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My Auto Import Center

Muskegon, MI

4.6
4,717 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Subaru, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 East Sternberg Rd.

Muskegon, MI

49444

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Showing 4,717 reviews

April 03, 2023

Greatly appreciated the video illustrating the problem with the wheel-attacnent bolts on my Passat. More

by robtwbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Leutzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Briggs
Apr 04, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

March 31, 2023

Sale guys were great and very helpful. Finance manager was a little off his game. More

by Wes Brower
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Ireland
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Young
Apr 03, 2023 -

My Auto Import Center responded

Thank your for the review, Wes! We appreciate your feedback, and have passed it along to upper management. Thank you for giving us the opportunity to earn your business!

March 31, 2023

Rob Gould is personable, kind, and professional. He helped me find a great new vehicle, showed me compassion, and followed up to make sure everything was going well with my new Subaru. My Auto Impor More

by Mariah M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review, Mariah! We're so glad to hear Rob created a great car buying experience for you! We appreciate you trusting us with your business.

March 30, 2023

I didn't really know what I would be approved for so I went in blindly and everyone was very helpful!! More

by amberphiodeng87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Wiedenhoeft
4.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Boss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

March 30, 2023

Very friendly people and fast service. They make your wait very comfortable. They do a great job. More

by darlenemillard
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gongalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Opalek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Nelson
Apr 03, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

March 30, 2023

I loved my experience at this dealership. I was able to buy my vehicle I wanted immediately. Kaitlyn even came in on her day off to square everything away for me the day I signed my paperwork More

by Katiehughesx13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Budy
Apr 03, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear Kaitlyn created a positive car buying experience for you! We appreciate you trusting us with your business.

March 30, 2023

My last visit to MY AUTO IMPORT CENTER for service on my car was not up to the normal standards I normally receive. For that reason, I am giving it only three stars. More

by ZIMJ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Six
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

My Auto Import Center responded

We appreciate you bringing this to our attention. Please contact our Assistant Service Manager, Sam Six, and he would be happy to address any of your concerns: (231) 291-1435

Apr 03, 2023 -

ZIMJ responded

No, seeing that it was hopefully a one time thing, a meeting is not necessary.

March 29, 2023

My sales rep, Rob, was outstanding! No pressure at all and he went above and beyond my expectations for service! Thank you, Rob! I love my new Highlander! More

by Gerrie S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review, Gerrie! We're so glad to hear Rob created a great car buying experience for you! We appreciate you trusting us with your business.

March 29, 2023

Courtney welcomed me and was so friendly and efficient. She even diagnosed the issue with my vehicle- before it had even been seen by a mechanic. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Monroe (I believe that was her last name?)
Apr 03, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review, Mark! We're so glad to hear Courtney created a positive experience for you! We appreciate you trusting us with your business.

March 29, 2023

Anytime your purchase a new vehicle, it should be a good experience. Morgan and the team at My Auto, all made this endeavor GREAT. More

by taylorednutrition
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Wiedenhoeft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear Morgan and our team created a positive car buying experience for you! We appreciate you trusting us with your business.

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