
Motorworld Honda
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday Closed
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Bernice responded in a timely manner. Answered all of my questions. I am waiting for a sales event before purchasing my CRV, but I definitely be contacting Bernice again. Answered all of my questions. I am waiting for a sales event before purchasing my CRV, but I definitely be contacting Bernice again. More
Tyler was a pleasure to work with. He was very knowledgeable and thorough. He was personable and made the process easy. I highly recommend Tyler at Motorworld Honda! He was very knowledgeable and thorough. He was personable and made the process easy. I highly recommend Tyler at Motorworld Honda! More
We were recently there to finance my car because my lease was about to mature. When we arrived we made it very clear that that's what our plan was and that we are NOT interested in getting a new car. After c was about to mature. When we arrived we made it very clear that that's what our plan was and that we are NOT interested in getting a new car. After constantly being brought new car information, we finally said "listen we dont want the new car info, we want to know what the rates are to finance the care. Kept going back and forth and it seemed as if they didnt want us to buy the car and didnt want to give any information about finance. So we left with absolute no information and frustrated that we wasted our time coming in and went to the credit union instead to start the process with them. After calling Motorworld multiple times to get the Buy out lease package and getting transferred and supposed to have calls returned, we finally gave up hopes with them and just called Honda Financial where the associate was able to give me exactly what we asked for. Honestly it was such a disheartening experience because when we lease my car 3 years it was such an easy process. After the recent experience, we have decided that we will NO longer do any business with Motorworld and will either buy from Matt Burne Honda or travel to other Honda dealerships. I think its ridiculous that this is the experience we had and that Tyler P was clearly not listening to the customers wants and then you have a sales "manager" Rich Engleman or at least claiming the title of a manager that couldnt help answer questions and the finance team couldnt answer finance questions to the credit union and transferred them back to sales. Doesnt make any sense and they should really listen more closely to what the customer wants and get there heads out of their xxxxx. More
Bernice is AWESOME. Our family has been working with her for over 20 years, and she always makes the process painless (except for the payment of course). Called earl Our family has been working with her for over 20 years, and she always makes the process painless (except for the payment of course). Called early in the week, and sealed the deal on Friday! More
Jim was fantastic to work with. He was so patient and kind answering all of my questions. Dealing with him made the time pass quickly. Thank you!! He was so patient and kind answering all of my questions. Dealing with him made the time pass quickly. Thank you!! More
Very helpful and informative. Salesman James H was awesome. Could not ask for a better experience Salesman James H was awesome. Could not ask for a better experience More
I DELT WITH TYLER. HE HAS A GREAT PERSONALITY AND WAS VERY HELPFUL. I MADE THE DEAL AND DROVE OUT WITHIN A FEW HOURS. PICKED THE CAR UP THAT EVENING. TYLER EXPLAINED E HE HAS A GREAT PERSONALITY AND WAS VERY HELPFUL. I MADE THE DEAL AND DROVE OUT WITHIN A FEW HOURS. PICKED THE CAR UP THAT EVENING. TYLER EXPLAINED EVERYTHING TO ME. THANK YOU AGAIN. THIS IS MY FOURTH HONDA LEASE FROM MOTOR WORLD. NORM. More
Abe, was the sales associate that helped us through the leasing process on the 2024 civic. He was very knowledgeable and didn’t pressure us into making a decision immediately. I ended up calling him back leasing process on the 2024 civic. He was very knowledgeable and didn’t pressure us into making a decision immediately. I ended up calling him back the next day to finalize the numbers and schedule pick up. He was very organized and had all the documents ready when we arrived which allowed us a great experience. More