Mungenast St. Louis Acura
Manchester, MO
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1,014 Reviews of Mungenast St. Louis Acura
I had an outstanding experience with this dealership. They greated me promptly upon entering their showroom, answered all my questions about the Acura MDX and showed me the technology and offerings of th They greated me promptly upon entering their showroom, answered all my questions about the Acura MDX and showed me the technology and offerings of this car. Ryan was a pleasure to work with. He knew the vehicle inside and out. He spent approx 2 hours with me going over details and finding the right vehicle for me. I got a very fair offer for my car and a good deal on the sticker price. I felt I was treated with utmost respect as a woman buyer. I now believe everything I have heard about the Munganest difference. After shopping for two weeks, this dealership out performed all the others hands down. Alicia spent 30 minutes or more going over the details of the car and how to program my Iphone with the car's technology. The finance gentleman Nick was patient, complimentary and friendly. He was easy to hold a conversation with. Every person I ran into greeted me and congratulated me on my new purchase. I WILL definitely refer my friends to this dealership! More
The service department was very warm and made me feel at home. Everyone was friendly and greeted me before I got inside. I'll refer people back to Mungenast St. Louis Acura from now on. I see why they are home. Everyone was friendly and greeted me before I got inside. I'll refer people back to Mungenast St. Louis Acura from now on. I see why they are #1. This will be where I get my next car! More
This was my second purchase from Mungenast - one used and one new. Everyone at the dealership was always very welcoming and friendly. Worked with the same sales rep both times - Karsten Becker. Very knowl one new. Everyone at the dealership was always very welcoming and friendly. Worked with the same sales rep both times - Karsten Becker. Very knowledgable, patient - great follow-up, low pressure. I would recommend this dealer to anyone looking for a great used or new purchase experience. More
I would like to commend st Louis Acura for great customer service and over all experience!! I own an acura tsx and normaly get is serviced in my home town of Columbia il. After having many bad experiences I service and over all experience!! I own an acura tsx and normaly get is serviced in my home town of Columbia il. After having many bad experiences I decided to take a trip to st Louis Acura. Since I'm not from the area I wasnt exactly sure were it was. I called the dealership and spoke with a lovely young lady by the name of Hilary yowell and she gave me exact directions and even stayed on the phone with me to make sure I arrived safely! Not only did they have superior customer service they also resolved the problem that I had! st Louis Acura went the extra mile for me so from now on I will go the extra mile for them! More
I brought my TSX in for scheduled maintenance. Jonathan took the time to review what would be done as part of the scheduled maintenance. He kept me updated on status throughout the day. Rather than just took the time to review what would be done as part of the scheduled maintenance. He kept me updated on status throughout the day. Rather than just blindly completing what was indicated as part of the scheduled maintenance he looked at previous maintenance (all my maintenance is done here) and mileage history recommending only items that needed to be done now and delaying those that could wait until the next scheduled maintenance. When I picked up my car he took the time to explain what was done, conditions found as part of the general inspection and what I should expect to have done at the next maintenance interval. More
I've gone to Kevin Budde a few times for issues I've had with my car or I've needed new parts for my car. He's always been very professional and extremely helpful in getting what I need as quickly as possib with my car or I've needed new parts for my car. He's always been very professional and extremely helpful in getting what I need as quickly as possible. I've had to pop in a few times unexpectedly and every time he's still been able to help me and get me what I need. He's been the only person I've gone to about my car since I bought it 2 years ago. He will be the only one I go back to. He's friendly, knowledgeable, quick, and he's always been a huge help. :) More
I have worked in sales for years and what I will tell you is Tim Klatt was one of the smoothest sales folks I have ever come across. He seems to have a way of working in things I would need into a normal co is Tim Klatt was one of the smoothest sales folks I have ever come across. He seems to have a way of working in things I would need into a normal conversation that doesn't come across as pushy. He actually had me buy a couple of services I never really would have bought. you are lucky to have him on your staff. Overall I bought my car from this dealership and I continue to come back because of employees like Tim. Thanks and I will see you again soon....Tim made sure of that. More
Working with John Luedloff was truly a pleasure! He is very friendly and a true professional. I would certainly recommend your dealership, based on my experience with John. He went above and beyond to se very friendly and a true professional. I would certainly recommend your dealership, based on my experience with John. He went above and beyond to se that all of my issues were resolved quickly and to my satisfaction. More
Great dealership- this will be my fifth car leased thru them. They have a good sales team and their service is excellent. Karsten does a great job as a sales person. He listens well and always follows thro them. They have a good sales team and their service is excellent. Karsten does a great job as a sales person. He listens well and always follows through on what he says he will do. More
I was surprised at the level of customer service provided. I was greeted at the door, directed to who I needed to see, introduced to staff, and even offered refreshments. It made me felt as if the d provided. I was greeted at the door, directed to who I needed to see, introduced to staff, and even offered refreshments. It made me felt as if the dealership really valued my business. Joel was great with quick responses and being available to answer questions. Nick was absolutely amazing and very personable. He made sure everything went smooth. Meredith was also great with helping me understand what I'd just purchased. The staff I encountered was great and always smiling. Wonderful service and now I'm sold on Acura!! More