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My Auto Import Center

Muskegon, MI

4.6
4,717 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Subaru, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 East Sternberg Rd.

Muskegon, MI

49444

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Showing 4,717 reviews

March 23, 2023

Andrew was wonderful! Very caring and made sure I was satisfied. I will be recommending him and the dealership to friends ! More

by ac2koster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Geesaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Boss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Nelson
Mar 24, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear Andrew created a positive car buying experience for you! We appreciate you trusting us with your business.

March 23, 2023

Some troubles, but overall a good experience. Trey was great and was doing what was best for me. It took a lot longer than I had expected, but the process went well for the most part. More

by madelynnelson5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Ladd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Young
Mar 24, 2023 -

My Auto Import Center responded

Thank you for the review! We're glad to hear Trey took good care of you during your car buying process! We appreciate you trusting us with your business.

March 22, 2023

This was supposed to be first service! ! Vehicle is 4 months old. Less than 2500 miles. Would not do oil change because had to have10000 miles but needed to be done in the first year??? Tru More

by 1938hunter
Recommend Dealer
No
Employees Worked With
Heather Mattice
1.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Kasper
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2023

Customer service was great! They contacted me with all concerns and made my appointment with me. More

by lynnepitcher
Recommend Dealer
Yes
Employees Worked With
Andrew Boss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive experience for you! We appreciate you trusting us with your business.

March 21, 2023

Great team over at Subaru. Really happy with the purchase and process. Free oil changes will keep me off the ground for quite a few years. Thank you. More

by brice.ledyard
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Gongalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Balaskovitz
Mar 22, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive car buying experience for you! We appreciate you trusting us with your business.

March 21, 2023

They are very professional and communicate well with us as a customer and do what's necessary to make us happy. More

by mbidesigns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ella Randall
Mar 22, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive experience for you! We appreciate you trusting us with your business.

March 20, 2023

Nick was great to work with! He took the time to talk with us about what we were looking for and was determined to find us the best deal possible. He was honest and made us feel More

by Kim Huey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchell Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review, Kim! We're so glad to hear Nick created a positive car buying experience for you! We appreciate you trusting us with your business.

March 20, 2023

They helped me find the ideal car for my family, in a friendly and professional way. Plus the lifetime power train warranty is a major differentiator from other dealers. What’s not to love about these More

by DD2000
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Austin Gressett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear Austin created a positive car buying experience for you! We appreciate you trusting us with your business.

March 19, 2023

People are very friendly and knowledgeable. I had an oil change recently and was impressed with service and explanation of Car Inspection results. Best in Muskegon. More

by cribld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive experience for you! We appreciate you trusting us with your business.

March 18, 2023

Ella needs to at least try to know her customers and their cars sending out prices on things that are not billable or under warrenty makes it look like she is just trying to gouge people. I know in the More

by CCE0123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ella Randall, Heather Marciniak
Mar 20, 2023 -

My Auto Import Center responded

We appreciate you bringing this to our attention. We've passed your feedback along to our Service Manager. Please let us know if there is anything else we can assist you with. Thank you for trusting us with your business!

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