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Motorworld Honda - Service Center

Wilkes-Barre, PA

3.8
119 Reviews

119 Reviews of Motorworld Honda - Service Center

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April 11, 2018

Great Service Honda service employees have always been very gracious, accommodating and helpful anytime I brought my car in for service. I enjoy working with BJ bec More

by Lovemyhrv
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B.J. Falkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2018 -

Motorworld Honda responded

Thank you so much for your positive comments about MotorWorld Honda! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

April 11, 2018

Inspection - Oil change I arrived and was taken care of immediately. I came in for an inspection and oil change. The service assistant was very courteous and professional. Sh More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Martin
Apr 13, 2018 -

Motorworld Honda responded

Ron, reviews like this give us motivation and help us ensure we provide high-quality care. It's great to see that everything was completed in a timely manner, and to your satisfaction! Thank you, and have a fantastic day!

April 11, 2018

I had a great experience. Very nice and friendly They were very nice friendly and very professional. I would recommend them to any other people. Love the service. Would come back any time soon. Baby More

by Cmocion23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Mychayliw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2018 -

Motorworld Honda responded

Thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 10, 2018

Very easy to schedule. Maintenance. Easy scheduling on line , very friendly prompt service. Very reasonable price. Very happy with my Honda and the Service Rep who handled the service pr More

by Love my Honda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B.J. Falkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2018 -

Motorworld Honda responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

April 08, 2018

Right on Q I brought my wife’s 2010 Honda CRV for an airbag recall. They said it would take 1 1/2 hours to complete. After 1 1/2 hours the car was done. More

by jonnyt156
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Martin
Apr 10, 2018 -

Motorworld Honda responded

We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 07, 2018

Service Personal relationship with Honda representative is excellent. When I have a problem it gets taken care of. I hope to continue doing business with Bj More

by John thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B.J. Falkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2018 -

Motorworld Honda responded

We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

April 05, 2018

So great. Before work, I met with BJ in Honda. I left my vehicle so I could get to work on time. BJ took me to the waiting area and arranged for my shuttle rid More

by Morgnluv13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B.J. Falkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2018 -

Motorworld Honda responded

Thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a wonderful day!

April 05, 2018

Excellent service. Service manager excellent. Always goes above and beyond to satisfy customer and service is always done exceptional well and vehicle is spotless also r More

by Runfore13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B.J. Falkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2018 -

Motorworld Honda responded

We're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at MotorWorld Honda! If you have any further questions, please give us a call. We're always happy to help!

April 03, 2018

Great customer service Motorworld makes everything so easy. Pull in service bays are great on rainy days. BJ always answers all of my questions thoroughly and keeps me info More

by SME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B.J. Falkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2018 -

Motorworld Honda responded

Hello, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope to be of service to you again in the future. Best wishes, MotorWorld Honda

April 03, 2018

Service They.worked with me and provided updates. They did a thorough check up through out thr the entire car. They were plesent to work with thank you. More

by Jon
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B.J. Falkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2018 -

Motorworld Honda responded

Jon, your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope to see you soon!

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