Motorworld Honda
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 2:00 PM
Wednesday Closed
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 2:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 2:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Everything was great, the employees were nice and the work was done faster than expected. The place even had a lounge and snack and drink machines for all of the customers so that their wait for the ve work was done faster than expected. The place even had a lounge and snack and drink machines for all of the customers so that their wait for the vehicle to be done woulnd't be as long. The t.v. adds a touch and makes the wait feel shorter. More
They are great I love motor world and the emloyers that helped me to find a good car for my needs.They are great I love motor world and the emloyers that helped me to find a good car for my needs.They are helped me to find a good car for my needs.They are great I love motor world and the emloyers that helped me to find a good car for my needs.They are great I love motor world and the emloyers that helped me to find a good car for my needs.They are great I love motor world and the emloyers that helped me to find a good car for my needs..... More
I used to do my own oil changes and maintenance for my vehicles, but when I bought my honda I did not have the time to do this anymore. I decided to start taking my vehicle to motor world for routine mai vehicles, but when I bought my honda I did not have the time to do this anymore. I decided to start taking my vehicle to motor world for routine maintenance and have had great customer service ever since. BJ is usually the person who I drop my vehicle off with and she is always very helpful and knowledgeable. The last time I dropped my Honda off for maintenance, I accidently arrived 45 minutes early for my 4:15 appointment. I naturally expected to have to wait for my time, but BJ and the service department had my vehicle ready at 4:20; only 5 minutes after my original appointment time. For their great customer service I plan to continue using motor world for all my vehicle needs. More
The service representative, BJ, was very knowledgeable and cooperative. The sevice was completed on schedule. The price was very close to the estimate. I would highly recommend this dealership. The Honda and cooperative. The sevice was completed on schedule. The price was very close to the estimate. I would highly recommend this dealership. The Honda Accord is a great car and vey reasonably priced. More
Service advisor was friendly and informative. She notified me by phone when the car was ready to be picked up. If I had one complaint, at one time when you took your car in for service they would ru notified me by phone when the car was ready to be picked up. If I had one complaint, at one time when you took your car in for service they would run it through the car wash, but that isn't done anymore. It would be a nice finishing touch to there service. More
This was our 5th Honda from this dealer, and the same salesman. We have never had such good personal service anywhere, with any product, as with MotorWorld and Don. I have been able to pick up a vehicl salesman. We have never had such good personal service anywhere, with any product, as with MotorWorld and Don. I have been able to pick up a vehicle and process the paperwork in less time than grocery shopping. Maintenance visits are equally efficient, with never a move to sell more than was needed. More
Very impressed with Travis's customer service and knowledge of the product. He was courteous and thorough. This was the second dealership I had visited. I came in with a price from a competitor on t knowledge of the product. He was courteous and thorough. This was the second dealership I had visited. I came in with a price from a competitor on the same exact vehicle. Motorworld beat their price by less than $100. Not a whole lot of incentive there--service hours sold me. Evening hours will be a big help. More
Bernice and Tiffany gave us a wonderful experience. Very thorough. Extremely impressed by the quality of cutomer care. thorough. Extremely impressed by the quality of cutomer care. More
Over a two month period, I was in contact with Mark and Travis at Motorworld. Mark was assisting with my lease return and with any questions about a vehicle i was wanting to lease or buy. Travis obtained Travis at Motorworld. Mark was assisting with my lease return and with any questions about a vehicle i was wanting to lease or buy. Travis obtained a vehicle for me that was in my price range. They put up with weeks of questions and me changing my mind about which vehicle i wanted repeatedly. They consistently and quickly responded to calls and emails. They never pressured me to buy any vehicle. They listened to everything that i wanted in a vehicle and my price range, and led me to the one that i am very happy with. They always made me feel comfortable and it was the best experience I had buying a Vehicle. I have used many different dealers over the years. I get a new auto every three years for the past 20 years. I look forward to buying my next automobile from them. More
The shopping and buying experience we had with Jeff Evans at Motorworld was one of the most pleasant car buying experiences we have ever had. Jeff was a gentleman throughout the entire process and did not at Motorworld was one of the most pleasant car buying experiences we have ever had. Jeff was a gentleman throughout the entire process and did not pressure us at all. He worked diligently, to get us the best deal possible which we appreciate immensely. If not for Jeff's efforts, we would not be driving a Honda now. After the sale was completed, Jeff took the time to explain the workings of our new Honda in great detail. He seemed genuine in his effort to assure us that he would be available to help us with any future needs or questions regarding our vehicle. This means a lot after the sale. Joe, in Finance, was also professional and friendly. More