Motorworld Honda - Service Center

We came up from Florida for our son's birthday, our 2018 Honda CRV would not start in the hotels parking lot the morning of the party. We had AAA jump start the car and we drove to Motorworld. Our service Honda CRV would not start in the hotels parking lot the morning of the party. We had AAA jump start the car and we drove to Motorworld. Our service advisor was B.J.Falkowski, she certainly did an excellent job getting us back on the road in time to make our son;s party. I can't thank her enough. More

Melissa in Honda service was fantastic. I was greeted and made to feel very welcome. Service was performed in a timely manner that exceeded expectation. Melissa’ communication with me was timely, informative made to feel very welcome. Service was performed in a timely manner that exceeded expectation. Melissa’ communication with me was timely, informative, and focused on customer service More

Can always trust them to answer questions, be professional & service is great. Recommended an alignment I didn't know I needed. Could tell on the drive hope that it was a good call. Car road m professional & service is great. Recommended an alignment I didn't know I needed. Could tell on the drive hope that it was a good call. Car road more smoothly. Appreciated them finding the problem because of the way my tires were wearing. More

Great service!! As always the service was efficient. Always greeted with a nice hello by the staff.. using proper protection due to the situation we are currently dealing with. Always greeted with a nice hello by the staff.. using proper protection due to the situation we are currently dealing with. More

Excellent service Melissa customer handling skills are great. Melissa is a asset to the dealership. I am from out of town and never been there before,she took care of Melissa customer handling skills are great. Melissa is a asset to the dealership. I am from out of town and never been there before,she took care of my car as if i were a regular customer. Thanks again Melissa More

Remote Starter One of the best ADVISERS I've ever ENCOUNTER very HELPFUL and KNOWLEDGEABLE FRIENDLY AND EXTREMELY FUNNY SHE KNOW HOW TO MAKE YOUR DAY BETTER DURING T One of the best ADVISERS I've ever ENCOUNTER very HELPFUL and KNOWLEDGEABLE FRIENDLY AND EXTREMELY FUNNY SHE KNOW HOW TO MAKE YOUR DAY BETTER DURING TOUGH SITUATIONS More

vehicle inspection It had a friendly staff with a nice waiting area. The staff seemed very professional. Unfortunately the shuttle was not able to take me back to work It had a friendly staff with a nice waiting area. The staff seemed very professional. Unfortunately the shuttle was not able to take me back to work as it was very busy there. Maybe a second shuttle can be scheduled on busy days or you can ask if a shuttle is needed when the appointment is made. More

Always helpful BJ is the person who has assisted me the last several times I have been at motorworld. She is always courteous and friendly. Pleasure to work with BJ is the person who has assisted me the last several times I have been at motorworld. She is always courteous and friendly. Pleasure to work with More

Maintenance. Extremely pleasant staff, comfortable waiting area with refreshments and superior service. BJ falkowski is an asset to your company. I request her ass Extremely pleasant staff, comfortable waiting area with refreshments and superior service. BJ falkowski is an asset to your company. I request her assistance when l need service. More

Worst Customer Experience I Ever Had!! We bought our Honda CRV in 2014 from MotorWorld. In 2016, our VTC actuator needed to be replaced and was covered under warranty. Now, in 2018 the same We bought our Honda CRV in 2014 from MotorWorld. In 2016, our VTC actuator needed to be replaced and was covered under warranty. Now, in 2018 the same part failed. I took it back to MotorWorld and even though it was now out of warranty, I was hoping they would stand behind their brand and help out with paying for this same repair. I left my car there for the day and received a call from BJ. I was shocked to hear from her that the repairs where going to cost $1,800!! When I asked whether or not MotorWorld or Honda would consider helping to pay for the repairs, she said “they are not going to do that - you are past the warranty!” She didn’t offer to help in any way and seemed annoyed that I was even asking. I told her to not do the repairs and picked up my car. The next day I called another Honda dealer. They worked with me to get in touch with corporate Honda and after providing some information, Honda agreed to cover the entire cost, except for a $50 deductible. I will never purchase another car from MotorWorld and I certainly won’t be calling BJ for any service work!! More