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My Auto Import Center

Muskegon, MI

4.6
4,717 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Subaru, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 East Sternberg Rd.

Muskegon, MI

49444

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Showing 4,717 reviews

May 30, 2023

Very professional and friendly service. I traded in and purchased 2 new vehicles in less than a week! I am a return customer even though I have moved away from this location because of the More

by Eadams9972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gongalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Wiedenhoeft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Opalek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Pruitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our Audi Muskegon team has taken such great care of you! We appreciate you trusting us with your business.

May 25, 2023

Nick took great care of us, he even went back and washed the car himself!! More

by Bree
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review, Bree! We're so glad to hear Nick created a positive experience for you while purchasing your new Toyota! We appreciate you trusting us with your business.

May 24, 2023

I had an amazing experience buying a car at my auto! Olivia, Charlie and Greg were all extremely helpful in this process! Olivia is a great saleswoman and made me feel comfortable and made buying a car More

by Kaciejane088
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gregory Ireland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Knapp, Olivia Yeomans
May 25, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team created such a positive car buying experience for you! We appreciate you trusting us with your business.

May 21, 2023

Carson was very helpful, knowledgeable and good to work with. He said He would help me with any further questions concerning any problems I had with my car Which is very comforting. I will make an appointm More

by mdshns2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Gongalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Stenberg
May 22, 2023 -

My Auto Import Center responded

Thank you for the 5 star review! We're so glad to hear Carson created such a positive experience for you while purchasing your new Toyota! We appreciate you trusting us with your business. Enjoy your new Toyota!

May 16, 2023

We purchased our 2nd Subaru from My Auto Import because we had an issue with the service department and My Auto Import resolved the issue to our satisfaction. We choose dealership on the honesty and servic More

by spetoskey.dl
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
AnDre' Coffee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear AnDre' and our sales team created such a positive experience for you when purchasing your 2nd Subaru with us! We appreciate you trusting us with your business.

May 10, 2023

Went in for oil change on 5/2…. service was good but the tech out a sticker that said next service at 621,000 miles other than that it was ok More

by Fposada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
May 10, 2023 -

My Auto Import Center responded

Thank you for the review! We appreciate you bringing this to our attention, and have brought your feedback to our Assistant Service Manager's attention. Thank you for trusting us with your business!

May 10, 2023

Andrew was a complete professional and very easy to work with. He made the process quick and painless. We highly recommend Andrew and will tell our friends and family what an awesome experience we always h More

by tglover3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gongalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Belock
May 11, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear Andrew created a positive new car buying experience for you! We appreciate you trusting us with your business. Enjoy your new Subaru!

May 10, 2023

Out quick, No charge. Who would complain? The only issue was my text on vehicle was not returned, but did not impact service. More

by bramseyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Bliss
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

My Auto Import Center responded

Thank you for the review! We're so glad to hear you're enjoying our My Auto exclusive Oil Changes for Life program! We appreciate you trusting us with your business.

May 09, 2023

My experience at the dealership is always a good one. My needs are always met.I know my car is being served by experienced mechanics.Love the people who work there.And the waiting lounge very welcoming an More

by Elizabeth Moreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Opalek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oil change department
May 09, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review, Elizabeth! We're so glad to hear our service team takes such great care of you and your Toyota! We appreciate you trusting us with your business.

May 09, 2023

Amanda was incredibly helpful throughout the day-long process I had of getting a new tire. Many times during the day she kept me informed and helped me pass the time, even giving me her iPhone charger t More

by heduitman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Opalek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

My Auto Import Center responded

Thank you for the 5 star review! We're so glad to hear Amanda and our service team created such a positive service experience for you! We appreciate you trusting us with your business.

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