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My Auto Import Center

Muskegon, MI

4.6
4,717 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Subaru, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 East Sternberg Rd.

Muskegon, MI

49444

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Showing 4,717 reviews

March 16, 2023

The team did a great job helping find the car I want while staying within my budget. Great service all around More

by stephen.burgett
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mitchell Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Belock
Mar 17, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

March 15, 2023

I got an appointment the same day and hardly waited 10 minutes for an oil change and tire inspection. Wonderful service! More

by AC
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
do not know who I worked with
Mar 15, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

March 15, 2023

Had Simoniz applied to my car at purchase. Car was involved in hit and run and after repair they reapplied Simoniz at no charge to me. More

by saracolyerrn
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Jordan
Mar 16, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

March 14, 2023

If every dealership had a Charlie D working for them, you would be selling cars every second. We will only buy from Charlie D. He was honest- courteous-professional and most importantly- kind. I pray he gets More

by Hattie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Stepanek, Charlie Dishman
Mar 15, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review, Hattie! We're so glad to hear Charlie created a positive car buying experience for you! We appreciate you trusting us with your business.

March 14, 2023

I would recommend to others, but with cautions. I purchased vehicle two months ago, now has about $500.00 worth of service work to be done to it. What a joke especially since I paid such inflated p More

by jkrbez
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service manager working Saturday morning 03/11/2023
March 13, 2023

It was a pleasure to work with Konnor Willard and the My Auto Import Center team. They were friendly, professional, transparent, patient and understanding of our circumstances and needs. No pressure. And we More

by erbyarby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Ferry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Konnor Willard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive car buying experience for you! We appreciate you trusting us with your business.

March 13, 2023

Very friendly and welcoming staff. I anticipated the work taking 45 minutes and it only took 25. Comfortable waiting area with refreshments and popcorn. LOVE the messaging chairs. We w More

by D. Cope
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Steeves, Elizabeth
Mar 13, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive experience for you! We appreciate you trusting us with your business.

March 13, 2023

I always have a very good experience getting any work done on my Subaru Outback at this location. More

by HRAMTH01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ella Randall, Heather Marciniak
Mar 14, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive service experience for you! We appreciate you trusting us with your business.

March 12, 2023

Great service and the service advisor was awesome…friendly, helpful, knowledgable and customer focused. Would highly recommend. More

by Rod.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Mar 13, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive experience for you! We appreciate you trusting us with your business.

March 12, 2023

They took care of everything. Very honest. I didn’t have any problems. Awesome place More

by jayla_ryann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchell Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Nelson
Mar 13, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review, Jayla! We appreciate you trusting us with your business!

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