Mungenast St. Louis Acura
Manchester, MO
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1,014 Reviews of Mungenast St. Louis Acura
Service review The service area is very professional and usually goes the extra mile to ensure we are satisfied. A routine oil change turned into a little more time The service area is very professional and usually goes the extra mile to ensure we are satisfied. A routine oil change turned into a little more time consuming service and the rep immediately offered up a loaner so we could make our other commitments. I've heard others complain about feeling rushed - I've never felt that and i appreciate that they are focused and working quickly. The customer lounge is nice but NOT where I want to spend my time. The rep was clear in explaining their diagnostics and wasn't pushy. More
Best experience ever! St. Louis Acura Rocks! I wanted to express how great my buying experience was at St. Louis Acura. This is my second Acura from them and the process was even better than my f I wanted to express how great my buying experience was at St. Louis Acura. This is my second Acura from them and the process was even better than my first more than a decade ago. I've been an Acura/Honda fan for almost 20 years. The reliability and premium feel is rock solid and this dealership end of the experience completely matched expectations. They were great to work with on my trade (specifically compared to Audi Creve Coeur which basically tried to steal my car), and sales manager David Michiaels was both sensitive and knowledgeable about my particular credit variables. The whole process so much less painful than it's ever been. I wanted also to personally shout out Jesse Griffin, my salesperson. Quite honestly, if not for him I wouldn't be in this car (2018 TLX A-Spec SH-AWD). My plan was to continue driving more vehicles. I was at a point where I had even kinda lost my yearn for the Acura side of the brand; Jesse helped me find that again. He was also great at speaking to me much more like a friend than a salesperson. I hate to be sold -- hate it! And I've always despised the whole car-buying process because it feels like you're doing combat. It wasn't like that at all. Jesse was very knowledgeable about the cars, the dealership, the competition, and even other brands -- quite honestly something that salespeople who have been around for 20+ years have kinda given up on. And best was when he didn't know (rare) he would learn rather than just spitting back an answer. I've had other salespeople blatantly lie because they didn't want to appear like they didn't know. Jesse didn't sell me anything; he and I talked while I worked through the process for myself; he was there to help. For me, that's what all salespeople should aspire to. I wouldn't rate the rest of the dealership experience quite as high, but it was still up there. I've never purchased a vehicle from Leta, but I've tried to look there and I can tell you it's a night and day difference. I have purchased from Plaza and St. Louis Acura has them beat by a mile. Post-sales service also means a lot to me. I had to return for a few things agreed upon during the sale and the Service department experience just continued the pleasantness of this process. In all, I am loving this dealership and give it the highest marks. If you’re considering an Acura, I don’t think there’s a better place to go. More
Terrific buying experience! Auto purchasing made easy and enjoyable. No pressure, help and patience in finalizing decisions, fair price, and very helpful support in taking deliv Auto purchasing made easy and enjoyable. No pressure, help and patience in finalizing decisions, fair price, and very helpful support in taking delivery with so many new electronics. Was a walk in without any prior contact, and was treated like a valued customer from the beginning! More
Excellent service was provided for my 2016 MDX. I've been using the service department for a long time, over 20 years, and I've never been disappointed. was provided for my 2016 MDX. I've been using the service department for a long time, over 20 years, and I've never been disappointed. More
Best buying experience of my life, & I have purchased MANY! Needed a safe and reliable auto for my daughter's college travel. Decided on a used Acura TL. After looking at several 2005-2007 TL's with differing i Needed a safe and reliable auto for my daughter's college travel. Decided on a used Acura TL. After looking at several 2005-2007 TL's with differing issues, I stopped by Mungenast. and found a gem. A 2007 with almost perfect interior, no dents, flawless paint, new tires, waterpump and timing belt, serviced, inspected, emissions, and a warranty! I told Greg what I was willing to pay for it, and believe me, I am shrewd with my bucks, and he got it so close that I had to pull the trigger. Greg and everyone I interacted with at this dealership were courteous, professional, and helpful. I have purchased over 20 new and used vehicles during my lifetime, and this best and most effortless one of all. I highly recommend this dealership and their employees to anyone looking for a new or used Acura! More
Greg was the best My wife and I purchased a minivan from Greg at Mungenast Acura and were totally impressed with the experience! We had been to several dealers all aro My wife and I purchased a minivan from Greg at Mungenast Acura and were totally impressed with the experience! We had been to several dealers all around St. Louis looking for something specific and Greg delivered. He even reached out in the followings days after our purchase to make sure we were satisfied. Thanks! More
Great customer service Greg Raup, our salesman, made sure we were happy with our selected MDX and showed excellent customer service to get the deal done. Thank you Greg Greg Raup, our salesman, made sure we were happy with our selected MDX and showed excellent customer service to get the deal done. Thank you Greg. More
Mark of Excellence Always have believed that you buy a car but live with the service. I have been fortunate enough to build a Service relationship with Mungenast"s Rya Always have believed that you buy a car but live with the service. I have been fortunate enough to build a Service relationship with Mungenast"s Ryan Syberg who sets the benchmark for excellence in service. I believe in what he advises and trust what he recommends. I appreciate his personal service no end. More
Best car dealership. Ever. I've bought two cars from Mungenast St. Louis Acura so far. The first one I had for 15 years. I have all maintenance performed at the dealership and I've bought two cars from Mungenast St. Louis Acura so far. The first one I had for 15 years. I have all maintenance performed at the dealership and the entire experience has never been anything short of outstanding! They treated my 15-year old TL like it was a brand new NSX that I just bought yesterday. This place has truly mastered every facet of customer service and every employee treats you like family. Additionally most of the employees have been there a very long time, and that is a testament to how much the ownership values people and relationships. I'm a customer for life! More
Outstanding customer service I have been a customer of St. Louis Acura since I moved to St. Louis 21 years ago. I trust them with my car and I always get great customer service. I have been a customer of St. Louis Acura since I moved to St. Louis 21 years ago. I trust them with my car and I always get great customer service. I can't always get my car in for service at the time that is convenient for me, which is important because I live a good distance from the dealership. More