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Mtn. View Ford

Chattanooga, TN

4.8
2,158 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,158 reviews

March 30, 2024

What was a horrible day ended on a high note. That morning my car that I had just paid off was stolen. I am medical assistant to a vascular surgeon and have to have a car. My credit is not the be More

by Mgilliam163
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Emery
Apr 01, 2024 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 28, 2024

Efficient process from negotiating the vehicle through its contract and delivery. Everything went well and I am satisfied with the service. More

by Lemarcello1785
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Mtn. View Ford responded

Hello, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

March 27, 2024

Great dealership! Wouldn't buy anywhere else. Everyone is very professional and courteous ! Great inventory to choose from! More

by Branhams123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Mtn. View Ford responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 22, 2024

Excellent experience with Chris Yancy purchasing our new Maverick Hybrid. Everyone we met was excellent to work with. More

by DEB.HICKOX
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Emery
Mar 24, 2024 -

Mtn. View Ford responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 22, 2024

Very nice and friendly people the sales person is amazaing and help us fine the right car thanks More

by jannieman67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Emery
Mar 22, 2024 -

Mtn. View Ford responded

Hi Jannie, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

March 20, 2024

Ryan Kountz and the team at Mountain View Ford were very impressive! I highly recommend them if you are looking for a new vehicle. More

by Taizsa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Kountz 5 Stars, Shaun Emery
Mar 22, 2024 -

Mtn. View Ford responded

Hi, we appreciate your recommendation of our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 20, 2024

Well, the workers are top tier no doubt, the product on the other hand… highly disappointed, I haven’t even had the car a full month and it’s already throwing codes for engine failure. Now I’m financing a More

by Brianna Standridge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Mtn. View Ford responded

Hi Brianna, thank you for taking the time to leave us feedback about your experience with us. Please reach out to our Sales Manager Logan Watson, at (423) 756-1331 or at loganwatson@mvauto.com when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

March 19, 2024

I enjoyed my time at the Mountain View ford dealership. Great people. Good service. Thanks More

by Morgan.craig129
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny McKibben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

March 18, 2024

Everyone was always helpful and made certain that my needs were always met. They always provided me with a loaner vehicle when mine was in for warranty work. More

by rwmcallister1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Emery
Mar 20, 2024 -

Mtn. View Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

March 18, 2024

it was nice, let me tell you, this was a very good and nice experience and i got what i wanted! More

by jamison.grant4200
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stiven Saveski, Shaun Emery
Mar 20, 2024 -

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

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