Motorworld Honda

I saw a Ford F150 on the Motorworld web site and I had purchased my previous vehicle from Aaron Fenyus so I called Mr. Fenyus and asked him about the truck and recieved some information about trading my c purchased my previous vehicle from Aaron Fenyus so I called Mr. Fenyus and asked him about the truck and recieved some information about trading my current vehicle. Mr. Fenyus was very helpful and gave me all of the information I needed. I know that Mr. Fenyus works in the Honda car sales but he went out of his way to make sure I got the vehicle I wanted. I live approx. 265 miles from Motorworld and when I arrived, he had the truck ready and cleaned. He also made sure I knew how to use the system and any of my questions were answered. I will only deal with Mr. Fenyus, It doesn't matter what vehicle I purchase from motorworld. Mr. Fenyus will always go out of his way to make sure his cutomers are happy with their purchase. I will also add that my wife has purchased 2 vehicles from Mr. Fenyus as well and I would reccomend him to my family and friends. More

Have purchased two certified, 1 new and 1 lease. three were Hondas 1 was Hyundai Veracruz. Excellant sales experience on all. Tiffany and James are great to deal with.Have reccommended them many times. He were Hondas 1 was Hyundai Veracruz. Excellant sales experience on all. Tiffany and James are great to deal with.Have reccommended them many times. Here is my problem: I leased the 2011 civil LX again great sales experience very honest, Tiffany offered me a 7 year 100,000 mile warranty/service agreement which included 100% synthetic mobil 1 oil changes. I specifically negotited that with Tiffany and she agreed, When it was time for the first oil change we were turned away from the quick change drive through option because they said the dealer had not yet set up the various parts of the dealership to handle the billing. Now we had to sit in the dealer for hours at a time to get a 15 minute oil change. This was a complete waste of our time. There was always an issue about the quality of the oil that was included with this service plan that was purchased. I usually had to have a manager get involved to validate the offer that we were currently paying for. Of course relationships were strained and we became the constant complaining customer with Mike Flynn. Just recently 12-5-2012 again same story with oil change paperwork states we requested synthetic oil but the work order shows synthetic blend installed with a Honda part number and full description of a synthetic blend oil not a fully synthetic oil. I called Mike the next day and he gave me a great story, he explained that the only (0-20 oil made) the one on the work order is fully synthetic and nor a synblend. I had a hard time believing this and felt like Mike was insulting my intelligence but he said that that was a 100% synthetic oil and that was Hondas part number. By the way all my other work orders sated Mobil 1 full synthetic oil. I investigated on the internet the Honda part number and spoke to another dealer and they both confirmed the oil number stated on the work order was in fact a synthetic blend oil not a full synthetic like the one I paid for. Now the situation has gone from a possible mistake to an outright lie, how can I trust the service department to do what they say they will due, All the hard work and friendly honest sales people are now clouded under this guy Mikes dishonesty. I am not a basher ,I do not want to make troubles for honest people but this is very unprofessional. I have called the sales people to make them aware of the situation it has been 4 hours since I called with no response yet. I think they are trying to figure out how to back pedal out of this one. I forgot to mention that Mike informed me that I could now use the quick change oil stop in the parking lot for our future oil changes. I think I will opt for that place because at least I can see what they are putting in my car. I will update this review after they get back to me hopefully soon. Again my intention is not to hurt anyones buisness but this guy Mike leaves a lot to be deisred when it comes to integrity. Hey Mike you never know who your going to be taling to, so dont lie!! More

very good service the girl that took care of me was very good at her job I also like the way the car was returned clean and neat good at her job I also like the way the car was returned clean and neat More

I highly recommend Motorworld Honda. I wasn't sure what car I was going to be getting next... Here, I had a great experience all around! Everyone was great all the way up the line, from Jesse (my sales rep car I was going to be getting next... Here, I had a great experience all around! Everyone was great all the way up the line, from Jesse (my sales rep) to Mark (his manager who followed up with me) to Tiffany (finance). Buying a new car is usually a dreaded experience for me - they changed that mindset for me completely! Hence, I got a Honda. Thank you! More

A tire rotation and oil change was scheduled for a Honda Insight with 16000 miles on it. The work took from 11:30 AM (scheduled appointment) until 2:15 pm. The car was not washed. There was not coff Insight with 16000 miles on it. The work took from 11:30 AM (scheduled appointment) until 2:15 pm. The car was not washed. There was not coffee in the waiting room. There was a loud rattle in the dash (not present before I took the car in) when I picked up the car. The cost for the service was$67 (after a $5 discount, which I consider excessive). It took four phone calls and a call to the Customer Relations agent to finally get someone to call me back so that I could find out that the warranty was covered by warranty and could be taken care of by another Honda dealer, since I will never return to Motorworld. More