Jason Thornton
Jason Thornton at Mtn. View Ford

Jason Thornton

Service Advisor

Mtn. View Ford

301 E 20th St
Chattanooga, TN 37408

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4.7
15 Reviews

Languages Spoken

English English

4.7

15 Reviews

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15 Reviews of Jason Thornton

May 18, 2026

Dealership Rating
Employee Rating

The service department is just terrible, borderline fraudulent, with abhorrent customer service. Sales teams are not much better. Incompetent, along with petulant and conceited attitudes. Watch out and More

by CNMS86
Sales Price Transparency
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Recommend Dealer
No

May 03, 2026

Dealership Rating
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Always a great experience at Mountain View Ford or any of the Mountain View View Dealerships . Will always visit them for a new or used vehicle. More

by JASONWALDEN70
Sales Price Transparency
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Recommend Dealer
Yes

November 12, 2025

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We were traveling to Florida from Harriman tn and had brake problems. We stopped by and they took us right in. They even gave us valet service to a restaurant downtown. We were in and out in no time and More

by ahuling
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

October 02, 2025

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This was the second vehicle we have bought from them. Great dealership and their service department has been excellent. More

by STEVE.RATTERMAN
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Madron, Shaun Emery

October 01, 2025

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Employee Rating

I have now purchased several trucks from them. I keep coming back, because of the excellent service at the time of purchase and through the ownership of the vehicle. More

by SEDAVEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

September 07, 2025

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Timely appointments, takes time to answer your questions well, service is attentive to my needs. More

by ANN4CBE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Yancey , Zack Roark

July 09, 2025

Dealership Rating
Employee Rating

They were very professional and had great customer service. Austin kept me informed about my car while I was there. I would highly recommend to family and friends More

by POOHBEAR2450
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Austin Hoeldt, Jose Pentzke

July 06, 2025

Dealership Rating
Employee Rating

Jason always takes care of my team. Top notch Customer service He always gets us in and out a fast as possible. Which allows my team to get back on the road. More

by WAUSTIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Pentzke

July 03, 2025

Dealership Rating
Employee Rating

My vehicle arrived with what turned out to be a somewhat complicated repair. Jason was great as was Mountain View Ford. I really appreciate the service that I received! More

by Booth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Landers

July 01, 2025

Dealership Rating
Employee Rating

The tech was very polite and professional. I was very pleased with the overall service More

by Cynthia
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Recommend Dealer
Yes
1

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