Muller's Woodfield Acura
Hoffman Estates, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Lance made our car shopping experience super easy. He is professional and knowledgeable about the Acura products. His love and passion for Acura comes over with every test drive! We love our MDX and plan o professional and knowledgeable about the Acura products. His love and passion for Acura comes over with every test drive! We love our MDX and plan on coming back for future purchase. Thank you Lance for your personalized attention and guidance. Margaret and Joe M. More
Lance made the whole process very easy. I was in and out within no time. within no time. More
John and Molly made my car buying quick and painless! I went in dreading having to go through the back and forth negotiating to get the loan I want, but they gave the absolute best quote they can get and n went in dreading having to go through the back and forth negotiating to get the loan I want, but they gave the absolute best quote they can get and now am a proud owner of a new Acura. Their level of professionalism and service is the best in the business out of any dealer in Illinois. I highly recommend meeting with John, he will get you the car of your dreams with the best possible payment! Will be recommending to everyone! More
After searching for weeks, and dealing with dealership after dealership that wanted to play games and tack on extra hidden fees to the price of their used cars, I happened upon Muller's Woodfield Acura. I after dealership that wanted to play games and tack on extra hidden fees to the price of their used cars, I happened upon Muller's Woodfield Acura. I emailed in a request to get the out the door price for their vehicle with a breakdown of fees. A short time later I received a response from John asking for my zip code (for taxes), whether we were transferring plates, and if we were doing any financing. A few minutes after I responded I received the ACTUAL bill of sale from the sales manager Brian. Wow! Not one hidden fee - just tax, title, license, and dealer doc fee. All standard in this business. I contacted John and told him I would be coming in a couple hours to take a look at the car. He informed me the car had been detailed but it had not gone through their inspection process yet. I was more than welcome to come test drive the car and purchase it but I would not be able to take it home until it passed inspection. He assured me that if there were any issues that came up in inspection they would fix them at no cost to me. If there was anything major, they would refund the sale. Good enough for me. We arrived at the dealership and the car was pulled in out of the cold in the service garage for us to inspect it not only while staying warm but also under the lights. After a test drive we decided to go ahead and purchase the car. No surprises - we paid what we had been quoted via email. No high pressure sales here - their word and their service are enough to close the deal. The next day John called me (on his day off) to inform me that it was done with inspection and it had a hairline crack in a minor part. The service department ordered the part and he would let me know when the car was ready for delivery. Again I received a call from John letting me know the part was installed and we were ready to go. Every step of the way I have been extremely impressed with the service from John and from Mueller. I highly recommend both the dealership and John Mavraganis. A+! More
Happy Holidays from the Harris family.My wife and I was Happy Holidays from the Harris family. My wife and I was reading reviews on ACURA models RDX and MDX. So we decided to check out Muller's Acura. W Happy Holidays from the Harris family. My wife and I was reading reviews on ACURA models RDX and MDX. So we decided to check out Muller's Acura. We actually was surprise with the no haggle approach, upfront decision making, transparency and the exemplary service provided by our salesperson John Mavraganis. Thanks John for showing patience, understanding and catering to our requests and needs. Thank You John on providing a hands on with the features and setup of the vehicle. Honorable Mention Jeff in finance. Thank you Jeff for breaking the ice on finance and doing your due diligence on securing a loan. Appreciate you all and have a bless Xmas and a Safe New Year. Sincerely, Mr & Mrs Thomas Harris More
Lance and the entire team at Muller Acura were amazing to work with! My husband absolutely loves his new RDX! work with! My husband absolutely loves his new RDX! More
Had a very good experience dealing with John Mavraganis i had my car of choice and ask for it with any more questions he got the keys and handed them for a test drive,thanks. had my car of choice and ask for it with any more questions he got the keys and handed them for a test drive,thanks. More
Excellent customer service! Lance was very accommodating, he thoroughly explained everything and very professional! He is the best in what he does! We are completely satisfied with his service! he thoroughly explained everything and very professional! He is the best in what he does! We are completely satisfied with his service! More
Lance was a fantastic sales leader throughout our buying process. We went to him during the summer looking for an MDX after four terrible experiences with four different Hyundai dealers, originally searchi process. We went to him during the summer looking for an MDX after four terrible experiences with four different Hyundai dealers, originally searching for a GV80. Enter Lance, who was a consummate professional, never pushed the sale, answered all our questions, and was genuine in his interest in Acura cars, and the history of the brand (way to go Muller for the model Integra by the waiting room). Having had a 2015 TLX most recently, Our experience with Lance reminded us of the reasons we went with an Acura to begin with. While it took many months to secure the exact trim and color combo of an MDX we wanted due to the pandemic-driven supply chain issues, Lance was always transparent upfront with what he could do, and exactly what we should expect, which is all we ever wanted when looking for a new car. He also helped us get a good price for our TLX as a trade in, and made it a quick and obvious decision to figure out if we were going to keep the car or trade in. All around, we highly recommend working with Lance, and hope to do so again in the future when looking for another car. He sets a high bar for a sales leader during a time when dealers have every incentive to treat customers like another number - it’s clear he takes pride in his profession and it certainly made THE difference for us. More
We have leased 4 vehicles from Muller’s Acura and have always been very happy with the service we’ve received. Lance is the most personable and knowledgeable salesperson I have ever worked with. He has go always been very happy with the service we’ve received. Lance is the most personable and knowledgeable salesperson I have ever worked with. He has gone above and beyond every step of the way. I’m sure we’ll be back again. More