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My Auto Import Center
Muskegon, MI
4,712 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Subaru, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020!
With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it!
My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,712 reviews
August 14, 2018
Peace of mind I know I can confidently take any of my Subaru’s here and have a peace of mind it will get taken care of properly, confident enough that I drive 70 mi I know I can confidently take any of my Subaru’s here and have a peace of mind it will get taken care of properly, confident enough that I drive 70 miles one way. Because I’ve had major issues with some other Subaru dealership that are a lot closer to me, that I refuse to go to any more. More
by SEAN_HERRICK
Verified CustomerEmployees Worked With
Tyler McKellar
Helpful August 14, 2018
Brand new problem Beth was genuinely concerned that the problem with my new 2018 Nissan Rogue was resolved and went out of her way to contact Nissan to get approval to Beth was genuinely concerned that the problem with my new 2018 Nissan Rogue was resolved and went out of her way to contact Nissan to get approval to replace the battery and send me on my way a satisfied customer. Vince, who sold me the car, was also genuinely concerned that the problem be ressolved. More
by llarson248
Employees Worked With
Vince Devette, Will Smith
August 13, 2018
Top notch care! I am very happy that I decided to drop in to take a look at what they had on hand! They made sure I was comfortable with the car, took extra time on t I am very happy that I decided to drop in to take a look at what they had on hand! They made sure I was comfortable with the car, took extra time on the test drive, and showed off the used cars just as thoroughly as the new ones.I was very pleased with the end results and satisfied with the car I drove off the lot. Thanks for everything. More
by E. L. Galindo
August 13, 2018
Happy cus9 I had a very pleasurable experience at my auto working with my sales representative Fred Hill. I highly recommend Fred Hill to anyone who is looking t I had a very pleasurable experience at my auto working with my sales representative Fred Hill. I highly recommend Fred Hill to anyone who is looking to buy a new car! He's a 5 star salesman More
by Listenlinda54
Employees Worked With
Fred Hill
August 13, 2018
Exceptional Service That Saved Our Vacation In early August this year our much trusted and traveled Toyota Land Cruiser developed a worrisome clunk in the front left. We stopped at a Michigan r In early August this year our much trusted and traveled Toyota Land Cruiser developed a worrisome clunk in the front left. We stopped at a Michigan rest area and called the tow truck. The Cruiser was delivered to the My Auto Import Center in Muskegon, MI. I was at the Toyota service desk at 7:15 and was greeted by Kevin Sackett. The work sheet was full that day. Being 950 miles from home and needing our Cruiser road worthy we put our trust in Kevin to help us. Help us he did, by 4:00 pm that day our Cruiser was repaired of a wheel bearing issue and they also repaired sway bar links which resolved a second issue. Kevin Sackett came through for us with a very timely repair and also provided a loaner of a new Prius which was great! We even ended the day with a very reasonable service charge, and a restaurant recommendation from Kevin. The dinner was great and certainly the service from this dealer and most certainly the service from Kevin Sackett was exceptional and saved our vacation. John and Sandy Morgan Chapin, SC More
by Happy Cruiser
Employees Worked With
Kevin Sackett
August 13, 2018
Great Service They treated my wife with a great deal of respect and helped her quickly.I would highly recommend this dealership . They go above and beyond . They treated my wife with a great deal of respect and helped her quickly.I would highly recommend this dealership . They go above and beyond . More
by Jane
Employees Worked With
August 12, 2018
Great! This dealership was a pleasure to work with. Excellent service all around. Jeff Hepler was an especially good salesman and not once did my spouse or I This dealership was a pleasure to work with. Excellent service all around. Jeff Hepler was an especially good salesman and not once did my spouse or I feel pressured or uncomfortable about the purchase we made. We love our new car! More
by screenname41
August 11, 2018
Smooth and easy Steve is very personable and easy to discuss things with. He is not pushy which is very important to us. I would be happy to deal with him again. Steve is very personable and easy to discuss things with. He is not pushy which is very important to us. I would be happy to deal with him again. More
by Stan
Employees Worked With
August 11, 2018
Very Knowledgable Regan did a great job and he knew a lot about his product. He treated us with respect and did not try to pressure us. He did what he said he would do. Regan did a great job and he knew a lot about his product. He treated us with respect and did not try to pressure us. He did what he said he would do. More
by bergybuffy456
Employees Worked With
Regan Taylor
August 11, 2018
Excellent all around I went in for an oil change and left with a new truck. Sean went above and beyond and never once did I feel pressure to buy. I came back the next morn I went in for an oil change and left with a new truck. Sean went above and beyond and never once did I feel pressure to buy. I came back the next morning to have my new truck simonized and he bought my kids breakfast and talked with me like we were old friends. I will definitely be back to buy my next vehicle without any hesitation, he was AMAZING. More
by burk25
Employees Worked With
Other Employees :
Byrd Harderman Jr, Tyler McKellar
