![](https://dealerrater.com/ncdn/s/13.20240701.741/Graphics/icons/close-x-orange.png)
My Auto Import Center
Muskegon, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,713 reviews
Always great! Heather and Frank always go the extra mile for customer satisfaction. They are the reason I drive over 30 miles to get my car serviced. I know they Heather and Frank always go the extra mile for customer satisfaction. They are the reason I drive over 30 miles to get my car serviced. I know they will take care of any issues I may have. Don’t ever let them go!!! More
![](https://cdn-user.dealerrater.com/images/lotshot/4927fc53-1665-433e-9aad-c9b2f798be4f-orig-th.jpg)
Great service Eric was great to deal with. He would look up all minor details to figure out the price difference. He helped us understand all the features of the Pr Eric was great to deal with. He would look up all minor details to figure out the price difference. He helped us understand all the features of the Prius that we purchased. His manager was also great. More
Wonderful service! I was driving in from out of state and my child broke the piece surrounding the sunroof off. I called Toyota of Muskegon and they told me to come in I was driving in from out of state and my child broke the piece surrounding the sunroof off. I called Toyota of Muskegon and they told me to come in, 20 minutes later I was on the road. Excellent service And support!!! More
Great Awesome waiting area, the message chairs are a retreat, the shuttle bus was on time and super friendly. Byrd is the man, Always use this place and lo Awesome waiting area, the message chairs are a retreat, the shuttle bus was on time and super friendly. Byrd is the man, Always use this place and love the team. More
no sales push Jeff Hepler was very kind, and thorough. No sales pitches or pushing me into something I did not take interest in. He was fun to talk to ,down to eart Jeff Hepler was very kind, and thorough. No sales pitches or pushing me into something I did not take interest in. He was fun to talk to ,down to earth and even after purchasing my vehicle was kind enough to offer setting up the enhanced features on my vehicle. He made sure we were satisfied with our purchase before pulling out of the lot.. More
![](https://cdn-user.dealerrater.com/images/lotshot/f7867969-8a1a-47e0-b508-c4d92c94bb3c-orig-th.jpg)
Sales Department at My Auto Subaru - Great! Katie was very helpful in finding me the vehicle that I wanted. With very few 2018 Legacy’s available, she found one for me with the options and exte Katie was very helpful in finding me the vehicle that I wanted. With very few 2018 Legacy’s available, she found one for me with the options and exterior color that I requested. Time was a factor as my 2013 Legacy was totaled when my husband and I hit a deer. Katie is very knowledgeable about the vehicles she sells and financing. She was good at communication and upfront about availability of the vehicles I chose to test drive. On the day my car was delivered, she provided a tutorial on the navigation system and the electronics and concluded the instructions with the invitation to contact her with any further questions. Working with Katie was a great experience. More
On time excellent customer service My appointment was on time. The service was quick and efficient. The service area and waiting area were clean. The customer service was excellent. All My appointment was on time. The service was quick and efficient. The service area and waiting area were clean. The customer service was excellent. All employees that I came in contact with were helpful and friendly. I did not purchase my vehicle here and only live here part time. If I ever need anything for my car while I am up here it will be at this dealer. I only have my Nissans serviced at Nissan dealers. Both dealers I work with are excellent. More
Professional & prompt Friendly & courteous. Work was done in a timely manner. They were very helpful in questions I had concerning other possible services. I will be back Friendly & courteous. Work was done in a timely manner. They were very helpful in questions I had concerning other possible services. I will be back to this dealership. More
Very useful and didn't take a long wait. This is something t I'm really very happy with the service I get from Myimport. I think, however, that whoever washes vehicles after service could do a better job. That's I'm really very happy with the service I get from Myimport. I think, however, that whoever washes vehicles after service could do a better job. That's a relatively trivial flaw however. I really like Austin. I can't imagine anyone doing a more thorough job in selling the benefits of having a Subaru than him. I can't remember any other names of people that I've dealt with, but have been extremely pleased with all of them. More
Top notch service! I came in for an oil change, the Service team was super friendly and service was fast. I would highly recommend the team at My Auto! I came in for an oil change, the Service team was super friendly and service was fast. I would highly recommend the team at My Auto! More