Mountaineer Automotive
Beckley, WV
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87 Reviews of Mountaineer Automotive
I bought my first truck from Mountaineer Ford in 2018 and they've been servicing my vehicles for 5 years now. I luv them. Great people up front and out back. I'm always happy when I leave. they've been servicing my vehicles for 5 years now. I luv them. Great people up front and out back. I'm always happy when I leave. More
I worked with Andrew the salesman. The buying process was very easy. They also go a cheaper interest rate than our credit union. The only thing I did not like is you do not have an opt The buying process was very easy. They also go a cheaper interest rate than our credit union. The only thing I did not like is you do not have an option for the DOT Trak it is install on every vehicle they have for sale and you are required to pay $499.00 for it. The dealership should give you an option if you want this extra security feature which to me is a big waste of money. More
The service work was done in a timely matter. Personal were friendly and helpful. Planning to return for my next service on my Ford Ranger. Personal were friendly and helpful. Planning to return for my next service on my Ford Ranger. More
Have had the vechicle in the shop for the same thing 4 times. They have put 4 different oil pans on it and it has still leaked everytime. They make an appointment for you to have the vehicle there on a times. They have put 4 different oil pans on it and it has still leaked everytime. They make an appointment for you to have the vehicle there on a certain day & time and they let it sit in the parking lot and don't even touch it for days. They then claim they don't have the parts in to fix it. So why make an appointment & tell you to bring your vehicle in when they have no intentions of working on it. They claim they don't have a loaner available so you are without a car for days or weeks. I would not recommend this dealership to anyone. More
Nice and very polite. Let you know what was going on with your vehicle say back to do anything for you keep you up-to-date on all things Let you know what was going on with your vehicle say back to do anything for you keep you up-to-date on all things More
Bought my Mustang GT from Mountaineer Ford. The people made the buying experience very nice. My automobile buying experiences have been in the Deep South for the last few years, where the custo The people made the buying experience very nice. My automobile buying experiences have been in the Deep South for the last few years, where the customer is just a sales sheet statistic and is forgotten about just about the time the paperwork is done. I was treated like Ford family at Mountaineer Ford. I would recommend them to everyone. More
Bought the car it was out of alignment and they wouldn’t even give me a alignment told me I would have to pay for it out of my pocket when they have a shop that it wouldn’t cost them anything to do it sales even give me a alignment told me I would have to pay for it out of my pocket when they have a shop that it wouldn’t cost them anything to do it salesman was great mgt is awful More
Salesman told me he would call me for test drive after Jeep was serviced. Never heard from him, then contacted dealer no response. Will tell everyone poor service. Jeep was serviced. Never heard from him, then contacted dealer no response. Will tell everyone poor service. More