Mungenast St. Louis Acura
Manchester, MO
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1,017 Reviews of Mungenast St. Louis Acura
The best customer service - above and beyond! Gul Khan of St. Louis Acura is the best service adviser in the business. I highly recommend him. Gul's focus on customer service results in an overa Gul Khan of St. Louis Acura is the best service adviser in the business. I highly recommend him. Gul's focus on customer service results in an overall great experience at every visit. He does a great job of communicating what services are needed, what services can wait and "the why" behind his recommendations. I schedule service only when he is available. I take all of my vehicles to the dealership for service, not just my Acura. Ask for him when you need your vehicle serviced. You will receive outstanding customer service!! More
Outstanding personal attention Gul Khan always treats me like I'm the most important customer (like he would do with all of his customers, I'm sure). He goes out of his way to take Gul Khan always treats me like I'm the most important customer (like he would do with all of his customers, I'm sure). He goes out of his way to take care of my service needs. I highly recommend working with Gul and Mungenast Acura. More
Maintenance, Customer Service I have two Acura vehicles, and I can always count on reliable, trustworthy professional customer service from the staff at St. Louis Acura. In particu I have two Acura vehicles, and I can always count on reliable, trustworthy professional customer service from the staff at St. Louis Acura. In particular Ryan Syberg has been extremely helpful and understanding when orchestrating the necessary service on my 2009 MDX with over 100K miles on it so that I am confident my vehicle is in top running order. Ryan is truly a customer service "professional" with the knowledge that you can count on, thank you. More
Great Service John Luedloff was a total professional and went way beyond my expectations of customer service. I would highly recommend Mungenast and John, they tru John Luedloff was a total professional and went way beyond my expectations of customer service. I would highly recommend Mungenast and John, they truly do make customer service their number one priority . More
Ryan Syberg "GREAT JOB" Ryan Syberg is Fabulous! I’ve had my car for over 9 years now and if it wasn’t for Ryan I probably would have traded it in. There haven’t been any ma Ryan Syberg is Fabulous! I’ve had my car for over 9 years now and if it wasn’t for Ryan I probably would have traded it in. There haven’t been any major problems with the car itself, just the regular maintenance and minor mishaps, but when I first bought my car I had other service advisors and didn’t feel the respect that Ryan provides. He’s very personable and professional at the same time. I will be looking for a new car next spring and will consider another Acura very carefully. More
Excellent Service It used to be that having a car serviced was one of the most stressful events in my life. Since I have started bringing my car to STL Acura, all of m It used to be that having a car serviced was one of the most stressful events in my life. Since I have started bringing my car to STL Acura, all of my stresses have been relieved. John Luedloff has a way of working with the customer that puts them and ease. He always makes sure that you understand exactly what needs to be done and why. He always has a smile on his face and is always a pleasure to work with. As long as John is around, I will never take my cars anywhere else. More
John Luedloff in the service department I give John Luedloff a 5 star rating. He is friendly, honest, and cares about giving me good service for my car. He goes out of his way to tell me w I give John Luedloff a 5 star rating. He is friendly, honest, and cares about giving me good service for my car. He goes out of his way to tell me what I need and what I dont need for any parts or service. If a technician says he recommends something, John will be honest and let me know if I can wait for this particular part or must I get the service now. Thanks John. More
Service I worked with John Luedloff as I was having issues with my car. He quoted me a price and time frame on how long the vehicle would need to be in the I worked with John Luedloff as I was having issues with my car. He quoted me a price and time frame on how long the vehicle would need to be in the shop in order to get fixed. He was able to fix my car for the price he quoted and even got the job done faster than he quoted. He was very professional and knowledgeable. I will definitely be back! More
Above and Beyond I cannot imagine my experience to be anywhere near as memorable without the help of John Luedloff and his experienced team of mechanics. We are a ver I cannot imagine my experience to be anywhere near as memorable without the help of John Luedloff and his experienced team of mechanics. We are a very loyal family to Dave Mungenast Acura and it is easy to say that John Luedloff has become more than just our car expert but rather has become apart of our family. He is quick to ask about how everyone in the family is doing when ever we come in for maintenance, and whenever something happens Mr. Luedloff is quick to respond with any questions or concerns we have about our vehicles. Even when we we are out of town and have car troubles we can call John and see what his suggestions would be and where we should take our vehicle to get it fixed. We have never had any issues that couldn't be resolved and I believe that John was a major factor of this. If I could give him a 6th star then I absolutely would!!! Thanks to his excellent service we have become Life Long customers to the Mungenast family name and look forward to seeing John Luedloff for all future car needs!!! More
Consistently great service! We have two Acura Mdx's and the service at Mungenast STL Acura has been consistently excellent, fair and proactive. I especially recommend John Leudlo We have two Acura Mdx's and the service at Mungenast STL Acura has been consistently excellent, fair and proactive. I especially recommend John Leudloff as a service manager/consultant. He is very trustworthy and has helped guide my service decisions over the years. Not to mention that he offers outstanding personal treatment. Thanks for prolonging the life of our cars! More





