Motorworld Honda - Service Center

Worst Customer Experience I Ever Had!! We bought our Honda CRV in 2014 from MotorWorld. In 2016, our VTC actuator needed to be replaced and was covered under warranty. Now, in 2018 the same We bought our Honda CRV in 2014 from MotorWorld. In 2016, our VTC actuator needed to be replaced and was covered under warranty. Now, in 2018 the same part failed. I took it back to MotorWorld and even though it was now out of warranty, I was hoping they would stand behind their brand and help out with paying for this same repair. I left my car there for the day and received a call from BJ. I was shocked to hear from her that the repairs where going to cost $1,800!! When I asked whether or not MotorWorld or Honda would consider helping to pay for the repairs, she said “they are not going to do that - you are past the warranty!” She didn’t offer to help in any way and seemed annoyed that I was even asking. I told her to not do the repairs and picked up my car. The next day I called another Honda dealer. They worked with me to get in touch with corporate Honda and after providing some information, Honda agreed to cover the entire cost, except for a $50 deductible. I will never purchase another car from MotorWorld and I certainly won’t be calling BJ for any service work!! More

Oil change Fast friendly service. Katie was great knowledgeable and friendly. Will definitely be going back. I was early for my appointment and she didn’t even Fast friendly service. Katie was great knowledgeable and friendly. Will definitely be going back. I was early for my appointment and she didn’t even bat an eye. More

Great customer service! Genuine commitment to quality. Katie is excellent at her job. Helped me understand needed service and pricing. I will recommend Motor World for sales Genuine commitment to quality. Katie is excellent at her job. Helped me understand needed service and pricing. I will recommend Motor World for sales and service. More

Great service I had my 2017 Honda routinely serviced today. It was a positive experience, as usual. Afterwards I received a phone call at home from BJ (my favorit I had my 2017 Honda routinely serviced today. It was a positive experience, as usual. Afterwards I received a phone call at home from BJ (my favorite) telling me that James, the technician, thought he didn’t tighten something after he changed the oil. James drove to my home and rechecked his work in my driveway. That is customer service at its finest. Thank you Motorworld for employing such conscientious people. More

Great services. I had a very nice experience at Motor World Honda. The Services advisor was very helpfull, nice, very professional and super friendly . With very good I had a very nice experience at Motor World Honda. The Services advisor was very helpfull, nice, very professional and super friendly . With very good customer services skill. More

Front end sensor problems I had to take in my new Honda Accord Sport with front radar problems they found the problems and will be fixed in the near future... I had to take in my new Honda Accord Sport with front radar problems they found the problems and will be fixed in the near future... More

Oil change , tire rotation and inspection. Quick and reliable service. Friendly customer service, good communication. Close to where I work, Would definitely recommend to a relative or friend. Quick and reliable service. Friendly customer service, good communication. Close to where I work, Would definitely recommend to a relative or friend. Thanks for all you did. More

Great As noted excellent service as always, BJ is an asset to Motorworld. We bring both of our vehicles for service and have done so for many many years. W As noted excellent service as always, BJ is an asset to Motorworld. We bring both of our vehicles for service and have done so for many many years. Will continue to snow and highly recommend others to do the same. More

Attentive and thorough Excellent job, ready for me when I arrived, service completed promptly, clean and spacious waiting area, advisor reviewed the work done and results. M Excellent job, ready for me when I arrived, service completed promptly, clean and spacious waiting area, advisor reviewed the work done and results. More than satisfied with my experience. More

Great Service Strut work and inspection. Melissa was amazing. Called to remind me my inspection was due. Went over all the work done on the car. Highly recommend t Strut work and inspection. Melissa was amazing. Called to remind me my inspection was due. Went over all the work done on the car. Highly recommend the work done at Motorworld. More