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Motorworld Honda
Wilkes-Barre, PA
1,088 Reviews
Offering Pennsylvania drivers an extensive selection of new Honda models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 2:00 PM
Wednesday Closed
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 2:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 2:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,088 reviews
March 13, 2010
Due to a problem with pre-ordering parts for a repair (caused by a scheduling mistake) I was given a rental car to use for the one day my vehicle was off the road. The entire process was completed very (caused by a scheduling mistake) I was given a rental car to use for the one day my vehicle was off the road. The entire process was completed very smoothly, and the repair was completed the following morning. No complaints. More
by sparky18237
February 26, 2010
I wanted to buy a new car and I had dealt with Motorworld in the past but pricing didn't work out for me and ended up buying from Matt Burne the other Honda dealer in the area. I dealt with Don who was knowl in the past but pricing didn't work out for me and ended up buying from Matt Burne the other Honda dealer in the area. I dealt with Don who was knowledgeable and nice but didn't end up buying because of the price last time. This time around I thought things might have changed and thought to give them a second chance considering they are closer to me then the other Honda dealer. The sales person I dealt with felt more like an automated system then actually trying to help me with the purchase. He wouldn't budge on price or try to find me a better deal. I was going to lease and wanted to know how would changing the down payments and terms work out for monthly payment and he seemed to be stuck on the same quote showing no response toward what I wanted. Finally I ended up talking to one of the other salesman over the phone named Travis during the weekend who seemed enthusiastic and we were making progress towards the deal. I informed him clearly that I would like to deal with him instead of my first salesman and I might end up buying if he would help me get a good deal. To my surprise on Monday morning I got a phone call back from my first Sales guy with whom I didn't want to work, trying to sell me the car. I got over my frustration and started working with him on the purchase and to my surprise nothing changed. I found the same arrogant behavior and no willingness from him to work out a deal and I ended up going to Matt Burne instead of wasting my time and energy on Motor World. The guy over at Matt Burne gave me way better deal without any haggling and made sure I got all rebates and incentives Honda was offering. I ended up buying the EX model instead of the LX version that I was planning to buy because of the deal that was offered to me. I think you guys should really learn how to treat people and understand their needs by trying to shop there. You also need to remember that in today's day and age its not hard to find the prices that people are paying to buy cars with little research because all of the information is available online and easy to find. While you guys seem to be stuck on MSRP and show no willingness to work with a customer. More
by sunrl
Employees Worked With
not sure, Travis Hess, Travis Hess
February 11, 2010
I was interested in leasing a new honda and spoke to John on the phone, he said he would be there till 7:00. I arrived at about 6:00 and he inspected and appraised my trade, had all the paperwork done and t on the phone, he said he would be there till 7:00. I arrived at about 6:00 and he inspected and appraised my trade, had all the paperwork done and then I met with Tiffany(a great asset to your company I might add.) They both stayed till my sale was complete and I drove the new vehicle home at about 7:45. I was thrilled to see the efficiecny and expertise both employees exhibited. Thanks go out to both of them. Sincerely, Rocco D'Angelo More
by rdangelo
Employees Worked With
Other Employees :
John Bednarski, Tiffani Zawatski (sp?), Tiffany Zawadzki
January 22, 2010
It was very simple to make my appointment online. The staff at the dealership is very courteous and made me very welcome. They performed the service in a very timely and professional manner. Also there staff at the dealership is very courteous and made me very welcome. They performed the service in a very timely and professional manner. Also there is a nice waiting area with TV and kitchen facilities,and shuttle service to nearby attractions. More
by dachwastyk
January 22, 2010
John was a very pleasant salesman and very friendly. I already knew what I wanted when I walked in but he was very knowledgable and answered all of my questions. I was turning in a lease vehicle and helpe already knew what I wanted when I walked in but he was very knowledgable and answered all of my questions. I was turning in a lease vehicle and helped make that a smooth process and get me into a new vehicle the same day. The price of the car was comparable with other dealers. More
by adevilbug
Employees Worked With
John Bednarski Jr., John Bednarski Jr.
January 17, 2010
Excellent service! Highly recommended! They made it a pleasure to bring in my car for service! pleasure to bring in my car for service! More
by acheman8
January 12, 2010
My service representative and Motorworld always take excellent care of me. They get me in early and out quickly. The mechanical work is impeccable and they go beyond the expected by always checking tir excellent care of me. They get me in early and out quickly. The mechanical work is impeccable and they go beyond the expected by always checking tire pressure and topping off fluid levels. When necessary I can get shuttle service to work or shopping or even a rental car right on site. A Five Star operation. More
by Tonyka
December 18, 2009
After visiting other service centers with my older model used car, I found the QuickLube Center to be a welcomed change of pace. Did not have to leave the car, in and out in a fraction of the hour expected, used car, I found the QuickLube Center to be a welcomed change of pace. Did not have to leave the car, in and out in a fraction of the hour expected, clean and personable technicians all support a positive experience with expectations to use the sevice in the future. Sincerely, Stan Nazarchuk 2009 Honda CRV More
by SNazarchuk
Employees Worked With
unknown....................................
October 09, 2009
Both Bernice Brezinski, the sales consultant, and Tiffany Zawadzki, the business manager, went out of thier way to explain everything about the new Honda Civic that we had purchased. Tiffany also explained t Zawadzki, the business manager, went out of thier way to explain everything about the new Honda Civic that we had purchased. Tiffany also explained to us the warranty, that we decided to purchase, that also. Bernice went out of her way to make sure we had the color we really liked. We were please with our treatment at Motorworld, and will recommend it to others and return there again for other purchases. More
by marilet3
Employees Worked With
Other Employees :
Bernice Brezinski & Tiffany Zawadzki, Tiffany Zawadzki
August 28, 2009
The Honda service manager always handles my service needs in a professional, prompt,and efficient manner. She is the best! I do not,however,think the labor charges are reasonable.Since the review was deemed in a professional, prompt,and efficient manner. She is the best! I do not,however,think the labor charges are reasonable.Since the review was deemed not long enough I am adding this extra sentence. More
by FZoran
