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My Auto Import Center

Muskegon, MI

4.6
4,717 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Subaru, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 East Sternberg Rd.

Muskegon, MI

49444

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Showing 4,717 reviews

April 16, 2023

was very unhappy this time. did usual free oil change and tire rotation. I asked for wiper blades also. After sitting for 45 mins. they came with very dirty filters which cost a More

by lifeisshort365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Troyer
May 11, 2023 -

My Auto Import Center responded

We appreciate you bringing this to our attention. Our Assistant Service Manager, Jim Pruit, would like to speak with you about your recent service experience with us. Please give him a call at your earliest convenience: (231) 291-1428

April 14, 2023

Great customer service. Kept me well informed on progress of repair. Waiting area clean with complementary snacks and beverages. Repair done right the first time. I will More

by MBosma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zacj
Apr 14, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our Audi service team took such good care of you! We appreciate you trusting us with your business.

April 13, 2023

Staff is always friendly and ready to assist the customer with all their vehicle needs. More

by ernestbentz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Opalek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javid Zahir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bri, Taylor Briggs
Apr 13, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad our to hear our team created a positive experience for you! We appreciate you trusting us with your business.

April 13, 2023

Provided prompt service, friendly and thorough employees, helpful explanations and suggestions to my questions, comfortable waiting area More

by MBSHERBURN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Opalek, Austin Uhl, Lory Abiertas-Dekker
Apr 13, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive service experience for you! We appreciate you trusting us with your business.

April 13, 2023

I had a very dire need for a new car after my old engine gave out unexpectedly and a very complicated financing situation. Rob was fantastic every step of the way, flexible, and went above and beyond to ma More

by abc0010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear Rob found a great vehicle for you! We appreciate you trusting us with your business. Enjoy your Subaru!

April 12, 2023

Taylor explained everything to me and was prompt with my appointment. I appreciated that the technician didn't recommend replacing parts right away due to the CEL being intermittent. I managed an auto More

by BMB_RADAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Briggs
Apr 13, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear Taylor created such a great service experience for you! We appreciate you trusting us with your business.

April 12, 2023

Subaru or Muskegon was Very knowledgeable and had a great experience loving my new 2023 wrx More

by tdeaton
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Devries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Nelson
Apr 13, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team created such a great car buying experience for you! We appreciate you trusting us with your business.

April 12, 2023

My wife and I truly enjoyed our experience at My Auto Import Center. Nick Nichols in the Sales Department is a personable, down-to-earth person who is knowledgeable and very easy to work with. We highly More

by im4danger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Ireland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear Nick created such a great car buying experience for you! We appreciate you trusting us with your business.

April 12, 2023

Easy peasy, even redetailed the car for me 😁. Hunter was swamped with customers but still made me feel like I was most important and I appreciate that. More

by paintedscorpion
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hunter Torp
Apr 13, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear Hunter created a positive car buying experience for you! We appreciate you trusting us with your business.

April 10, 2023

Had appointment for oil change was fast and efficient. Great service every time I go there. More

by dlhinlud
Recommend Dealer
Yes
Employees Worked With
Beth Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

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