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My Auto Import Center

Muskegon, MI

4.6
4,717 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Subaru, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 East Sternberg Rd.

Muskegon, MI

49444

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Showing 4,717 reviews

April 20, 2018

New VW Convertible Beetle Purchase Great dealership. Very friendly and helpful sales people and very knowledgeable Finance Team. Great follow-up to sales. Dealership is very clean with More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Regan Taylor
Apr 20, 2018 -

My Auto Import Center responded

Carol thank you for taking the time to share your experience with everyone and for giving our entire My Auto Team the opportunity to earn your business!

April 20, 2018

Very professional Byrd, is by far the BEST! Service guy I have ever dealt with. I plan on brining all my vehicles here for service. Thank you for what you do and the r More

by FP guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byrd Harderman Jr
Apr 30, 2018 -

My Auto Import Center responded

Thank you for continuing to give us the opportunity to earn your service business and for taking the time to share your experience with everyone!

April 19, 2018

Great customer service, Great experience, Great vehicle My auto imports center advertised a vehicle on CarGurus I called them on the same day another dealership denied me and these guys made me feel very w More

by Chevywane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Young, Al Webb
Apr 19, 2018 -

My Auto Import Center responded

Thank you so much for giving us the opportunity to earn your business!

April 19, 2018

Great Customer Service We received excellent customer service from Fred the moment we walked in the door until we returned home the next day with our new (used) Subaru. He More

by Claire
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wiedenhoeft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Weiss
Apr 19, 2018 -

My Auto Import Center responded

Claire thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

April 19, 2018

vw tiguan it was alright. my concerns about the rust was not taken care of though. i thought they would have called for a follow up at some point in time More

by smarlow2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gould
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2018 -

My Auto Import Center responded

Thank you for giving Rob the opportunity to earn your business! Someone from our sales department will be reaching out to you soon.

April 18, 2018

No pressure and knowlegeable I went into My Auto Import looking for a Toyota Corolla. We were met outside in the rain by Shadric. He is knowledge and helped me get the car I was More

by marcy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shadric Hawley
Apr 18, 2018 -

My Auto Import Center responded

Shadric is one of the best and we are lucky to have him! Thank you for giving us the opportunity to earn your business.

April 18, 2018

Great Experience Fred was great to work with. He was informative and knowledgable without being pushy. I got the inmpression that he was fine with us taking as much ti More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Knapp, Fred Weiss
Apr 18, 2018 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

April 17, 2018

Amazing experience!! Jeff was very helpful and nice! He took his time working with us and was not pushy at all. He was talkative when we are hanging around waiting and tha More

by gracie123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John (finance manager?), Jeff Hepler
Apr 17, 2018 -

My Auto Import Center responded

Gracie thank you so much for giving Jeff and the entire My Auto Team the opportunity to earn your business!

April 17, 2018

2018 limited-platinum Highlander Bought a 2015 Tundra brand new in 15, from My Auto,I've have been driving the 45min+ drive for oil changes/service even when there is a Toyota dealer More

by FP guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shadric Hawley, Charlie Knapp
Apr 17, 2018 -

My Auto Import Center responded

We can't thank you enough for continuing to give us the opportunity to earn your sales and service business!

April 17, 2018

Super helpfull After being without a vehicle for months i sat down with rob and he got me into a great car with really low miles for a good price! He was very patie More

by Brandon Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2018 -

My Auto Import Center responded

Brandon thank you for taking the time to share your experience with everyone and for giving us the opportunity to earn your business!

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