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Motorworld Honda

Wilkes-Barre, PA

4.6
1,083 Reviews
Offering Pennsylvania drivers an extensive selection of new Honda models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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150 Motorworld Dr., Suite 4

Wilkes-Barre, PA

18702

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Showing 1,083 reviews

May 25, 2024

Im currently having an issue with motor world and this employee I feel ripped off and lied to. I went in with a noise and a jerk I asked for inspection she said it’s 160 for a diagnostic then i was alrdy More

by keith99howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa Mychayliw
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Motorworld Honda responded

Thank you for your feedback about MotorWorld Honda. We sincerely apologize for your experience with our Service department. Our team has contacted you regarding your concerns. If you have any further questions or concerns, please contact our Customer Compliance Manager, Shelley Puzzetti, at 570.820.6962 or Spuzzetti@MotorWorldGroup.com. Thank you.

Jun 12, 2024 -

keith99howard responded

They didn’t contact me I contacted them they reaffirmed the bogus charges and the lies. The guy said the Micanic was on my car for 3 hours he didn’t say they did an update on my car that’s standard procedure that’s free at any Honda dealer ship and decided to charge me for the diagnostic to cover the time to do the update instead of taking the transmission service charge out of the second diagnostic like originally agreed upon just lying and charging me an outrageous amount of money for literally a walk around inspection and a free update. It’s a greedy dealership that steal and lie to customers for few hundred dollars. I asked that mud fellow how he sleeps a night he said like a baby and no one else complains so I’m guessing you only lie and cheat black people out of money at this dealership because no one else is complaining about be charged 600 dollars to look at a car and do nothing.

Aug 24, 2024 -

keith99howard responded

So Shelly is a xxxxx as well. So she lies about charging me for 2 diagnostics says they charged me for one. Like do you not have a bill??? I have a bill!!! Is any diagnostics 400 dollars for one? The suspension diagnostics was wrong the car still makes the same noise after replacing the control arms. I reschedule a service there because I still wanted to know what the noise is. the original reason I went to this horrible place. Shelly called after I scheduled an Appointment said don’t bring your car here your not wanted and we didn’t like your comments online. Shelly is a racist this place does bad business and if you read this do not bring your car here the people that work here are not Christians they probably worship the devil the way they lie about everything and steal from hard working individuals like myself. It says it’s a Honda service place but unless you buy your car there they don’t want anything to do with you it’s just a shady dealership that only wants to work on cars they sold to people. Highly recommend just staying clear from this horrible place.

May 21, 2024

Josh is the absolute best there is. Kind, Considerate, Never pushy and so patient. I recommend him to everyone I can. More

by Tsiegel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Salvaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Motorworld Honda responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

May 12, 2024

Richard was an excellent salesman to deal with. He explained everything and answered all of my questions. More

by gvdeere90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Engelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Motorworld Honda responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 26, 2024

This dealership carries so many different vehicles from economical to high end luxury. They treat you the customer as one and the same. They were courteous and attentive to my needs. Very clean and welcom More

by rcucura1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Motorworld Honda responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

April 25, 2024

I have been dealing with Richard for my last 4 leases and all have gone smooth. Richard has always been very helpful and understanding. I would recomend Richard to any future buyers. More

by sailbrz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Engelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2024 -

Motorworld Honda responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 24, 2024

We worked with Jim Haynes to lease a new Honda Civic. The process was completely painless and Jim and Carissa were a pleasure to work with. More

by Heff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carissa, Larry ( Honda genius)
Apr 28, 2024 -

Motorworld Honda responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 18, 2024

Dan was a pleasure to work with. He was great with assisting Tyler to get me a new lease and made it easy. The service I had was great and the best I’ve had at MotorWorld. This is my More

by Lyndsey.szela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Vince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2024 -

Motorworld Honda responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

April 16, 2024

Tyler was a pleasure to work with. He was very knowledgeable and thorough. He was personable and made the process easy. I highly recommend Tyler at Motorworld Honda! More

by Lyndsey.szela
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Vince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Motorworld Honda responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

April 16, 2024

Bernice responded in a timely manner. Answered all of my questions. I am waiting for a sales event before purchasing my CRV, but I definitely be contacting Bernice again. More

by jdbegley100
Recommend Dealer
Yes
Employees Worked With
Bernice Brezinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Motorworld Honda responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at MotorWorld Honda so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

April 03, 2024

We were recently there to finance my car because my lease was about to mature. When we arrived we made it very clear that that's what our plan was and that we are NOT interested in getting a new car. After c More

by anonymous
Recommend Dealer
No
Employees Worked With
Richard Engelman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Pencek
Apr 06, 2024 -

Motorworld Honda responded

We appreciate your feedback about MotorWorld Honda and are sorry to hear you were disappointed after your visit to our Sales and Finance Department. We try to be as understanding and helpful as possible but there are certain requirements for all customers. Without a credit application or the needed information, we are unable to help you with the Lease buyout. It is never our intention to anger our customers; we must follow the financial stipulations enforced by the banking system. If you need further clarification, or have additional questions and concerns, please reach out to our Customer Compliance Manager, Shelley Puzzetti, at 570.820.6962 or spuzzetti@motorworldgroup.com. Thank you

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