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Mtn View Chevrolet - Service Center

Chattanooga, TN

4.3
264 Reviews

264 Reviews of Mtn View Chevrolet - Service Center

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August 05, 2025

Felicia was the kindest and nicest person I have ever dealt with at a dealership! She was on top of things and helpful in all aspects! More

by MADISONHARVEY7723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Falicha Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

Asta ahorita es una buena agencia el servicio muy bien y lo bueno que te yaman para decir lo que tiene el carro More

by LANDMENDEZ32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yammonika Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

Fast and efficient! Came in with an issue and was quoted an estimated day of completion of Friday and it was completed a day early More

by LATONIAGABE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yammonika Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

Nice people. Good discount. I am very glad that the dealership is located close to my house. More

by molly.seay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

The dealership had my truck for three weeks and never put me in a rental car. Because I was not in a rental car. I missed so much work that I could not even pay my bills for that month. They let my truck sit More

by Panda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Falicha Newton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Mtn View Chevrolet responded

Hi Panda, We’re truly sorry to hear about your experience and the impact it had on you personally. We understand how frustrating it can be to be without a vehicle, especially when it affects your ability to work. Did the idea of an Uber, or Lyft, or maybe asking a work colleague for a ride slip your mind? While warranty rental coverage is determined by the manufacturer and based on the approved repair, we recognize the inconvenience you described and regret that your expectations weren’t met during your visit. If you’re open to it, we’d welcome the chance to speak with you directly and see if there’s anything further we can do. Please feel free to contact us at your convenience.

July 30, 2025

Bad experience coming to that dealership for service had my car two months and leot giving me the run around More

by Desmond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lou Estevez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Falicha Newton
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2025

Always friendly quality work on time. Reasonably priced always try to make you comfortable if you are waiting More

by APAGNANI65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2025

On time as promised, great customer service representative. Mr Giuliani was great help while checking out and receiving the vehicle. More

by LESMUNIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Giuliani
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2025

Everything on the customer service side great. Staff was very kind and helpful. Sales rep gave me a lift to work. The fell short on the car maintenance side. The mechanics left greasy/oily han More

by Mknowles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Estevez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yammonika Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2025

Everything is better the second time around. We aii make mistakes and Ms Newton saved the dayy. More

by BIGBLUEMUSIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yammonika Patterson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Falicha Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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