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Mtn. View Ford

Chattanooga, TN

4.8
2,146 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,146 reviews

March 13, 2024

I was very pleased with the friendly reception and service on monday. Michael Cates was not pushy, but professional and patient and thorough. I am very satisfied with the truck! More

by Caphowe68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2024 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

March 13, 2024

Transparent pricing online let me know what I was getting into before I even came to the dealership. Mike Cates also sent me a short walk around on the vehicle. He was with another customer when I showed up More

by Will
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Akins
Mar 16, 2024 -

Mtn. View Ford responded

Hi Will, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

March 13, 2024

Very good place to shop great people good prices everyone need to shop their great More

by georgecagle2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2024 -

Mtn. View Ford responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

March 11, 2024

Lawton was very helpful. Since I live in Atlanta, he took the time to send me a video of the vehicle that I was interested in, and he was very good about following up with me More

by Shane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawton Willingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Centers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Mtn. View Ford responded

Hi Shane, your comments keep us motivated and working hard for all our guests! Safe travels!

March 09, 2024

Want thank you for the Rob for make this deal happen. He is a young man that is the future of sales at Mtn. View Ford. I have brought a truck before at Mtn. View 95 f150 and he was good as the sales perso More

by Buy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Centers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Beckler, Rob Carrillo
Mar 11, 2024 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

March 09, 2024

Did a lot over the phone, had the two cars we were interested in clean and ready to choose. Even after signing, I noticed a price issue, they fixed it and made it right More

by JR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny McKibben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Akins
Mar 13, 2024 -

Mtn. View Ford responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 09, 2024

First time buying from this dealership and our experience was great. Our salesman Patrick Owensby was amazing. He handled everything from start to finish, and best of all he didn’t pressure us at all. We wil More

by Kenknorr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We look forward to your next visit! Take care!

March 08, 2024

My purchasing experience at Mountain View Ford Lincoln in Chattanooga TN was a very positive one starting with sale Rep Austin Nolan fallow by all the other members involved in the process. I would and have More

by CleoBranco2024
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Beckler
Mar 11, 2024 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

March 08, 2024

I had a great experience with lawton very knowedgeable and easy to get in touch with. I would refer him to anyone as the finance manager More

by terrytodd000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawton Willingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

March 08, 2024

Chris was friendly, helpful and efficient. We are thrilled to have found our vehicle and the process was easy. Thank you! More

by Allison Humble
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Beckler
Mar 11, 2024 -

Mtn. View Ford responded

Hi Allison, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

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