Mullinax Lincoln

Pleasant Experience! This was my first time buying a car and from the minute I got out of my car and David Ware greeted me I felt at ease. The entire staff was very welcom This was my first time buying a car and from the minute I got out of my car and David Ware greeted me I felt at ease. The entire staff was very welcoming and helpful. Never once did i feel pressured. Once I found the car I wanted, Lonnie Jones was very helpful in explaining price, payments and getting me approved. Now I am the proud new owner of a 2015 Ford Escape! Thank you to everyone at Mullinax Automotive! More

Great and smooth experience! This was by far the best car purchase experience we have ever had. We appreciate the wonderful service and will defintely be back! Thank you! This was by far the best car purchase experience we have ever had. We appreciate the wonderful service and will defintely be back! Thank you! More

Great experience! I love doing business here. All staff are great and go out of their way to help you! All individuals are friendly to do business with and I have never I love doing business here. All staff are great and go out of their way to help you! All individuals are friendly to do business with and I have never felt pushed or uncomfortable here. This is the 2nd vehicle that I have purchased here. More

Great Car Buying Experience I purchased my used car from David Ware and could not have had a better experience. I saw the van online and drove from Nashville to look at the vehic I purchased my used car from David Ware and could not have had a better experience. I saw the van online and drove from Nashville to look at the vehicle. David met me in the parking lot, helped me explore the vehicle and went on a test drive with me. I was able to drive my van home that afternoon, thanks to David, Lonnie and Jeff. Great overall experience, I would highly recommended Mullinax Lincoln, it was well worth the drive. More

Excellent Service The most recent visit to Mullinax Lincoln was for routine maintenance service on our 2015 Ford Edge. ( oil change, tire rotation, etc, etc) In less th The most recent visit to Mullinax Lincoln was for routine maintenance service on our 2015 Ford Edge. ( oil change, tire rotation, etc, etc) In less than 45 minutes I was back on the road! Cindy Castelow, owner of ML, took time out of her busy day to stop and chat for a few minutes.( I was just there for service on my car, not to buy a new one.) I dare say that doesn't happen very often at other dealerships. Thanks, Cindy! Jamie Blevins, the service department consultant, is always very courteous and helpful. He makes every effort to schedule appointments to fit my schedule. He takes time to explain the service work done to the vehicle and to answer my questions. Chris Johnson is always kind and helpful and very courteous when taking my calls....and my payment. My family and I have been customers of ML for several years. Whether we are shopping for an automobile or just there for routine service, we are always made to fell welcome and appreciated for bringing our business to Mullinax Lincoln. David Ware is the best car sales rep I have ever dealt with. No high pressure from David. He is always knowledgeable, kind, and helpful. Every ML member we have ever dealt with has been very knowledgeable, courteous, and helpful. We also like the fact that Mullinax Lincoln has been locally owned and operated in Cleveland for many years. Mullinax Lincoln is a first rate company, and an asset to Cleveland. Janet Walls More

Found the mystery noise I bought my wife a 2016 Ford Edge. We love the car, but from day one it made a loud wind noise. We took the car back to the local Ford dealer where p I bought my wife a 2016 Ford Edge. We love the car, but from day one it made a loud wind noise. We took the car back to the local Ford dealer where purchased and they told us that all of these models made that noise and there was nothing they could do about it. Even kept it for a whole day, acknowledged there was an issue and couldn't figure out what it was. Someone suggested that since it was a Ford, to take it to the local Lincoln Mercury dealer in town as they worked on Fords and could do the warranty work if necessary. We made an appointment with Mullinax, which is right across the street from my office. They not only diagnosed the problem in an hour, but called me to test ride in it to confirm they had fixed it. They ordered a part on recall from Ford and told me they would keep the work ticket open for when it came in. They were not only extremely courteous and friendly, but the techs are knowledgeable and they didn't even charge me for a minor repair - removing a fiberboard shield that was making the noise and covered the transmission pan. Will definitely be bringing this vehicle to them for service for the balance of its life with us!! More

Great no pressure experience We had a great experience at Mullinax Lincoln. We appreciated the no pressure approach, but found David Ware, our sales person, to be very knowledgeab We had a great experience at Mullinax Lincoln. We appreciated the no pressure approach, but found David Ware, our sales person, to be very knowledgeable, responsive, and a pleasure to work with. Our experience with Jeff and Lonnie was also top notch. We also appreciated Cindy taking the time out of her busy day to speak to us each time we were in the dealership. We would highly recommend this dealership. More

Selecting and buying process We were searching for the best vehicle, price and most of all safety features on a medium sized SUV. We found the perfect car here with a lot of help We were searching for the best vehicle, price and most of all safety features on a medium sized SUV. We found the perfect car here with a lot of help from Mr. Ware. It was an all around great process and we appreciated his direction and expertise. More

Oil Change Always a pleasant experience at Mullinax Lincoln. The service is top notch and I am always greeted with a smiling face. All aspects of my service ex Always a pleasant experience at Mullinax Lincoln. The service is top notch and I am always greeted with a smiling face. All aspects of my service experience were very professional and pleasant. Mullinax goes out of their way to make it as easy as possible. Jamie Blevins is always wonderful to work with, he takes great care of me. Thanks! More

Excellent service all around, Mullinax is A+++ David is an excellent salesman, answered all our questions and no pressure to buy and quite knowledgeable about the Navigator. The dealership also bro David is an excellent salesman, answered all our questions and no pressure to buy and quite knowledgeable about the Navigator. The dealership also brought our new Navigator to my house because I had a rental car and my wife was not able to drive because of an injury. I recommend Mullinax with the upmost praise. If you are looking to buy you won't go wrong with This Dealership. Thank you all involved with my purchase again. You have earned a new lifetime customer. More