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Mungenast St. Louis Acura

Manchester, MO

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1,014 Reviews

13720 Manchester Road

Manchester, MO

63011

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1,014 Reviews of Mungenast St. Louis Acura

December 18, 2016

Acura #2 This was the second Acura that we have purchased through Mungenast and Andy Simmons. The overall experience has been excellent. No sales pressure, ve More

by AcuraX2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Simmons
December 13, 2016

Very Respectful Establishment We have always been treated with the highest respect from this dealership in both sales and service. Our time is valued which makes dealings smooth. More

by Connie Ward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Kuelker
December 13, 2016

Excellent Sales Rep and Service Jim Griswald was an excellent sales representative for Mungenast Acura. He was a pleasure to work with and listened carefully to what we wanted. Not a More

by Mhrem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Griswald
December 10, 2016

Efficient Service Very happy with my new MDX and the sales and service team at Mungenast. Todd Billmeyer was great to work with as was Jason Sherrill. Thank you More

by Dee Dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Billmeyer, Jason Sherrill, Ryan Barker
December 10, 2016

2nd RDX and 5th car from this dealership Jacek is always very helpful and easy to talk to and never high pressure. I would recommend this dealership and asking for him. I will probably buy More

by 524300gb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacek Kedzierski
December 10, 2016

Review of sales process It was wonderful working with Andy Simmons. It was our best car buying experience by far. We were able to get a great deal and to pick up our new car More

by Masch949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Simmons
December 10, 2016

Second RDX puchased at Mungenast Acura This is the second RDX that I purchased at this dealership. Both times were very smooth and pleasant. Will likely buy another vehicle there again. More

by Blah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Griswold
December 10, 2016

Jim the salesman Worst experience at a dealership in my life. I am currently driving an old Lexus that was handed down to me through my family. I only have liability i More

by Hunter10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim
Dec 12, 2016 -

Mungenast St. Louis Acura responded

Thank you for taking the time to visit our dealership and for writing a review. We understand your frustration, however it is customary for any dealership to ask for both a valid driver’s license and proof of insurance prior to a test drive. Full coverage is required because, in the event that an accident would occur off our lot and you are found at fault, you would be left personally responsible for the cost of repairing the vehicle if you did not carry it. Dealerships do in fact carry insurance that covers their inventory, but only for damage that occurs on the lot. We cannot speak to why some dealerships take the time to ask their customers for insurance prior to a test drive while others, although few, may not – That’s their risk to take. Furthermore, we regret to hear about your experience with your salesperson. Our goal is to ensure that each of our customers leaves our dealership completely satisfied, and we apologize your visit left you dissatisfied. Your feedback is valuable, and if we can provide any additional assistance, do not hesitate to contact Mungenast Customer Relations at (314) 714-4567.

December 06, 2016

Great, friendly service! Todd Billmeyer was a wonderful sales person. He was very knowledgeable and made my experience at Acura a great one. We are so happy with our new car a More

by wick2007
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Billmeyer
December 06, 2016

Great Expereince Andy was very kind, friendly and professional. There were no hassles and at no time did I feel uncomfortable or pressured. Andy answered all my quest More

by Ms. Young
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Simmons
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