tiffany Lulofs
April 16, 2018
Great service Kelvin took great care of my matrix. Kelvin was professional. Nice people deal with. I would recommend my auto import center to anyone looking for ser Kelvin took great care of my matrix. Kelvin was professional. Nice people deal with. I would recommend my auto import center to anyone looking for service. More
by Chan 168
Employees Worked With
Kevin Sackett
April 15, 2018
Positive Purchasing Experience I had specific requirements for the purchase of this vehicle to go forward. They were met. I was treated with courtesy and respect. The Toyota Highlan I had specific requirements for the purchase of this vehicle to go forward. They were met. I was treated with courtesy and respect. The Toyota Highlander that I purchased is the fourth of its kind. In some respects, the Highlander sells itself. The salesperson, Shadric, and the financial person, John, were most helpful. More
by Lake Lover
Employees Worked With
Shadric Hawley, Kevin Sackett
April 14, 2018
Easy buying experience Dealt with Fred Weiss. This is 2nd Toyota I have purchased at My Auto. Fred went through all the bells and whistles for my wife. I had done all the Dealt with Fred Weiss. This is 2nd Toyota I have purchased at My Auto. Fred went through all the bells and whistles for my wife. I had done all the research on a new Highlander. He sold her the car I had already decided on. Both of us agree on this vehicle. Hoping it does as well as our Outback that we purchase at My Auto. Good service at the dealer and no problem selling my Subaru on my own. Gone in an hour on line. More
by Greg1057
April 14, 2018
Great Experience Trey Lawton was very knowledgeable, responsive and helpful in deciding on the specific model and options that best fit our needs and preferences. He w Trey Lawton was very knowledgeable, responsive and helpful in deciding on the specific model and options that best fit our needs and preferences. He was able to offer a competitive price that included a free lifetime power train warranty. Jimmy Groesbeck was also great in guiding us through the financing, warranty options and other paperwork. All of the other employees we encountered were also very courteous and helpful. More
by grandhavenpaul
April 13, 2018
Overall great experience! My Auto Import Center was the true definition of professionalism. Not only were they friendly and helpful, but they treated me like a person, not like My Auto Import Center was the true definition of professionalism. Not only were they friendly and helpful, but they treated me like a person, not like a number. Roy was easy-going, knowledgeable, and never came across as pushy for the sale. He gave me the time I needed to find what was right for me. I will be sure to pass along my experience to others and be sure to be back in the future. Thanks for all you guys did for me! More
by eric.hilt
Employees Worked With
Roy Van Liere
April 12, 2018
Work with Shadric This was our third purchase from My Auto Import Center. Shadric and the other salespeople do a great job at getting to know their client and getting This was our third purchase from My Auto Import Center. Shadric and the other salespeople do a great job at getting to know their client and getting them the right car. They invested the time to be educated on the cars I value and patiently moved the deal along at a pace that was comfortable to me. More
by Howard
Employees Worked With
Vince Devette, Shadric Hawley
April 12, 2018
Great working with Mike. I would recommend every one to see Mike for their car needs. He will work with YOU to get you what you want. He is not a pushy sales person and pays I would recommend every one to see Mike for their car needs. He will work with YOU to get you what you want. He is not a pushy sales person and pays attention to you. More
by Ed
April 12, 2018
Great Service Kevin took great care of my RAV4! Kevin was professional, personable and attentive. I was in and out before I had time to take advantage of coffee an Kevin took great care of my RAV4! Kevin was professional, personable and attentive. I was in and out before I had time to take advantage of coffee and popcorn! Best service visit ever!!! More
by Margaret Mitchell
Employees Worked With
Kevin Sackett
