Muller's Woodfield Acura

Excellent Shopping & Buying Experience with Sebastian Wrobel This is the second Acura vehicle we've purchased at Muller's Acura. Sebastian is one of the best if not one of a kind. He pays attention to detail and This is the second Acura vehicle we've purchased at Muller's Acura. Sebastian is one of the best if not one of a kind. He pays attention to detail and makes sure the customer is satisfied. He had a new MDX for us to take a drive in it when we got to the dealership. We loved it and sat down to make a deal. It didn't take long to go through the process and get the paper work done. We liked the personal attention Sebastian gave us and the atmosphere of the dealership. Everyone was friendly and interested in our needs. We appreciated the picture of us and our new car. Got lots of complements on the Black rims on our White MDX SH-AWD, Brotha! Thank you and I'll see you again when we are in the market for another Acura. More

Courteous excellent customer service Stopped in late on a Thursday night to look at a car I saw advertised on a website. From start to finish it was excellent customer service. Started wi Stopped in late on a Thursday night to look at a car I saw advertised on a website. From start to finish it was excellent customer service. Started with German in the new car section. Although it was a used car I was looking to buy, German was nice enough to give me some preliminary info on the car I was looking to buy and pointed in the right direction- thanks German! I met up with Kevin, the sales manager, and his associate, Pat, in the used car facility. I was greeted quickly and Kevin was able to print out the Carfax report for me. No pressure whatsoever on his part and he got the car brought up for an inspection and a test drive. Perfect car for what i was looking for. No haggling on price, no unforseen "surprise" fees or costs, no pressure to sign for extended warranties. Pat did a fantastic job getting all of the paperwork together in a timely fashion-and all of this was being done as the shop was ready to close for the evening. Kevin and Pat did a great job answering all of my questions and addressing any concerns I had. After we came to agreement on price they introduced to Myles, the Finance manager. Again, nothing but professionalism and great customer service. From start to finish and top to bottom , courteous, professional , understanding and customer oriented service throughout my entire time there. I would definitely do business with them again and would gladly refer friends and family to them!! More

Great Experience Couldn't have asked for a better car buying experience! Josh was an outstanding salesman and made the whole process very easy! The whole team there is Couldn't have asked for a better car buying experience! Josh was an outstanding salesman and made the whole process very easy! The whole team there is great to work with, Highly recommended!!! More

Lance is the best sale's person to go to! Lance was open armed & willing to help me find the vehicle I was looking for! Lance is cooperative with his customers, and has excellent customer serv Lance was open armed & willing to help me find the vehicle I was looking for! Lance is cooperative with his customers, and has excellent customer service. He is a very generous sales person, who is understanding of a person's needs. He only wants the best for you & what you're comfortable with. Lance is a charismatic, devoted and friendly sales person; keep up the great work! More

Well done, Lance Lance was very professional and let the car speak for itself. He was not pushy and let us make our own decision. I was offered a lower price at anot Lance was very professional and let the car speak for itself. He was not pushy and let us make our own decision. I was offered a lower price at another dealer, but I went back to Lance because of his customer service. He not only thanked me for returning, he beat the other dealers price. In addition, I brought the car in for routine service 6 months later, he remember my name and my wife's name greeting us as old friends not just a one time sale. If I buy another Acura I will definitely seek out Lance and the people of Muller's More

Seth Gibrick- Acura TLX I just want to thank Seth and his wonderful team on helping me get the car I wanted. Seth, never gave up on me and stayed positive through the whole t I just want to thank Seth and his wonderful team on helping me get the car I wanted. Seth, never gave up on me and stayed positive through the whole transaction and I felt like he was there to help me and not just sell me. I personally work in customer service myself and I wanted to let everyone know what an outstanding experience I had at Mueller Acura and what a fantastic person Seth Gibrick is. I had other offers from other dealerships, but Seth made me feel comfortable and made me proud to be part of the Mueller Acura family. If you ever need a car and don’t know where to turn, it’s simple, go see Seth Gibrick, a no pressure sales person that wants to make you happy and make sure your dream comes true. Thank you again Seth for everything you did for me, I couldn’t have done it without you! I love my new car!!!! More

Quick & efficient service! A++ Seth was accommodating & very knowledgeable. Helped us make our choice & transaction smoothly. In & out of the showroom in lil less then 3 hrs with a Seth was accommodating & very knowledgeable. Helped us make our choice & transaction smoothly. In & out of the showroom in lil less then 3 hrs with a new car. Satisfied customers! More

Greatest car buying experience Honestly had a great experience dealing with Sebastion and dealership. Honest from the beginning, great price, great experience and amazing communicat Honestly had a great experience dealing with Sebastion and dealership. Honest from the beginning, great price, great experience and amazing communication. I would definitely recommend to anyone interested in purchasing/leasing vehicle. Thumbs up 👍🏼 More

Excellent from start to finish Honest...integrity sales and service workforce. Why go anywhere else. Lance is a great man to have on the sales staff. Always had our interests in min Honest...integrity sales and service workforce. Why go anywhere else. Lance is a great man to have on the sales staff. Always had our interests in mind and made it possible for a great experience. We will buy again from Lance. Thank you all. More

Very friendly and knowledgeable staff. I had been looking at cars on/off for 3 months. I had originally gone to the old showroom, which is now the Acura used car dealership. The gentleman I had been looking at cars on/off for 3 months. I had originally gone to the old showroom, which is now the Acura used car dealership. The gentleman there was very friendly, offered his assistance with used cars and directed me to the new dealership showroom. He told me to ask for Roger. When I entered the dealership Roger introduced himself (he had been given the heads up). Roger was friendly, patient and knowledgeable. Before I left the dealership he clearly explained the car functions. At no time did I feel under pressure. Overall my experience at the dealership with Roger, Chris and Patrick was one that I would refer people to. The dealership is new, modern, clean, large service area and has a comfortable waiting area with amenities. More