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My Auto Import Center

Muskegon, MI

4.6
4,716 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Subaru, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 East Sternberg Rd.

Muskegon, MI

49444

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Showing 4,716 reviews

May 16, 2018

Great Staff and customer service!!! Byrd and Tyler are great, along with the entire service staff! Amazing!, My family will continue to visit for years to come!!! The atmosphere to wait More

by raywhiting79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byrd Harderman Jr, Tyler McKellar
May 16, 2018 -

My Auto Import Center responded

Byrd and Tyler are two of the best and we are luck to have them on our team! Thank you for taking the time to share your experience with everyone.

May 16, 2018

Oil change, brakes Heather loaned me a highlander, I bought one based on that loaner. Jacob Childress and Charlie sharp were wonderful to work with, Alex was great to wo More

by GRADYSANDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wiedenhoeft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Childress
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie sharp, Frank Siebart
May 16, 2018 -

My Auto Import Center responded

Thank you so much for giving us the opportunity to earn both your sales and service business!

May 16, 2018

oil change I would highly recommended. Always friendly and quality works as well. When I am ready for a new car, it will bought from My Auto Import. More

by cjclaeys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AnDre' Coffee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Siebart, Will Smith
May 16, 2018 -

My Auto Import Center responded

Thank you for taking the time to share your experience with everyone and for continuing to give us the opportunity to earn your business!

May 16, 2018

Good to deal with. Good customer relations. I have dealt with other dealers from various makes and models and found my import to be less high pressure selling tactics. Its nice to walk in and lo More

by RERNST071
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Devries
4.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Mattice
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Groesbeck, Kendall Kuharevicz
May 16, 2018 -

My Auto Import Center responded

Thank you for taking the time to share your experience with everyone!

May 16, 2018

Helpful on every step of the process Great service. Straight answers. No haggling needed. I compared with none less than twelve dealers from MA, to DC to IL and identified prices were com More

by james.castanon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Van Liere
May 16, 2018 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

May 16, 2018

The reason to stay in the family I have been so pleased that I won’t buy a different brand car if they don’t service it. I come from a family of car mechanics and race car drivers and More

by CHRISTAJOHNSONDC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Sedgley, Mickala VanDop
May 16, 2018 -

My Auto Import Center responded

Thank you for taking the time to share your experience with everyone and for giving us the opportunity to earn your business!

May 16, 2018

Amazing Mickala was amazing. She was very knowledgeable, always quick to respond and made this expensive fix a lot less painful. Thank you for everything Mi More

by stephanie.nelson21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickala VanDop
May 16, 2018 -

My Auto Import Center responded

Mickala is amazing and we are so lucky to have her on our team! Thank you for taking the time to share your experience with everyone.

May 16, 2018

Cost of hose clamps were $8.45 each way out of sight Did good job on repair but way out of sight for parts $8.50 each for two hose clamps plus $125 to put them on. Total job $204 More

by HCCONNELL4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2018 -

My Auto Import Center responded

Thank you for taking the time to rate our dealership. I am sorry that you felt our $8.50 hose clamps were too expensive.

May 16, 2018

very efficient and very friendly As always, My Subaru has given me exceptional friendly and quality service. No questioning regarding warranty covered item and the need for a repla More

by bobkeim62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Siebart
May 17, 2018 -

My Auto Import Center responded

Bob thank you so much for giving us the opportunity to earn your service business and for taking the time to share your experience with your neighbors and coworkers!

May 16, 2018

New Brake Pads Mikaela went out of her way to provide me with a loaner car while my Audi was being serviced and even let me keep it overnight when the service wasn’t More

by njlaferriere
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mickala VanDop
May 17, 2018 -

My Auto Import Center responded

Thank you for taking the time to share your experience with everyone! We are more than happy to provide you a free service loaner any time as we know how valuable your time is.

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