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Mtn. View Ford
Chattanooga, TN
2,152 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,152 reviews
September 26, 2024
They replied to my inquiry promptly and answered all my questions. We came to look at a vehicle and they were welcoming and friendly. Justin Lugo was knowledgeable about the vehicle and was great to work questions. We came to look at a vehicle and they were welcoming and friendly. Justin Lugo was knowledgeable about the vehicle and was great to work with. More
by Margaret
September 16, 2024
Came into the Truck center for an appraisal on my vehicle as I was considering trading it in for a truck and the sales manager(Joe Centers) was a complete **** hole.. never have I seen a sales person vehicle as I was considering trading it in for a truck and the sales manager(Joe Centers) was a complete **** hole.. never have I seen a sales person let alone a manager so rude to a customer. He had his feet up on the desk watching tv the whole time in his office and he blurted out some super low ball offer without even a look at my vehicle which was a very nice Toyota SUV low mileage. Horrible customer service and just plain rude!! Buyer beware. More
by judochop167
Employees Worked With
September 15, 2024
Had another great experience at Mtn. View! Once again they had exactly the vehicle I wanted at the price I needed. Lawton did a phenomenal job and even hand delivered my vehicle to me an View! Once again they had exactly the vehicle I wanted at the price I needed. Lawton did a phenomenal job and even hand delivered my vehicle to me and walked me through all aspects of my new truck. He makes sure you have everything you need and Craig did a great job helping me through the finances. They made the process fast and easy and I appreciate it! More
by wlavols1885
September 12, 2024
I was curious about the Lincoln Navigator and my sales rep was John Deer Green. He was great to deal with. Realistic and no pressure! I will recommend him to anyone and know they are in good hands. rep was John Deer Green. He was great to deal with. Realistic and no pressure! I will recommend him to anyone and know they are in good hands. More
by Mr. Richard
Employees Worked With
September 11, 2024
Patrick Owensby has been my salesman for years now. I think we have bought 4 cars from him through the years he is amazing! I think we have bought 4 cars from him through the years he is amazing! More
by Kburgin1
September 11, 2024
Great customer service. Really enjoyed our sales rep. But they lied about the brakes. They said they were great but they are terrible. Even after I asked them about them bei Really enjoyed our sales rep. But they lied about the brakes. They said they were great but they are terrible. Even after I asked them about them being a little squeaky. I wish there was more integrity here. More
by Josh B
Employees Worked With
September 09, 2024
It is a great dealership to work with, and they go above and beyond to help you find what you’re looking for. and beyond to help you find what you’re looking for. More
by abanderton
Employees Worked With
September 06, 2024
Top notch service and a smooth, hassle free buying experience. I would absolutely recommend them, and Chris in particular. Excellent experience all around. experience. I would absolutely recommend them, and Chris in particular. Excellent experience all around. More
by wtmckenzie
September 05, 2024
Was treated more of a joke than a customer. Wouldn't recommend them. I will be informing my friends and family ,co-workers on how I was treated for sure. Wouldn't recommend them. I will be informing my friends and family ,co-workers on how I was treated for sure. More
by Duck
Employees Worked With
September 05, 2024
John was great absolutely great experience cannot recommend him or mntview ford the whole sales team worked to get us exactly what we wanted! recommend him or mntview ford the whole sales team worked to get us exactly what we wanted! More
by ck603
