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Mountaineer Automotive

Beckley, WV

4.5
89 Reviews

615 North Eisenhower Drive

Beckley, WV

25801

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89 Reviews of Mountaineer Automotive

December 26, 2021

People are courteous and appear to check out vehicle. I didn't like the price increase on oil change but I do know oil is high More

by annetteted
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
December 11, 2021

I always trust Mountaineer when it comes to my service needs! And you should as well! More

by William
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim and Brandon
October 16, 2021

Responsive and knowledgeable. Very helpful Ann knowledgeable thru ordering and purchase process. Fair in pricing More

by alcipo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
October 13, 2021

Service tech drained all the oil onto my skid plates taking a short cut, it got all over my driveway and I couldnt drive the truck all weekend for fear it would hurt the engine. Also he filled it a qua More

by Not Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dont know
September 28, 2021

Alex was so polite and very helpful told him what I wanted and he got me in the car and price I wanted. I just want to thank Alex and the mountaineer team for my eclipse cross I love it. More

by deanaheaton2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ashley
Sep 28, 2021 -

deanaheaton2001 responded

Alex Ashley was the sweetest most politest young man. I told him what i wanted and how much i wanted to pay and he got it for me. Thank you .

August 18, 2021

Brandon the service advisor was professional an d efficient Thanks More

by johnneel192
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
July 23, 2021

The service department went out of their way to make sure I was satisfied. This is our 4th vehicle from Mountaineer Ford. We’ve never been disappointed. More

by Peggywv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
July 20, 2021

I have owned many Lincoln’s. This is the worst service that I have ever experienced. Their management is lacking customer satisfaction. I will never, ever, go there again. More

by godbeefuzz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None
Jul 20, 2021 -

godbeefuzz responded

I have owned many Lincoln’s. This is the worst service that I have ever experienced. Their management is lacking customer satisfaction. I will never ever go there again.

July 15, 2021

I have not had any issues during my many visits to Mountaineer Ford Service Department. They have been very accommodating and we’re able to fit me in when I didn’t have an appointment. Excellent servi More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruth
July 09, 2021

No professional at all talked to me like he was better than and laughed. They wont be anymore ford bought from me they are discussing. More

by smithchristie58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
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