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Mtn. View Ford

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.8
2,153 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,153 reviews

March 20, 2024

Ryan Kountz and the team at Mountain View Ford were very impressive! I highly recommend them if you are looking for a new vehicle. More

by Taizsa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Kountz 5 Stars, Shaun Emery
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Mar 22, 2024 -

Mtn. View Ford responded

Hi, we appreciate your recommendation of our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 20, 2024

Well, the workers are top tier no doubt, the product on the other hand… highly disappointed, I haven’t even had the car a full month and it’s already throwing codes for engine failure. Now I’m financing a More

by Brianna Standridge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Mtn. View Ford responded

Hi Brianna, thank you for taking the time to leave us feedback about your experience with us. Please reach out to our Sales Manager Logan Watson, at (423) 756-1331 or at loganwatson@mvauto.com when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

March 19, 2024

I enjoyed my time at the Mountain View ford dealership. Great people. Good service. Thanks More

by Morgan.craig129
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny McKibben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

March 18, 2024

it was nice, let me tell you, this was a very good and nice experience and i got what i wanted! More

by jamison.grant4200
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stiven Saveski, Shaun Emery
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Mar 20, 2024 -

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

March 18, 2024

Everyone was always helpful and made certain that my needs were always met. They always provided me with a loaner vehicle when mine was in for warranty work. More

by rwmcallister1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Emery
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Mar 20, 2024 -

Mtn. View Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

March 16, 2024

Mountain View Ford was quick to answer any questions and swift to figure out the problem of my old Explorer. They helped me come up with a smart plan on how to move forward providing all the facts and estim More

by Blhunt389
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Cone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : If I could give Kenny Cone 10 stars I would. , Kaylie Weems
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Mar 18, 2024 -

Mtn. View Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. We hope you continue to choose Mtn. View Ford for all your vehicle needs! Take care!

March 16, 2024

Andrew Madron is amazing! He took his time explaining everything and made me feel VIP! I didn't feel rushed or anything. He's the best! More

by jlgrant79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Madron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Beckler, Kaylie Weems
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Mar 18, 2024 -

Mtn. View Ford responded

Hi, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

March 13, 2024

Very good place to shop great people good prices everyone need to shop their great More

by georgecagle2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2024 -

Mtn. View Ford responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

March 13, 2024

I was very pleased with the friendly reception and service on monday. Michael Cates was not pushy, but professional and patient and thorough. I am very satisfied with the truck! More

by Caphowe68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2024 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

March 13, 2024

Transparent pricing online let me know what I was getting into before I even came to the dealership. Mike Cates also sent me a short walk around on the vehicle. He was with another customer when I showed up More

by Will
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Akins
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Mar 16, 2024 -

Mtn. View Ford responded

Hi Will, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

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