Motorworld Honda
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Im currently having an issue with motor world and this employee I feel ripped off and lied to. I went in with a noise and a jerk I asked for inspection she said it’s 160 for a diagnostic then i was alrdy employee I feel ripped off and lied to. I went in with a noise and a jerk I asked for inspection she said it’s 160 for a diagnostic then i was alrdy confused so ur they are gona charge me to tell me what’s wrong with it? Anyways she said diagnostics charges will come off if you do any other service with us which makes sense they don’t want to look at cars for free that makes sense but I then did a transmission service 250 and my bill is 600 …. She charged me 350 dollars to look at the car and 250 for the service after saying it would be subtracted from service. More
Josh is the absolute best there is. Kind, Considerate, Never pushy and so patient. I recommend him to everyone I can. Kind, Considerate, Never pushy and so patient. I recommend him to everyone I can. More
Richard was an excellent salesman to deal with. He explained everything and answered all of my questions. He explained everything and answered all of my questions. More
This dealership carries so many different vehicles from economical to high end luxury. They treat you the customer as one and the same. They were courteous and attentive to my needs. Very clean and welcom economical to high end luxury. They treat you the customer as one and the same. They were courteous and attentive to my needs. Very clean and welcoming. More
I have been dealing with Richard for my last 4 leases and all have gone smooth. Richard has always been very helpful and understanding. I would recomend Richard to any future buyers. all have gone smooth. Richard has always been very helpful and understanding. I would recomend Richard to any future buyers. More
We worked with Jim Haynes to lease a new Honda Civic. The process was completely painless and Jim and Carissa were a pleasure to work with. The process was completely painless and Jim and Carissa were a pleasure to work with. More
Dan was a pleasure to work with. He was great with assisting Tyler to get me a new lease and made it easy. The service I had was great and the best I’ve had at MotorWorld. This is my He was great with assisting Tyler to get me a new lease and made it easy. The service I had was great and the best I’ve had at MotorWorld. This is my fifth lease and I am very happy with my CRV! More
Tyler was a pleasure to work with. He was very knowledgeable and thorough. He was personable and made the process easy. I highly recommend Tyler at Motorworld Honda! He was very knowledgeable and thorough. He was personable and made the process easy. I highly recommend Tyler at Motorworld Honda! More
Bernice responded in a timely manner. Answered all of my questions. I am waiting for a sales event before purchasing my CRV, but I definitely be contacting Bernice again. Answered all of my questions. I am waiting for a sales event before purchasing my CRV, but I definitely be contacting Bernice again. More
We were recently there to finance my car because my lease was about to mature. When we arrived we made it very clear that that's what our plan was and that we are NOT interested in getting a new car. After c was about to mature. When we arrived we made it very clear that that's what our plan was and that we are NOT interested in getting a new car. After constantly being brought new car information, we finally said "listen we dont want the new car info, we want to know what the rates are to finance the care. Kept going back and forth and it seemed as if they didnt want us to buy the car and didnt want to give any information about finance. So we left with absolute no information and frustrated that we wasted our time coming in and went to the credit union instead to start the process with them. After calling Motorworld multiple times to get the Buy out lease package and getting transferred and supposed to have calls returned, we finally gave up hopes with them and just called Honda Financial where the associate was able to give me exactly what we asked for. Honestly it was such a disheartening experience because when we lease my car 3 years it was such an easy process. After the recent experience, we have decided that we will NO longer do any business with Motorworld and will either buy from Matt Burne Honda or travel to other Honda dealerships. I think its ridiculous that this is the experience we had and that Tyler P was clearly not listening to the customers wants and then you have a sales "manager" Rich Engleman or at least claiming the title of a manager that couldnt help answer questions and the finance team couldnt answer finance questions to the credit union and transferred them back to sales. Doesnt make any sense and they should really listen more closely to what the customer wants and get there heads out of their xxxxx. More