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Motorworld Honda

Wilkes-Barre, PA

4.6
1,088 Reviews
Offering Pennsylvania drivers an extensive selection of new Honda models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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150 Motorworld Dr., Suite 4

Wilkes-Barre, PA

18702

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Showing 1,088 reviews

June 06, 2024

Came in to replace my 2008 Honda civic LX with a brand new one. I was connected with James and he was absolutely fantastic to work with. Very easy to talk to and down to earth. Questions answered and made More

by ssjcody4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

Motorworld Honda responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 04, 2024

So many cars to view from and so many helpful resources provided by the dealership More

by Pablo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eldry Beltre
Jun 05, 2024 -

Motorworld Honda responded

Hi Pablo, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 30, 2024

Although I didn't need to replace my 3-year old, low mileage Honda-CRV-EX, I decided to look into upgrading to a 2025 CRV-EXL due to new options and colors. I would have to write a book in order to ful More

by Happycarbuyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Davis - Finance (5 Star Rating), Tyler Pencek
May 31, 2024 -

Motorworld Honda responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

May 30, 2024

Josh is a great person, not pushy and a pleasure to work with. I would recommend anyone in the market go see him he will definitely take good care of you. More

by Nemshick0418
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Salvaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Motorworld Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at MotorWorld Honda. Thanks for the recommendation, and have an amazing day!

May 26, 2024

Tyler was very helpful and knowledgeable. He showed us every car we asked to try out and answered all our questions. He was patient and attentive throughout the process, and never pushy. H More

by C. Hatch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Pencek
May 27, 2024 -

Motorworld Honda responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 25, 2024

Im currently having an issue with motor world and this employee I feel ripped off and lied to. I went in with a noise and a jerk I asked for inspection she said it’s 160 for a diagnostic then i was alrdy More

by keith99howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa Mychayliw
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Motorworld Honda responded

Thank you for your feedback about MotorWorld Honda. We sincerely apologize for your experience with our Service department. Our team has contacted you regarding your concerns. If you have any further questions or concerns, please contact our Customer Compliance Manager, Shelley Puzzetti, at 570.820.6962 or Spuzzetti@MotorWorldGroup.com. Thank you.

Jun 12, 2024 -

keith99howard responded

They didn’t contact me I contacted them they reaffirmed the bogus charges and the lies. The guy said the Micanic was on my car for 3 hours he didn’t say they did an update on my car that’s standard procedure that’s free at any Honda dealer ship and decided to charge me for the diagnostic to cover the time to do the update instead of taking the transmission service charge out of the second diagnostic like originally agreed upon just lying and charging me an outrageous amount of money for literally a walk around inspection and a free update. It’s a greedy dealership that steal and lie to customers for few hundred dollars. I asked that mud fellow how he sleeps a night he said like a baby and no one else complains so I’m guessing you only lie and cheat black people out of money at this dealership because no one else is complaining about be charged 600 dollars to look at a car and do nothing.

Aug 24, 2024 -

keith99howard responded

So Shelly is a xxxxx as well. So she lies about charging me for 2 diagnostics says they charged me for one. Like do you not have a bill??? I have a bill!!! Is any diagnostics 400 dollars for one? The suspension diagnostics was wrong the car still makes the same noise after replacing the control arms. I reschedule a service there because I still wanted to know what the noise is. the original reason I went to this horrible place. Shelly called after I scheduled an Appointment said don’t bring your car here your not wanted and we didn’t like your comments online. Shelly is a racist this place does bad business and if you read this do not bring your car here the people that work here are not Christians they probably worship the devil the way they lie about everything and steal from hard working individuals like myself. It says it’s a Honda service place but unless you buy your car there they don’t want anything to do with you it’s just a shady dealership that only wants to work on cars they sold to people. Highly recommend just staying clear from this horrible place.

May 21, 2024

Josh is the absolute best there is. Kind, Considerate, Never pushy and so patient. I recommend him to everyone I can. More

by Tsiegel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Salvaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Motorworld Honda responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

May 12, 2024

Richard was an excellent salesman to deal with. He explained everything and answered all of my questions. More

by gvdeere90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Engelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Motorworld Honda responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 26, 2024

This dealership carries so many different vehicles from economical to high end luxury. They treat you the customer as one and the same. They were courteous and attentive to my needs. Very clean and welcom More

by rcucura1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Motorworld Honda responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

April 25, 2024

I have been dealing with Richard for my last 4 leases and all have gone smooth. Richard has always been very helpful and understanding. I would recomend Richard to any future buyers. More

by sailbrz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Engelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2024 -

Motorworld Honda responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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