My Auto Import Center

Fabulous Experience Everyone was great. Very helpful and never pushy. I was made to feel comfortable and not pressured about making a vehicle purchase. I would highly re Everyone was great. Very helpful and never pushy. I was made to feel comfortable and not pressured about making a vehicle purchase. I would highly recommend this dealership to friends and family. More

Poor Service This dealer has installed 5 hatch latches on my Toyota Sequoia and the latch lasts about 18 months on average. I have spent several hundred dollars, This dealer has installed 5 hatch latches on my Toyota Sequoia and the latch lasts about 18 months on average. I have spent several hundred dollars, perhaps a few thousand dollars, and neither the dealer nor Toyota takes any responsibility for what is an obvious manufacturer default. More

Pretty cool salesman, Roy! Roy, the salesman, is a pretty cool guy. He gave me the confidence to make a good purchase. I would definitely recommend friends and families to them Roy, the salesman, is a pretty cool guy. He gave me the confidence to make a good purchase. I would definitely recommend friends and families to them. More

Patient, Friendly, Caring buying experience So happy to return to Subaru of Muskegon for our second Subaru purchase. Started our shopping experience with Austin in sales a few months ago whil So happy to return to Subaru of Muskegon for our second Subaru purchase. Started our shopping experience with Austin in sales a few months ago while we waited to sell a GMC Sierra. At first my wife and I were unsure if a new Outback or Crosstrek would best suit our needs and he was patient and welcoming each time we visited the dealership. Austin answered questions, or sometimes had a short conversation with us and always made us feel welcome. He never rushed our process and that is hard to find. After selling our truck my wife and I stopped in to price out an Outback and found Austin was not working that evening. Jake stepped in to assist us and we were not disappointed. Jake worked with us, again patiently and helped us negotiate the best Outback and price to fit our budget. Again, he never rushed us and was very patient even staying until 9:30pm to make sure our deal was finished. We couldn't have gotten our Outback without his assistance. We also had the pleasure of meeting Rebekah who worked the finance for us, and really exceeded our expectations. The entire staff at Subaru of Muskegon have earned our repeat business for a reason. They work for you to get you into your best deal. Can't say enough great things, and would definately reccomend them to anyone. They will not steer you wrong. Go see the team at Subaru of Muskegon and see first hand why we love it there. Thank you to the staff, especially Austin, Jake and Rebekah. A happy Subaru customer for life! More

oil change, tire rotation, car wash Always friendly, efficient and knowledgeable about servicing our cars. We always receive reminders of what service is due and can easily make an appoi Always friendly, efficient and knowledgeable about servicing our cars. We always receive reminders of what service is due and can easily make an appointment or just drive I need if it I still a quick oil change. More

Good Experience Buying a new car is stressful for me. Jon Habetler made that stress go away. He found the car I desired after searching for long hours. He called me Buying a new car is stressful for me. Jon Habetler made that stress go away. He found the car I desired after searching for long hours. He called me many times to keep me informed of his progress. He was very patient and through when explaining all the new technical "stuff" my new Highlander has. I have been a customer of My Auto for over ten years and have been very satisfied with the customer service, as well as the service for my cars. More

Experience Andre' Coffee took great care of us. Always willing to support our needs. Both while we were buying the car and after we took possession. Great experi Andre' Coffee took great care of us. Always willing to support our needs. Both while we were buying the car and after we took possession. Great experience overall. Car is great too! More

Love my Subaru ! Buying a new car can be a bit overwhelming, but at My Auto in Muskegon, Austin Gressett made it a pleasant and painless experience! I was greeted rig Buying a new car can be a bit overwhelming, but at My Auto in Muskegon, Austin Gressett made it a pleasant and painless experience! I was greeted right away with a friendly smile and by someone that I felt had my best interest and needs in mind. Not knowing a lot about Subaru's, Austin was very informative, yet spoke to me at a level that I could understand. I wasn't sure if I wanted a Forester or an Outback, so he said "drive them both, and see what you think". He gave me his honest opinion when asked, which I appreciated, and added "the final decision is up to you." Austin's persistent, yet no-pressure attitude, made my Subaru buying experience a pleasant one. Bill Ferry is a very friendly guy, always smiling, and I appreciated his mature demeiner and sincerity. It was pleasure working with you both. I love my Subaru! Cheryl More

"Great Experience" Shadric Hawley has great customer service. He was very patient and thoroughly explained the new technological and safety features on the Highlander. P Shadric Hawley has great customer service. He was very patient and thoroughly explained the new technological and safety features on the Highlander. Plus how to operate them. Shadric even took time for me to test drive 2 different Highlander Models to determine which seat was more comfortable. He did not rush the sale. Best of all He found the new Highlander that had the features that I wanted at a fair price. I've been a customer of My Auto for over 6 years and have been very satisfied with their customer service as well as their service department. More

Wonderful Folks Andre was hands down the best car salesman I have ever worked with in all my years of buying cars. Friendly, easy to work with and no pressure make f Andre was hands down the best car salesman I have ever worked with in all my years of buying cars. Friendly, easy to work with and no pressure make for a wonderful experience. I could have gone to a dealer closer, but chose to drive over an hour to deal with Andre and this dealership. Highly recommend no matter where you live. More