Motorworld Honda
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 2:00 PM
Wednesday Closed
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 2:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 2:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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I find this extra solicition a bit of a pain since I already gave one on the phone. This dealer has been good with me has tried to do an excellent job. The only concern is paying for it. Since I have already gave one on the phone. This dealer has been good with me has tried to do an excellent job. The only concern is paying for it. Since I have had no mechanical problems with my Honda and I take it to the dealer for oil change and lube plus inspection I guess I can't complain to much about the cost. More
Our sales man name was Mike from Jeep Dealership help us with getting a very safe suv for my wife and kid and i would also like to thank Tiffany for helping us with all the paper work. I would reccommend Mo with getting a very safe suv for my wife and kid and i would also like to thank Tiffany for helping us with all the paper work. I would reccommend Motor World to all my frien who are looking for a new car, truck, or suv. Thank you again Mike for all the help. From Scott and Samantha More
I was very happy with the service of the employees. Jessy Wade is a very impressive salesman and is very nice to deal with. My husband and I are very happy with our purchase. We hope to enjoy this veh Jessy Wade is a very impressive salesman and is very nice to deal with. My husband and I are very happy with our purchase. We hope to enjoy this vehicle and look forward to its good service. Thank You Sincerely Julia Martzen More
I can't thank Motorworld enough for their help in getting me the Honda CR-Z with the color and transmission options I wanted. Absolutely love the car and both Travis and James made it a pleasure to purchase me the Honda CR-Z with the color and transmission options I wanted. Absolutely love the car and both Travis and James made it a pleasure to purchase a car there. This is now my second purchase through Motorworld and I think they have me for all my car needs in the future also. More
I was extremely pleased with the service and extra effort in my recent visit to Motorworld. My new 2011 Honda Pilot ran into a deer and was at Motorworld Collision. I also needed a wiring harness for the t in my recent visit to Motorworld. My new 2011 Honda Pilot ran into a deer and was at Motorworld Collision. I also needed a wiring harness for the trailer hitch (Accessies Department) and oil & filter change (Service Department). Several employees worked to help me get this all coordinated so that I only made one stop to pick up my Pilot when the body work was completed. All work was completed at that time. All receipts were in one location from all work from three departments - Service, Collision and Accessories. This saved me from having to stop at 3 different locations on the Motorworld complex. The body work was excellent; Can't even tell it was ever smashed! Service, understanding and courtesy were terrific. My sincere thanks to Don Engler, Aaron Fenyus, and Mike & BJ in Service. Great Job! More
We were pleased with most aspects of our experience at MotorWorld. Some things that were concerns included the scheduling of the pick up. We ended up having to wait over 1.5 hours to close the deal, after MotorWorld. Some things that were concerns included the scheduling of the pick up. We ended up having to wait over 1.5 hours to close the deal, after being assured that if we came early we would be able to close the deal early. We did have to return the FIT for service the following Saturday due to a TPMS sensor malfunction. That matter was dealt with efficiently and at no cost other than the gas and mileage to return to MotorWorld for the repair. Thank you. The car runs great. More
The Service of the vehicle is very good. But some of the customer service is not so commendable. I was made to wait for about 20 mins while the person was doing paperwork. I would understand and waited if t customer service is not so commendable. I was made to wait for about 20 mins while the person was doing paperwork. I would understand and waited if there was another customer. I think any dealer should have the courtesy to respond to theri customers, which was not the case here. Improving this would make this dealer a great one. More
My wifw and i were in the market for a Honda. i checked on line for various autos. Tara replied to my inquiry in a prompt and efficient manner. Shortly after her message we went to Motor World and met Tara on line for various autos. Tara replied to my inquiry in a prompt and efficient manner. Shortly after her message we went to Motor World and met Tara and she promptly introduced us to Mr. Fenyus who handled our sale. Everything went smoothly including the prompt paper work of the Business Manager,I don't remember her name. I am hoping that the service department will be a prompt and efficient as the Sales people.We purchased another car in the mid 1990's with MotorWorld. More
Receptionist who helped me was professional and courteous. This was my second trip to MotorWorld for service, and I was very satisfied both times. I was not left wondering what was happening with m courteous. This was my second trip to MotorWorld for service, and I was very satisfied both times. I was not left wondering what was happening with my car. She came to see me several times and updated me while my car was bein serviced. I work in healthcare and realize how important this type of customer service is. More
B.J. treats every person as if they were the most important person in the world. She takes the time to get to know you and keeps you posted every step of the way. She is one of the biggest reasons important person in the world. She takes the time to get to know you and keeps you posted every step of the way. She is one of the biggest reasons I bought another Honda. I completely trust this person. More