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Mtn. View Ford

Chattanooga, TN

4.8
2,146 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,146 reviews

January 02, 2024

The overall experience we had at Mtn. View Ford Lincoln was a pleasant one! Mr. McKibben was not pushy, and gave us ample time with the vehicle to decide if we wanted to go ahead with the More

by hseltzer
Recommend Dealer
Yes
Employees Worked With
Johnny McKibben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Emery
Jan 04, 2024 -

Mtn. View Ford responded

Hi Hseltzer, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

January 02, 2024

The employees of Mtn. View Ford are professional and work as a team to make the buying experience as easy as possible. More

by Ford Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tessa Coffey
Jan 04, 2024 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

December 28, 2023

My experience at Mountain View Ford with Lawton Willingham was exceptional. He is professional, enthusiastic, and knowledgeable. I love my new Escape! More

by Katiegribben.warwick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawton Willingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Mtn. View Ford responded

Hello, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

December 26, 2023

Rob was incredibly Kind, knowledgeable, efficient, patient and knew what our son needed for his first car. More

by coachjjhicks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Carrillo
Dec 27, 2023 -

Mtn. View Ford responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 26, 2023

The overall experience was very pleassant. We felt that we were treated with respect and kindness. The sales and finance team worked well together to help the process go smoothly. We are very More

by tomabiller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Cone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun
Dec 28, 2023 -

Mtn. View Ford responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

December 22, 2023

This was my 3rd purchase from Mountain View Ford. John Goodwin and the team did an amazing job working with me on the purchase of my new Mach-E. It was a great experience and I'm glad to be back with More

by BradC82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Killingsworth
Dec 24, 2023 -

Mtn. View Ford responded

Hi, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

December 21, 2023

I’ve bought from Pat before and he is very knowledgeable. and excellent to work with. More

by Amanda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Emery
Dec 23, 2023 -

Mtn. View Ford responded

Hello Amanda, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

December 21, 2023

I enjoyed my experience with Mountain View Ford. My salesman John Goodwin was very helpful and leading me the right way to order my Lincoln Aviator. It took a while, but, my aviator finally arrived More

by No job, BOB
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2023 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

December 16, 2023

Friendly, helpful and no hassle. James went above and beyond my expectations throughout the whole process. More

by chris.mealer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Pernell Stalling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Mtn. View Ford responded

Hi Chris, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 15, 2023

Johnny McKibben is a great salesman. Very friendly and keeps you up to date on the vehicle that you ordered. He always makes sure that the vehicle that you receive is in top notch condit More

by Tommy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny McKibben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2023 -

Mtn. View Ford responded

Hi Tommy, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels!

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