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Muller's Woodfield Acura
Hoffman Estates, IL
1,917 Reviews
Muller's Woodfield Acura has been serving the Chicagoland area since 1986. Based in Hoffman Estates, IL through two locations (at 1149 W. Golf Rd for New Acura Sales, Service, and Parts, and at 1099 W. Higgins Rd for Certified Pre-Owned Acura Sales and Used Car Sales), Muller's Woodfield Acura is your premier retailer and service center for both new and Certified Pre-Owned Acura vehicles. Our experienced and dedicated sales experts, along with our outstanding certified service technicians, are all here to make your vehicle selection and service experience easy, economical, and enjoyable. Please utilize our various online resources while allowing our excellent network of personnel to assist you in selecting your ideal car, truck or SUV today. We look forward to the privilege of earning your business for years to come!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,918 reviews
December 07, 2022
Nice & knowledgable staff! I know nothing about cars so purchasing a new one is intimidating. George was very helpful and explained things to me in clear detail while accompany I know nothing about cars so purchasing a new one is intimidating. George was very helpful and explained things to me in clear detail while accompanying me on a test drive. I feel much more confident and plan to return soon to complete the purchase. More
by Linz12288
Employees Worked With
December 07, 2022
George was very knowledgeable and answered every question I had with ease. I was very nervous to buy a new car again for the first time in 10 years and he went above and beyond in making me feel confident ab I had with ease. I was very nervous to buy a new car again for the first time in 10 years and he went above and beyond in making me feel confident about my purchase. More
by Kellynn516
Employees Worked With
December 07, 2022
Just purchased a vehicle from here today! Customer service was A++++! My sales associate John Mavraganis was excellent! He addressed all of my concerns and got the deal done! Kevin Kane the M Customer service was A++++! My sales associate John Mavraganis was excellent! He addressed all of my concerns and got the deal done! Kevin Kane the Manager was also great to work with! They made the deal happen! My wife and I would definitely buy another car from Muller's Woodfield Acura. Great people to work with. Katie and Danielle also reached out to me when I inquired about the vehicle. They were very helpful and addressed any questions I had prior to arriving at the dealership. More
by NM
December 06, 2022
Just want to thank everyone at Muller Acura. I came in just to browse for a vehicle and everyone was so helpful and nice that I ended up leaving with a new Integra. Thank you Sue for getting I came in just to browse for a vehicle and everyone was so helpful and nice that I ended up leaving with a new Integra. Thank you Sue for getting back with me from my internet inquiry. Thank you Justin for the test drive and showing me all the features. Thank you Chris and Lance for helping me with all the paperwork and explaining everything well. Thank you Miles for helping me with the financing. More
by Kfrancia31
Employees Worked With
Other Employees :
Justin
December 06, 2022
I had such a great experience buying my car at this dealer and my salesman made me feel so at ease. I highly recommend working with George for your next car purchase. dealer and my salesman made me feel so at ease. I highly recommend working with George for your next car purchase. More
by DODIEANN28
Employees Worked With
December 06, 2022
George made this process so easy and I left with a good feeling about my purchase! feeling about my purchase! More
by ErinHoran
Employees Worked With
December 04, 2022
John was easy to deal with, no pressure, and was honest about the process. He made it a positive experience, which I appreciated! about the process. He made it a positive experience, which I appreciated! More
by Dave_mccann
December 03, 2022
Very positive experience! Took time to answer our questions and let us look at the car. Staff stayed much later than their scheduled closing time to ensure a great buying proc Took time to answer our questions and let us look at the car. Staff stayed much later than their scheduled closing time to ensure a great buying process. More
by Madeline
Employees Worked With
November 27, 2022
Great customer service. Lance is an awesome salesman, very efficient. Overall experience was top notch. Will recommend to anyone. Lance is an awesome salesman, very efficient. Overall experience was top notch. Will recommend to anyone. More
by Oldzuch
November 26, 2022
I was close to a deal on a used MDX with Kevin. I am from out of state and questioned a charge for licensing in IL as I could transfer my WI plates. I then asked about seeing the title on the car I am from out of state and questioned a charge for licensing in IL as I could transfer my WI plates. I then asked about seeing the title on the car I was purchasing I wanted to review. That's when the trouble started Kevin seemed hesitant on that topic when I called by phone. He was suppose to contact me but didn't so I emailed, still didn't hear anything. Then a gal from their follow-up dept was kind enough to contact me and then finally a call from Kevin who didn't mention the title issue but told me the numbers weren't right when a week earlier we were with approximately $350.00 of a sale. Everything I know and have had experience with tells me I should be able to see the title on a car before trading to make sure it is accurate and the dealer owns that car yet Kevin called the deal off and said it was money. I suspect the dealership did not have the MDX titled in their name. All too illusive for me especially when trading from out of state. More
by jones.debarahk
