
Motorworld Honda
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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I called service in the morning and that afternoon I had brakes put on my Odyssey. BJ was fast and knowledgeable in giving me a scenario and an estimate. I was in and out in less time than I expected. I ha brakes put on my Odyssey. BJ was fast and knowledgeable in giving me a scenario and an estimate. I was in and out in less time than I expected. I have always had easy, professional service from the Honda service department. This experience was no different. Coming out to a clean car was icing on the cake. More
I built a 2010 Honda Fit Sport on Honda's website to check what the price would be, and when I went to Motorworld to look into buying it, I was surprised to find that the car was cheaper (a little under check what the price would be, and when I went to Motorworld to look into buying it, I was surprised to find that the car was cheaper (a little under 17,000) than what I would have expected. John was very pleasant and easy to talk to, He answered every question I had, and I left Motorworld knowing exactly what steps I needed to take to get my new vehicle. I came back to Motorworld to purchase my new Fit on Monday 7/19/2010. The vehicle was perfect, they did a great job prepping it for me to see. John once again answered any question I had and Tiffany Zawadzki showed me into her office for the paperwork part. Tiffany was also very friendly and answered any question I had along the way. On the way out after I bought my Honda Fit, John did a once over of all the vehicle's controls and functions, It was nice to know that he was genuinely helpful even after the sale was made. I found myself not only talking to John and Tiffany about buying a vehicle, but also having conversation with them as well. It made the experience feel less stressful and much more pleasing in the end. More
Everything was great, the employees were nice and the work was done faster than expected. The place even had a lounge and snack and drink machines for all of the customers so that their wait for the ve work was done faster than expected. The place even had a lounge and snack and drink machines for all of the customers so that their wait for the vehicle to be done woulnd't be as long. The t.v. adds a touch and makes the wait feel shorter. More
They are great I love motor world and the emloyers that helped me to find a good car for my needs.They are great I love motor world and the emloyers that helped me to find a good car for my needs.They are helped me to find a good car for my needs.They are great I love motor world and the emloyers that helped me to find a good car for my needs.They are great I love motor world and the emloyers that helped me to find a good car for my needs.They are great I love motor world and the emloyers that helped me to find a good car for my needs..... More
I used to do my own oil changes and maintenance for my vehicles, but when I bought my honda I did not have the time to do this anymore. I decided to start taking my vehicle to motor world for routine mai vehicles, but when I bought my honda I did not have the time to do this anymore. I decided to start taking my vehicle to motor world for routine maintenance and have had great customer service ever since. BJ is usually the person who I drop my vehicle off with and she is always very helpful and knowledgeable. The last time I dropped my Honda off for maintenance, I accidently arrived 45 minutes early for my 4:15 appointment. I naturally expected to have to wait for my time, but BJ and the service department had my vehicle ready at 4:20; only 5 minutes after my original appointment time. For their great customer service I plan to continue using motor world for all my vehicle needs. More
The service representative, BJ, was very knowledgeable and cooperative. The sevice was completed on schedule. The price was very close to the estimate. I would highly recommend this dealership. The Honda and cooperative. The sevice was completed on schedule. The price was very close to the estimate. I would highly recommend this dealership. The Honda Accord is a great car and vey reasonably priced. More
Service advisor was friendly and informative. She notified me by phone when the car was ready to be picked up. If I had one complaint, at one time when you took your car in for service they would ru notified me by phone when the car was ready to be picked up. If I had one complaint, at one time when you took your car in for service they would run it through the car wash, but that isn't done anymore. It would be a nice finishing touch to there service. More
This was our 5th Honda from this dealer, and the same salesman. We have never had such good personal service anywhere, with any product, as with MotorWorld and Don. I have been able to pick up a vehicl salesman. We have never had such good personal service anywhere, with any product, as with MotorWorld and Don. I have been able to pick up a vehicle and process the paperwork in less time than grocery shopping. Maintenance visits are equally efficient, with never a move to sell more than was needed. More
Very impressed with Travis's customer service and knowledge of the product. He was courteous and thorough. This was the second dealership I had visited. I came in with a price from a competitor on t knowledge of the product. He was courteous and thorough. This was the second dealership I had visited. I came in with a price from a competitor on the same exact vehicle. Motorworld beat their price by less than $100. Not a whole lot of incentive there--service hours sold me. Evening hours will be a big help. More
Bernice and Tiffany gave us a wonderful experience. Very thorough. Extremely impressed by the quality of cutomer care. thorough. Extremely impressed by the quality of cutomer care. More