Mountaineer Honda

First Honda Purchase My wife and I purchased our first Honda today...a 2015 Honda CRV Touring. Rebecca Richards was excellent to work with...one of the best sales persons My wife and I purchased our first Honda today...a 2015 Honda CRV Touring. Rebecca Richards was excellent to work with...one of the best sales persons I have met. She listened to what I wanted and what my budget was without steering me to one particular model. She was very knowledgeable on all the models we looked at and provided an honest opinion to every question I asked. Once I picked out the one I wanted, Rebecca and Pat made the deal I wanted and even more impressive the deal my wife wanted. Overall, it was a great buying experience and I would highly recommend this dealership to anyone looking to purchase a Honda. And no disrespect to any of the other sales personnel, but I would highly recommend Rebecca Richards for a pleasant and no pressure buying experience. More

New CR-V Touring This was the first time I've been able to make a deal with this dealership, maybe a change in personnel or philosophy made the difference. Regardless, This was the first time I've been able to make a deal with this dealership, maybe a change in personnel or philosophy made the difference. Regardless, this was a fair and smooth buying experience. Rebecca, Pat, and Seth were great! More

Sherry Worth is worth the trip to Urse Honda I brought my 2013 Acura ILX into Urse Honda to have the tire pressure light checked. I didn't even buy my car from Urse. I didn't know if Urse would I brought my 2013 Acura ILX into Urse Honda to have the tire pressure light checked. I didn't even buy my car from Urse. I didn't know if Urse would help me but as soon as I pulled into the service lane, Sherry Worth approached me and I told her about the tire pressure light. No questions asked, Sherry had my car taken into the service area where they fixed the problem in record time. No hassles, no waiting and NO CHARGE. Wow. Now I know the difference between good and great and that difference is Sherry Worth. More

Awesome Attentive,efficient,humble,friendly,professional, Curtis had car warming up when we arrived,was able to test drive quickly' , was able to negotiate qu Attentive,efficient,humble,friendly,professional, Curtis had car warming up when we arrived,was able to test drive quickly' , was able to negotiate quickly' , detailing guys friendly, love the car. More

First time Honda owner After being a Jeep owner for many years, it was time for a change. After thorough internet review of comparable vehicles, it was decided the CRV was After being a Jeep owner for many years, it was time for a change. After thorough internet review of comparable vehicles, it was decided the CRV was the one for me. In addition to Honda and Urse Auto's favorable reputation, Justin Urse, my sales representative, was top notch. His knowledge of the vehicle was impressive, as was his professionalism. At no time did I feel pressured in any way. Justin made me feel like I had known him for years and expressed sincere interest when I expressed my new vehicle needed to accommodate three car seats in the second row for my young grandsons. He also gave me a tour of their facilities, with highlights on each. Urse Auto is a clean, family friendly dealership. I highly recommend justin Urse and Urse Auto to anyone looking for a competive price and comparable size quality vehicle. Shelley Downey More

Never buy from them! I purchased a used car from them in May 2015. The day I brought it home there was a loud clunk from underneath. Immediately took it in and was told it I purchased a used car from them in May 2015. The day I brought it home there was a loud clunk from underneath. Immediately took it in and was told it was nothing. Took it back two more times for same thing while under warranty and still told it was nothing. Each time I was handed a blank service paper. In June 2015, the muffler was rusted off and they welded it back and got upset when I demanded a new one. The clunk continued until late November when the car became undriveable. Took it back to service where low and behold it was bad ball joints. They supposedly replaced both. Clunk continued. I took it to another garage and found that both ball joints were NOT replaced and also struts and sway bar needed replaced. One strut is terribly cracked. Cost for repair on a vehicle I've had 6 months was over $1200. Every time I call to get some help with at least paying for parts, the managers pass the buck and talk down to me. Never buy a used car from them. More

great expirence All of the staff was very nice and not pushy at all. It was great car buying experience, and I would recommend them to anyone looking for a new vehi All of the staff was very nice and not pushy at all. It was great car buying experience, and I would recommend them to anyone looking for a new vehicle. More

Excelle Customer Service by Sales Consultant and Finance Rebecca the sales consultant did a tremendous job. I only tolerate no pressure sales and that's what I received. Well done! Seth in Finance was wel Rebecca the sales consultant did a tremendous job. I only tolerate no pressure sales and that's what I received. Well done! Seth in Finance was well prepared and took us through the process with complete understanding and efficiency. More

Exceptional service at customer's convenience. Chloe, in the service department, scheduled my appointment on the day and time as requested via email, my preferred method of contact. And greeted me Chloe, in the service department, scheduled my appointment on the day and time as requested via email, my preferred method of contact. And greeted me at the Service Department on the day of service. She is quite cordial and professional. Certainly an asset to your dealership. Thank you. More