Mungenast St. Louis Acura
Manchester, MO
Filter Reviews by Keyword
By Type
1,014 Reviews of Mungenast St. Louis Acura
This dealership was flexible in price, provided expedient service, and did not "push" unwanted items that I was not interested in when meeting with the Finance Manager. service, and did not "push" unwanted items that I was not interested in when meeting with the Finance Manager. More
My experience with this dealer exceeded my expectations. Todd was very helpful and provided information that helped with making decisions, and I could not be happier with my purchase. Todd was very helpful and provided information that helped with making decisions, and I could not be happier with my purchase. More
Great experience with Saint Louis, have now purchased two cars from them in the last 3 years and have been very happy with their service. I would recommend them highly. cars from them in the last 3 years and have been very happy with their service. I would recommend them highly. More
I recently leased a new Acura TSX from Mungenast Acura. I had a wonderful experience and found the staff to be very helpful. The sales associate I had the privilege of working with was Ty Eaton. I though I had a wonderful experience and found the staff to be very helpful. The sales associate I had the privilege of working with was Ty Eaton. I thought he provided exceptional service and kept me updated on any new information while I was waiting to hear about my trade-in value. There was no pressure at anytime to make a decision and he provided all the details I needed to make the best possible decision. I would recommend this dealership to anyone looking to purchase a new vehicle. More
This is the second Acura I have purchased from Terry at Dave Mungenast Acura. He is very knowledgeable on all the Acura's and does an outstanding job of explaining the differences in packages. Terry is v Dave Mungenast Acura. He is very knowledgeable on all the Acura's and does an outstanding job of explaining the differences in packages. Terry is very helpful when negotiating a deal, he explained my position and the dealers position throughout the entire process. I ended up with an excellent deal again and will continue to recommend Terry and this dealership to all of my friends. I can't say enough about the entire purchase process, it was quick, easy and painless. I was taken through the entire car operation from seat memory position to radio presets. The entire staff at Dave Mungenast is outstanding! More
We have worked with the St. Louis Acura / Mungenast team now for over 10 years and have purchased our last three cars / SUV's from Karsten Becker. Karsten takes the time to understand your needs and then w now for over 10 years and have purchased our last three cars / SUV's from Karsten Becker. Karsten takes the time to understand your needs and then works with you to find the solution that meets those needs. He is a true professional in every aspect of the word and is very knowledgeable of the entire product line. He is the best new car salesperson we have worked with and will continue to work him on any future transportation needs. As to the dealership, it is the best dealership we have ever worked with and the entire team is first class all the way. Outstanding customer service to say the least! Great job - keep it up! More
Todd and the entire crew at St. Louis Acura were up-front and courteous throughout the entire purchase process. Todd even had our finance person, Ross, come out and talk with us to explain the add-ons BEFOR and courteous throughout the entire purchase process. Todd even had our finance person, Ross, come out and talk with us to explain the add-ons BEFORE we went back to the finance office and as we were still negotiating, which allowed us to get an idea of what the complete purchase price would be. Since the purchase, Todd has continued to be attentive by following up and making sure we do not have any questions. This was a great buying experience! More
From the moment we first walked into St. Louis Aura my wife and I knew this dealership had a wonderful, professional, and friendly staff. Their sales person, Ty Eaton, was very knowledgeable and very cus wife and I knew this dealership had a wonderful, professional, and friendly staff. Their sales person, Ty Eaton, was very knowledgeable and very customer oriented. He answered all our questions and went out of his way to walk us around to cars on the lot to show us options that were not on the Acura MDX that was on the showroom floor ... we were considering the Tech Advamce model with sport running boards, silver roof rack, wood grain steering wheel, and body side molding. After seeing what we needed to see, we went inside to get pricing. Their price seemed fair so we went ahead and ordered a red MDX with the Tech Advance Package, tan interior, and the dealer installed options we wanted. We had to order this car as this combination is somewhat rare. We were naturally excited about getting this vehicle, so Ty Eaton went the extra mile and called us every Wednesday with an update of its status as far as assemby date and then shipping date. Well, that date came quickly and we went to the dealer yesterday, and met with their finance manger, Josh Brett. Josh, too, was a refreshing gentleman to deal with. He went through all the paperwork in a way we could easily understand and presented some other options for us to consider like extended warranty, paint protection, and dent/ding protection. At no time was he even the slightest bit pushy, but instead presented everything so my wife and I could make an informed decision. Since we keep our cars a longer time than most, we purchased all these options and were impressed in particular by the dent/ding coverage they offered. Finally, Meredith Chaney did an absolute wonderful job of showing my wife and I all the controls and, most importantly, the technological features of this vehicle ... Meredith was obviously very techy, but she explained everything in simple language that we could understand. She made us even more excited about having choosen this vehicle and the options that we did. We absolutely love everything about our new, Acura MDX with the Tech Advance package ... and we love the dark red exterior with its tan interior. This is a great vehicle purchased from a really great dealer. George & Mary Biderman More
Fair price, excellent service. My wife insisted on a black/black MDX. They sold the one they had but found another quickly. They did not require a deposit when they traded for it and removed the extra black/black MDX. They sold the one they had but found another quickly. They did not require a deposit when they traded for it and removed the extras we didn't want. More