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My Auto Import Center

Muskegon, MI

4.6
4,717 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Subaru, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 East Sternberg Rd.

Muskegon, MI

49444

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Showing 4,717 reviews

March 11, 2023

The sevice writer, Amanda Opalek, is an unbelievable asset to your company. She is friendly, knowledgeable and took care of all of my needs and concerns. Furthermore, as I stood near the service counter More

by GRACEY1430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Opalek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear Amanda created a positive service experience for you! We appreciate you trusting us with your business.

March 11, 2023

Everything was great with our Venza purchase. Thank you to Brandon, Alex, and Bill for a great experience. More

by Venza Owner
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Gongalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ferry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Wiedenhoeft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Baty
Mar 13, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive car buying experience for you! We appreciate you trusting us with your business.

March 11, 2023

This is the first time I have not had the best experience getting an oil change for my 2019 Subaru Forester. Unfortunately, not only did it take over an hour, the service workers spilled oil and my car smell More

by BETTY.KNIGHTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer
Mar 13, 2023 -

My Auto Import Center responded

We appreciate you taking the time to bring this to our attention. We're sorry to hear about your recent service experience with us. Our Assistant Service Manager, Sam Six, would like to speak with you about how we can help. Please call him at your earliest convenience: (231) 291-1435

March 10, 2023

Everything went well, from my being greeted, kept informed of the status of the work and finishing up at the end. Couldn't get much better I would say. More

by DCOOPER10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Steeves
Mar 10, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive experience for you! We appreciate you trusting us with your business.

March 10, 2023

Super cool guy, went in to get a car I was looking at for a couple days and once I got sat down with him everything was super smooth sailing. No stress and no added pressure throughout the whole experience. More

by Austin Uhl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Konnor Willard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Stepanek
Mar 10, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review, Austin! We're so glad to hear Konnor created a positive car buying experience for you! We appreciate you trusting us with your business.

March 10, 2023

The service was great. I was in and out in less than a half hour for a tire rotation and oil change. I was also able to make my appointment same day! Thank you! More

by caslerre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Marciniak
Mar 10, 2023 -

caslerre responded

This is me, thank you!

March 10, 2023

Everyone was terrific. Only thing was status updates, I had to call a couple times More

by ngar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Kreuter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can’t recall other names.
Mar 13, 2023 -

My Auto Import Center responded

Thank you for the review! We appreciate your feedback, and have brought it up to our management team. Thank you for trusting us with your business!

March 10, 2023

The service was timely. The waiting area was nice. Popcorn is a good. d . d. More

by dhohmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Pruitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

March 10, 2023

Friendly and efficient. Explained all the question I had concerning a 60,000 mile checkup. More

by Lakelandfsi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
Mar 13, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

March 09, 2023

Everyone we worked with was extremely friendly and helpful. From initial interaction via email, to scheduling our first test drive, to securing an incoming vehicle—it was a great experience. More

by ashleymarieanger
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Katie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gongalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Nelson
Mar 09, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive car buying experience for you! We appreciate you trusting us with your business.

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