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My Auto Import Center

Muskegon, MI

4.6
4,717 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Subaru, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 East Sternberg Rd.

Muskegon, MI

49444

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Showing 4,717 reviews

May 08, 2023

Jacob was the best service advisor I have encountered. He was thorough and helpful and was happy to answer any questions. The tech who worked on my car did an excelling job as well. I will definitely retu More

by kevin.schalkofski
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jacob Idsinga, Aaron Zalewski
May 09, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review, Kevin! We're so glad to hear Jacob and Aaron took such great care of you and your Nissan! We appreciate you trusting us with your business.

May 08, 2023

I appreciated the ease of the process, review of the different options, and a friendly conversation while we sorted everything out. I feel like a bought a vehicle at a fair price that I'm excited to cal More

by jlwils1419
Recommend Dealer
Yes
Employees Worked With
Mitchell Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive car buying experience for you! We appreciate you trusting us with your business.

May 08, 2023

Taylor is amazing! She always goes above and beyond the call of duty. She communicates effectively all things related to the repair and, to top it off, she's always fri More

by wcoots
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew- VW Tech & Zack in VW service, Taylor Briggs
May 09, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our VW service team created such a great experience for you! We appreciate you trusting us with your business.

May 08, 2023

Outstanding service experience. Vehicle was repaired perfectly and service Manager was great! Would highly recommend. More

by djnorton
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jim Pruitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our service team took such great care of you and your Nissan! We appreciate you trusting us with your business.

May 07, 2023

In and out in minimum time. Friendly courteous staff. Car is ready for next trip. Will be back. More

by jgnixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ella Randall
May 08, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our Subaru service team took such great care of you and your Subaru! We appreciate you trusting us with your business.

May 06, 2023

Thomas was knowledgeable and very informative. Appreciate his time with our questions and concerns about such a major decision. More

by vruggink
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gongalski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Nelson, Thomas Balaskovitz
May 08, 2023 -

My Auto Import Center responded

Thank you for the review! We're so glad to hear Thomas and our Subaru team created such a positive new car buying experience for you! We appreciate you trusting us with your business. Enjoy your new Subaru!

May 06, 2023

The experience was great and the staff was really welcoming and very friendly. I was very w More

by GARY99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Coston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Briggs
May 08, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our Audi service team created such a positive experience for you! We appreciate you trusting us with your business.

May 06, 2023

No sticker put in my window to schedule my next oil change!! But all was good!! More

by ollie_leigh25
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Opalek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

My Auto Import Center responded

Thank you for the review! We appreciate you bringing this to our attention. We passed your feedback along to our Assistant Service Manager. Thank you for trusting us with your business!

May 05, 2023

As always the service was excellent i was kept informed of any issues that were found and asked if i wanted them taken care of while i was there. Great customer service! More

by Tundra17
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Mark Leutzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Knapp
May 05, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team created a great service experience for you! We appreciate you trusting us with your business.

May 05, 2023

The service was quick and efficient. We arrived early and they put us in the queue. The wait was pleasant and the staff gave us a review of what was checked and inspected. More

by granadalem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Kreuter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Pummill
May 08, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our Subaru Service Team created a great service experience for you! We appreciate you trusting us with your business.

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