Back

My Auto Import Center

Muskegon, MI

4.6
4,716 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Subaru, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
Contact Dealership

1860 East Sternberg Rd.

Muskegon, MI

49444

Directions

By Type

Showing 4,716 reviews

May 16, 2018

Very Good This is why I have purchased 3 cars from My Auto Import Center. They sell and service good cars and the sales & service team are the best. More

by NotreDame
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mickala VanDop
May 16, 2018 -

My Auto Import Center responded

Thank you for your continued patronage and for taking the time to share your experience with everyone!

May 16, 2018

Constant Issues Had to take my 2011 Audi A4 in about 5 times over a 5 month span due to constant issues. Mickala was great to work with and helped me out ever step of More

by AL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mickala VanDop
May 16, 2018 -

My Auto Import Center responded

I am sorry to hear that you had a negative experience. I mentioned your issues to our Service Operations Manager, Mark Leutzinger, and he would like to speak with you personally regarding our failure. At your convenience please reach out to Mark directly at 231.799.7134.

May 16, 2018

Positive Experience Made every effort to get deal done without being pushy. Fiancé person was very helpful at providing options and trying to find best rate, Nice More

by DavidN
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hepler
May 16, 2018 -

My Auto Import Center responded

David thank you for taking the time to share your experience with everyone and for giving us the opportunity to earn your business!

May 16, 2018

Professional Service As ususal they were fast and very professional and did a very thorough job. I drove in and parked at the Nissan booth and they told me that the fast o More

by dgage19558
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byrd Harderman Jr
May 16, 2018 -

My Auto Import Center responded

Thank you for taking the time to share your experience with everyone!

May 16, 2018

fantastic service i was having an issue with my windshield wipers dragging noisily across the windshield. mickala changed out the blades, tested the wipers and i was g More

by penn.cs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickala VanDop
May 16, 2018 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your service business and for taking the time to share your experience with everyone!

May 16, 2018

2014 Nissan Pathfinder SL I am very happy with this car. They made sure that I was satisfied and well taken care of. I would definitely deal with this dealership again. More

by dejongdenny
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Vogel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Devette, Charlie Knapp
May 16, 2018 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

May 16, 2018

Everyone is very helpful Every time I have to bring my car in it has been a pleasant experience your staff in service are very friendly and Beth always has a great loaner car More

by waynebrimmerjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Young, Will Smith, Derek Smith
May 16, 2018 -

My Auto Import Center responded

Thank you so much for taking the time to share your experience with everyone!

May 16, 2018

Amazing They were so kind and answered all of our questions. Worked really hard to get me in my dream truck and make sure that we were comfortable while filli More

by luckyprincess0208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bekah Wehman, Derek Smith
May 16, 2018 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone! Enjoy your dream truck!

May 16, 2018

2008 A4 Brought my 2008 A4 2.0T in for air bag recal. While in, I had them look into my check engine light. I had been getting poor gas mileage and poor pick More

by WTPRINS22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickala VanDop
May 16, 2018 -

My Auto Import Center responded

Mickala is one of the best in the business and we are lucky to have her on our team! Thank you so much for taking the time to share your experience with everyone!

May 16, 2018

Short and rude, I was taken back by the shortness and rudeness of the employee at the counter. He even tried to back peddle and be polite but it was so degrading. More

by JENVOLKERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unsure in Toyota Service
May 16, 2018 -

My Auto Import Center responded

Jen I am sorry to hear that you had a less than pleasurable experience during your last service visit. I have spoken with our Service Operation Manager, Mark Leutzinger, regarding your poor experience. Mark would like to speak with you personally regarding your visit. Please contact Mark directly at 231.799.7134.

...
401
...